Avana Heather Ridge
#2,454 #2 #127

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Avana Heather Ridge

16021 English Oaks Avenue, Bowie, MD 20716
(316 Reviews)
$1,871 - $11,257/mo

Avana Heather Ridge Reviews

(268)

4.4 rating

See Details

316 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 497638

Verified Resident 2018 - 2020

1/15/2020

Quiet,well-managed, and safe. Management and staff treat tenants with great respect, and they respond to tenant needs and issues promptly. They are continually working to improve the property and what it offers to the tenants.

    Manager

    9/18/2019

    Avana Heather Ridge
    Thank you so much for taking the time to review Heather Ridge Apartments. We're so happy to hear you are satisfied with the community, as well as the level of service you have received from our staff. If you need anything at all, please do not hesitate to contact our office - we're here to help!
    Review Author Icon

    anonymous

    Resident 2018

    6/3/2018

    I moved to Heather Ridge a year ago, and the first year was perfect. The staff was personable, maintenance was extremely quick, and my neighbors were respectful. I happily renewed my lease for the second year, and I received the same quick and friendly service; however, my neighbor experiences are a lot worse. My neighbors changed, and it created a very noisy atmosphere above me. If you are considering moving here, go for the top floor. My neighbors are oblivious to how heavily they walk (usually late at night), they slam drawers and doors, drop items often that create "thuds," and so on. It disrupts my sleep and work. I have to assume they are inconsiderate because this matter has been discussed with them several times. There is nothing more the property managers can do. They have no idea how to live above other residents. Also, there are residents that congregate in the parking lot, have loud conversations, and/or block the road instead of parking. There are too many empty spaces not to park and clear the way for drivers leaving the complex. The worst part is some residents drive too quickly around the corners; it will only be a… See More>
      Manager

      6/4/2018

      Avana Heather Ridge
      Thank you for taking the time to submit a review; your feedback is really important to us. We're so glad you've been satisfied with the service you've received from our staff - our entire team is committed to ensuring your residency is the best it can be. While it is expected to experience some noise while living in an apartment, we are sincerely apologetic if the noise has exceeded your expectations. If there's anything we can do to improve your living experience - perhaps transferring into a different apartment - please do not hesitate to reach out to us so that we may assist you further. You can contact us in the office at 301-464-6305. We thank you for choosing Heather Ridge as your home.
      Review Author Icon

      Resident 493267

      Verified Resident 2008 - 2018

      5/30/2018

      I've been here going on 10 years, so obviously I have enjoyed my stay, I would have moved by now otherwise. Convenient, parking lot was sealcoated last week, generally quiet, no major complaints or concerns.

        Manager

        6/1/2018

        Avana Heather Ridge
        Thank you so much for your wonderful review! We're so fortunate to have you as a long-term resident at Heather Ridge and your satisfaction with the service you've received during your residency means a lot to us. If there's anything we can do for you, please let our management team know. We thank you for making Heather Ridge your home, and hope you'll stay with us for at least another 10 years!
        Review Author Icon

        Resident 491352

        Verified Resident 2015 - 2018

        7/2/2018

        The community is extremely well managed. Service requests can be made via phone, email, in the office and via the community's online portal. The staff is professional, friendly and works to get to know the residents.

          Manager

          5/24/2018

          Avana Heather Ridge
          Thank you for your wonderful review! We're so happy to hear you're enjoying your residency at Heather Ridge! If you need anything at all, please do not hesitate to reach out - our team is dedicated to ensuring all residents have a an exceptional living experience!
          Review Author Icon

          Resident 489112

          Verified Resident 2018

          5/17/2018

          The management is very nice and the apartments look clean. When I was slated to move in I was promised a renovated apartment. When I moved in I saw there was new carpet, paint, refrigerator, and dishwasher. There were some obvious signs that the contractors that did the work did so in a rush. There were paint splatters on the bathroom floors, pieces of carpet from the new install, and portions of the walls left unpainted (around the toilet paper holder, mirror, and cabinet). The countertop and the cabinets were peeling in the kitchen. Just note that the bedroom and the living room do not have overhead lights installed, just a wall outlet with a switch. Walls are very thin and you can hear a lot around you. Parking is not assigned so you are not guaranteed a spot near where you live, sometimes a trek with groceries (parking by permit not enforced). The positives are that the location is close to tons of stores, restaurants, and parks.

