Avana Heather Ridge
#2,454 #2 #127

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Avana Heather Ridge

16021 English Oaks Avenue, Bowie, MD 20716
(316 Reviews)
$1,871 - $11,257/mo

Avana Heather Ridge Reviews

(268)

4.4 rating

See Details

316 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 807776

Verified Resident 2020

10/26/2020

Great location, quiet and well maintained. Senior living here is ideal. I have thoroughly enjoyed the area and during the pandemic bring near so many businesses is ideal. This is also a pet friendly environment which allows your loved pet to with you and share the beauty of the neighborhood.

    Manager

    10/30/2020

    Avana Heather Ridge
    Thank you so much for taking the time to leave a wonderful review and recommendation! Our team appreciates the feedback about the convenience of location and the pet policy. Please reach out if you need anything at all and we want to thank you for choosing to call Heather Ridge your home!
    Review Author Icon

    Resident 835327

    Verified Resident 2020

    10/22/2020

    Friendly staff! Quick responses! I would refer a friend or family to the development. The community is so convenient to shopping and the highway. Wry nice place to live. Beautiful landscapes and close to Allen Pond

      Manager

      10/26/2020

      Avana Heather Ridge
      Thank you so much for taking the time to leave a wonderful review and recommendation! Our team appreciates the feedback about your living experience, convenience of location and the overall sense of community. Please reach out if you need anything at all and we want to thank you for choosing to call Heather Ridge your home!

      Updated Review

      Review Author Icon

      Resident 519154

      Verified Resident 2016 - 2020

      10/15/2020

      Amazing staff very polite and efficient with their services. The community always has a great curb appeal with the landscaping and the appearance of tje building structures. When covid started maintenance started cleaning the railing for the safety of the community.

        Manager

        10/16/2020

        Avana Heather Ridge
        Thank you so much for taking the time to leave a wonderful review and recommendation! Our team appreciates the feedback about our curb appeal and the overall community appearance. Please reach out if you need anything at all and we want to thank you for choosing to call Heather Ridge your home!
        Review Author Icon

        Resident 829586

        Verified Resident 2018 - 2020

        10/6/2020

        I would have preferred a self cleaning oven; I HATE cleaning ovens. The first floor apartment is easily access, has large washer, dryer. nice wood burning fireplace. Good maintenance service and grounds service

          Manager

          10/8/2020

          Avana Heather Ridge
          We appreciate you taking the time to leave your review as a resident of Heather Ridge! We appreciate your comments about the community and we are always here to help improve your living experience. Reach out to our team if you need anything at all and we want to thank you for choosing to call Heather Ridge home!
          Review Author Icon

          Resident 827630

          Verified Resident 2016 - 2020

          10/3/2020

          Heather Ridge is a very nice community to reside in. The property is very well kept. The maintenance staff is courteous, friendly, and professional. And the office staff is the same. The problem I do have is all the added fees since I've moved in. I'm afraid they will start charging for the air we breathe on the property. They continue to raise the rent, but refuse to upgrade my appliances. The apartment unit that I live in is not worth what I pay. It is noticeable that the owner of the property really doesn't care about keeping tenants. It's almost as if they raise rent and add fees just so tenants will move out and new ones will move in and pay more. With all of that being said, I don't plan on being here much longer.

            Manager

            10/5/2020

            Avana Heather Ridge
            Thank you for taking the time to share your living experience as we take all feedback very seriously. We are happy to hear you are enjoying the upkeep of the community, support of our friendly team, and overall sense of community. Please contact our team about the value in your home as we are here to help!

            Updated Review

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            Resident 803453

            Verified Resident 2020

            10/3/2020

            Heather Ridge Apartment complex has the best maintenance team. When you place an order, they are here the same in some cases but absolutely by the next day. Since I moved into Heather Ridge I have received the best attention by the management staff.

              Manager

              10/5/2020

              Avana Heather Ridge
              Thank you for sharing your recommendation and review for Heather Ridge! We appreciate your kind words about our team and the attention to detail so all residents are provided with an excellent living experience. Reach out to our team if you need anything and thank you for choosing to call Heather Ridge home!
              Review Author Icon

              Resident 820764

              Verified Resident 2020

              9/19/2020

              Staffing is very friendly and helpful. My move in process was very quick and easy! Immediately felt like home when we moved here. The apartment is very clean and in such a great area! Community is nice and quiet. Very pleased.

                Manager

                9/21/2020

                Avana Heather Ridge
                Welcome home to the comunnity here at Heather Rdige! We are so excited to provide you with a wonderful living experience and please reach out to our team in the office if you need anything at all.
                Review Author Icon

                Resident 815111

                Verified Resident 2020

                9/9/2020

                The staff and community have been nothing but welcoming. My spouse and I have been enjoying our experience at Heather Ridge Apartment. We got everything we asked for and more, we're looking forward to meeting other neighbors and getting involved in the community.

                  Manager

                  9/9/2020

                  Avana Heather Ridge
                  Wow - thank you for sharing your five-star review of Heather Ridge! We are glad you are enjoying your new home and the overall sense of community. We want to officially welcome you and your spouse to the community and let you know we are here if you need anything at all.
                  Review Author Icon

                  Resident 814411

                  Verified Resident 2020

                  9/8/2020

                  This place is very good. The location is at the right place. Short drive to BWI, Fort Meade, and the main highway. The city is very friendly and diverse. We are located near the Bowie Town Centre. This area have a good shopping center and food centre.

                    Manager

                    9/9/2020

                    Avana Heather Ridge
                    Thank you for taking the time to share your five-star glowing review of Heather Ridge! We are so pleased to hear you are enjoying our convenience of location, surrounding city, and the sense of community. Please feel free to reach out to our team if you need anything at all and thank you for choosing to call Heather Ridge home!
                    Review Author Icon

                    Resident 809148

                    Verified Resident 2020

                    8/29/2020

                    This is a quiet community. Its walking distance from parks and a shopping center. Its grounds are very tidy and attractive. The management company has been supportive and resolved issues quickly. It is accessible to public transportation and parking has not been an issue.

                      Manager

                      8/31/2020

                      Avana Heather Ridge
                      Thank you so much for your positive feedback of Heather Ridge! We're happy you enjoy the community and want you to know that we are dedicated to ensuring your residence is the best it can be. If you need anything at all, please do not hesitate to let our team in the office know.
                      Review Author Icon

                      Resident 808922

                      Verified Resident 2020

                      8/28/2020

                      I like this apartment its clean and a nice design style, I like how quite it is and the neighbors seem friendly. I like how everything is accessible, including shopping and I love the parking availability.

                        Manager

                        8/31/2020

                        Avana Heather Ridge
                        Thank you for taking the time to share your comments about our community at Heather Ridge! We love to hear you are enjoying the community, noise level, and accessibility to local shopping and dining. Please let us know if you need anything and thank you for choosing to call Heather Ridge home!
                        Review Author Icon

                        Resident 807200

                        Verified Resident 2020

                        8/24/2020

                        I moved in the middle of the pandemic. The staff took social distancing and cleanliness very serious. They were very kind and professional. The community is always clean and quiet. I'm extremely happy with my decision to move here.

                          Manager

                          8/26/2020

                          Avana Heather Ridge
                          Thank you for taking the time to share your glowing review about our team! With all the COVID-19 related changes our business has had to adapt to, our team is very appreciative to know our efforts have been paying off. Please let us know if you need anything at all and we want to welcome you home to Heather Ridge.
                          Review Author Icon

                          anonymous

                          Resident 2020

                          8/16/2020

                          I am a new resident and still getting settled in. I really like the community thus far and the office staff have been great. My only complaint was my unit when I moved in, it was extremely dirty, smelled like mildew, and the AC was not working. There are dead bugs painted over on the walls and cabinets . Emergency maintenance came out within an hour of me calling. The only other issue has been the battle of the bugs (large spiders, ants, and silverfish). I am not sure if the unit was cleaned and exterminated prior to me taking possession . Overall, I like the community, neighbors seem nice enough, and the location is amazing! I don't want to complain and sound ungrateful because the unit wasn't clean however I've spent a lot of time since moving in cleaning, sanitizing, and spraying for bugs.

                            Manager

                            8/18/2020

                            Avana Heather Ridge
                            Thank you so much for your wonderful review. We are thrilled to welcome you home to Heather Ridge and hope you enjoy all of the excellent amenities and conveniences that our community has to offer. If there's anything we can do to assist you as you settle into your new space, please do not hesitate to contact our management team. Thank you for choosing Heather Ridge - we hope you enjoy your residency for many years!
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                            Resident 802857

                            Verified Resident 2020

                            8/12/2020

                            Love the community i live in. Very clean and friendly staff. Other than my recent issue with resolving a minor repair with the maintenance department in my bathroom. Overall I'm pleased with Heather Ridge Apartments

                              Manager

                              8/12/2020

                              Avana Heather Ridge
                              Wow - thank you so much for your kind words! We hope you enjoy all of the excellent amenities and conveniences that our community has to offer. Thank you for choosing Heather Ridge - we hope you enjoy your residency for many years!
                              Review Author Icon

                              Resident 411548

                              Verified Resident 2017 - 2020

                              8/12/2020

                              I enjoy living in this community. The personnel staff are amazing! From the time that I came to tour the property, they made me feel like this was home. The staff are like extended family, so sharing the holiday spirit with them is a joy!

                                Manager

                                8/12/2020

                                Avana Heather Ridge
                                Thank you for sharing your wonderful feedback as a resident of Heather Ridge! We love to hear about the support from our team and the fact that you feel at home. Please reach out if you need anything at all as we are here to provide you with a wonderful living experience.
                                Review Author Icon

                                Resident 802851

                                Verified Resident 2020

                                8/12/2020

                                From the onset, our move-in experience has been good. The management staff has been helpful and friendly. We are new tenants and expect that we will receive exceptional service during our stay. The community is clean and amenities are convenient.

                                  Manager

                                  8/12/2020

                                  Avana Heather Ridge
                                  Thank you so much for your wonderful review. We are thrilled to welcome you home to Heather Ridge and hope you enjoy all of the excellent amenities and conveniences that our community has to offer. If there's anything we can do to assist you as you settle into your new space, please do not hesitate to contact our management team. Thank you for choosing Heather Ridge - we hope you enjoy your residency for many years!
                                  Review Author Icon

                                  Resident 798902

                                  Verified Resident 2018 - 2020

                                  8/1/2020

                                  Parking can sometimes be difficult to park near your building especially awful when you have to bring in groceries constant eyesore and smell of some neighbors not following rules leaving trash form valet service in the hallway all day and night.

                                    Manager

                                    8/3/2020

                                    Avana Heather Ridge
                                    Thank you for sharing your review as a resident of Heather Ridge! We appreciate your comments about parking and our team will discuss. Please reach out if you need anything at all and thank you for choosing to cal Heather Ridge home.
                                    Review Author Icon

                                    Resident 780708

                                    Verified Resident 2020

                                    6/17/2020

                                    The management staff were very helpful. They returned calls and and answered emails promptly. We moved during this COVID-19 pandemic, yet HR somehow managed to make this a smooth and safe move-in process. The grounds are clean and the location is close to everything. So far so good, here.

                                      Manager

                                      6/18/2020

                                      Avana Heather Ridge
                                      We’re delighted to hear about your positive move-in experience here. With all the COVID-19 related changes our business has had to adapt to, our team is very appreciative to know our efforts have been paying off. Thank you for taking the time to rate us, we look forward to delivering a positive experience.
                                      Review Author Icon

                                      anonymous

                                      Resident 2017 - 2020

                                      6/9/2020

                                      The quality of tenants has gone down. I have not had a good neighbor since 2017. The other commenters are correct about the leasing experience, great maintenance, convenience, and so on. However, I have not seen an honest review about neighbors. They may seem pleasant, but many are inconsiderate and obnoxious. This is an older complex with VERY thin walls, so you WILL smell heavy marijuana and cigarette smoke if you have the neighbors I do. The property manager can't really do anything about it (aside from an email or letter; even the police can't if you can't pinpoint who it is which is difficult; it could be beside, above, below, or even a building that's attached to yours), so be prepared to have your unit stink at various times of day (specifically night to early morning while you're sleeping). As I write this, the smoking just stopped at 5:30 AM. Neighbors attached to a different unit scream and curse out their kids. Doors are slammed so hard it rattles my apartment. The stomping has subsided because that group of neighbors moved (i.e. they would argue loudly in the parking lot often). I wish my first year here was my… See More>
                                        Manager

                                        6/11/2020

                                        Avana Heather Ridge
                                        Thank you for your honest review as a resident of Heather Ridge! We appreciate your kind comments about leasing, maintenance, and the convenience of location. If you are experiencing any further concerns with your neighbors we are always here to see what we can do. We hope all residents are respectful to their neighbors and adhere to community guidelines. Please contact our office as we will be more than happy to discuss your concerns.
                                        Review Author Icon

                                        Resident 768591

                                        Verified Resident 2020

                                        5/13/2020

                                        I love my apartment, amenities, and the community is really nice and quiet. ZaQuaiyah, Roniece, and Lenette are so helpful, pleasant, and very accommodating. I would highly recommend this community to anyone looking for a nice, clean, and quiet area to live in.

                                          Manager

                                          5/13/2020

                                          Avana Heather Ridge
                                          We truly want to thank you for taking the time to share your review as a resident of Heather Ridge! Our team appreciates the kind feedback and comments about how they have made your living experience exceptional. Please let us know if you need anything at all, and we want to thank you for choosing to call Heather Ridge your home!
                                          Review Author Icon

                                          Resident 766382

                                          Verified Resident 2020

                                          5/6/2020

                                          I love this place!! It's so peaceful and clean. The staff is always friendly and helpful. They always do their best to make sure everything is working well in your apartment. I am very pleased to have chosen Heather Ridge Apartments as my new home.

                                            Manager

                                            5/8/2020

                                            Avana Heather Ridge
                                            Thank you for taking the time to share your wonderful review as a resident of Heather Ridge. We appreciate your comments about the upkeep of the community, response time to service requests, and support from our team. Let us know if you need anything at all and thank you for choosing to call Heather Ridge your home!
                                            Review Author Icon

                                            Resident 760204

                                            Verified Resident 2019 - 2020

                                            4/18/2020

                                            Nice apartments and quiet community for the most part. Some bait and switch regarding rent. Very unexpected high rate increase. Would not have considered these apartments had increase been initial rent.

                                              Manager

                                              4/21/2020

                                              Avana Heather Ridge
                                              Thank you for your review and we always appreciate the honest feedback. We do apologize that you feel this way about your rent and we are always here to discuss! Please email me directly at propertymanager@heatherridge-apts.com and I will be more than happy to go over any questions or concerns you may have.
                                              Review Author Icon

                                              Resident 362746

                                              Verified Resident 2019 - 2020

                                              4/16/2020

                                              I recommend Heather Ridge Apartments. Staff is very professional and friendly. Great location and convenient. Right by the Bowie Town Center so you can walk to the store if necessary. I've been living here for 5 months now and happy to call this place my home.

                                                Manager

                                                4/21/2020

                                                Avana Heather Ridge
                                                Thank you for your review and recommendation! We are so glad to hear you are enjoying your home, the convenience of location, and the support of our team. Let us know if you need anything at all and we want to thank you for choosing to call Heather Ridge your home!
                                                Review Author Icon

                                                Resident 752641

                                                Verified Resident 2020

                                                3/16/2020

                                                I love the leasing office staff and most of the maintenance staff are very friendly and helpful. When I first moved in, there were a few issues that needed to be fixed, and the first two members of the maintenance were great about getting them taken care of, immediately.

                                                  Manager

                                                  3/17/2020

                                                  Avana Heather Ridge
                                                  We truly appreciate you taking the time to leave your wonderful review and feedback! Our team loves to hear the positive comments about their support to the community and we look forward to exceeding your living expectations. Please feel free to reach out if you need anything at all!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 588955

                                                  Verified Resident 2018 - 2020

                                                  3/3/2020

                                                  I love this community because of the way I have been treated consistently through out my journey. I have always been treated with warmth, kindness, and professionalism. When I was late on my rent, I was treated no differently. When I needed my tub re glazed, I was treated as a priority. From the time I came to inquire about the apartments and applied, to the time I actually moved in, these people gave me nothing but transparency and good vibes. One of the main reasons I chose the community was because of the customer service provided to me by Ronneice when I came to view the property for the first time. Since living here, the customer service and care for me has not wavered. When I was concerned about the rat at which my rent increased at renewal time, I was treated with care. This is a small staff and my interaction with everyone up to the management staff Lenette & Quaiyah has been nothing short of high quality. They throw small events for the residents and it really is nice to come together and mingle every so often. Even the maintenance team is prompt, kind and trustworthy. I was… See More>
                                                    Manager

                                                    1/2/2019

                                                    Avana Heather Ridge
                                                    Thank you so much for your generous review and kind words about our staff! Our entire team works really hard to deliver impeccable service to all of our current and prospective residents, so it means a lot knowing that we've been able to meet your needs! If you need anything at all, please do not hesitate to stop by our management office or give us a call!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Birch (736 SF)

                                                    1 Bed, 1 Bath | 736 sq. ft.

                                                    $1,871 - $9,032

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Birch with Den (836 SF)

                                                    1 Bed, 1 Bath | 836 sq. ft.

                                                    $2,169 - $6,540

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Spruce (983 SF)

                                                    2 Beds, 2 Baths | 983 sq. ft.

                                                    $2,509 - $7,686

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.5

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    4.6

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    22

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    5.41 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 1
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Restricted breeds include: Put Bull Terrier, Staffordshire Terrier, Presa Canario, Rottweiler, Akita, Doberman Pinscher, Alaskan Malamute, Chow and Wolf-Hybrid.. Pet Limit: 1
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Bay Window
                                                    • Car Wash Location on Site
                                                    • Clubhouse
                                                    • Convenient to Shopping, Dining and Groceries
                                                    • Fitness Center
                                                    • Grills and Picnic Areas
                                                    • Kitchen and Bathroom Upgrades
                                                    • On-Site Maintenance
                                                    • Pets Allowed
                                                    • Playground
                                                    • Pool
                                                    • Private Balcony
                                                    • Spacious Closets
                                                    • Wall to Wall Carpet
                                                    • Woodburning Fireplace
                                                    • customer service
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                                                    Leasing

                                                    Surrounded by natural beauty, Avana Heather Ridge is a welcome respite to call home. Our current offerings include one-, two-, and three-bedroom apartment homes complete with upgraded kitchens and bathrooms. We have a floor plan fitting your lifestyle. Enjoy our amenities including a resort-style swimming pool, racquetball court, fitness center, and more.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3423

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 03/23/2022
                                                    Q: do any apartments have a garage?
                                                    Anonymous
                                                    Asked on: 03/23/2022
                                                    Q: do any apartments have a garage?

                                                    Frequently Asked

                                                    Based on 316 number of votes by renters, Avana Heather Ridge is currently rated 4.4 out of 5 stars.
                                                    Avana Heather Ridge is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Avana Heather Ridge is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Avana Heather Ridge is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Avana Heather Ridge is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Avana Heather Ridge is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Avana Heather Ridge is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 5.41 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Pet Limit: 1
                                                    Dogs Allowed
                                                    Restrictions: Restricted breeds include: Put Bull Terrier, Staffordshire Terrier, Presa Canario, Rottweiler, Akita, Doberman Pinscher, Alaskan Malamute, Chow and Wolf-Hybrid.
                                                    Pet Limit: 1
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    June 2024

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                                                    Baths

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                                                    Avana Heather Ridge is a 736 - 1,107 sq. ft. apartment in Bowie in zip code 20716. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,871 - $11,257. Nearby cities include Mitchellville, Crofton, Gambrills, Lanham, and Largo.

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