            Review Author Icon

            Resident 487598

            Verified Resident 2017 - 2018

            5/14/2018

            The community is quiet, and convenient to many amenities, I.e. shopping, restaurants, and transportation. The management is on top of responding to service requests, and packages received. There are always parking spaces available near my apartment!

              Manager

              5/15/2018

              Avana Heather Ridge
              Thank you so much for your five star review! We're so happy to hear you are satisfied with the service you've received here at Heather Ridge. We hope you continue to enjoy all of the wonderful amenities and conveniences that our community has to offer! If you need anything at all, please do not hesitate to reach out. Thank you so much for choosing Heather Ridge as your home; we hope you'll be with us for many years!
              Review Author Icon

              Resident 485346

              Verified Resident 2018

              5/8/2018

              Nice apartment complex. Apartments are dated. Floors not polished or bathroom tub area not glazed or faucets not inspected before moving in. Had to endure the fumes but the management responded right away to my needs. Quiet neighborhood and building. I'm on the 3rd floor which is better for me.

                Manager

                5/9/2018

                Avana Heather Ridge
                Hello and thank you for taking the time to submit a review; your feedback is really important to us. We're happy to hear you are enjoying the community and hope you are settling into your new home comfortably! If you have any concerns that require maintenance attention, please submit a ticket and we'll be sure to assist you as soon as possible. If you have any questions or need anything else at all, please do not hesitate to contact our management team. We thank you for choosing Heather Ridge as your home and hope you enjoy your residency.
                Review Author Icon

                Resident 480116

                Verified Resident 2018

                4/25/2018

                The process for this apartment complex was efficient. The application and signing of the lease can be done online (which was fantastic). The staff was professional and answered all of my questions from beginning to end. The unit was clean when I arrived and the overall grounds have been well kept. Moving can be a challenge but this neighborhood and management office did a wonderful job.

                  Manager

                  4/26/2018

                  Avana Heather Ridge
                  Thank you for your terrific five-star review! We're so glad that our team was able to make your move-in process a smooth transition. If there's anything we can do to assist you as you settle into your new home, please do not hesitate to contact our office. We thank you for choosing Heather Ridge apartments and hope to have you with us for many years!
                  Review Author Icon

                  Resident 478360

                  Verified Resident 2018

                  4/20/2018

                  We have only been living here for a month now. The first thing I notice is how nice a quiet it is, which I love. Once the weather break we'll see how quiet it will be. It is a great location to most stores.

                    Manager

                    4/23/2018

                    Avana Heather Ridge
                    Thank you for your wonderful review! We're so glad you've chosen Heather Ridge as your new home and we hope you enjoy all of the wonderful amenities and conveniences that our property has to offer. If there's anything we can do to assist you as you transition into your new living space, please do not hesitate to reach out to our office!
                    Review Author Icon

                    Resident 475839

                    Verified Resident 2016 - 2018

                    4/13/2018

                    Heather Ridge is the oldest apartment community in Bowie and is, by far, the best!! Staff knew my name the second time i went in the office, and they are always friendly and willing to help. I've lived in five apartment communities in my life, and Heather Ridge has given me the best experience.

                      Manager

                      4/16/2018

                      Avana Heather Ridge
                      Thank you so much for your glowing review - we're so pleased to hear how much you enjoy your living experience at Heather Ridge! Our staff is dedicated to making our residents feel comfortable and welcomed within the community, so we're happy to know the service you've received has been effective. If you need anything at all, please contact our management team.
                      Review Author Icon

                      Resident 459805

                      Verified Resident 2016 - 2018

                      3/3/2018

                      This community has been a wonderful experience. I have enjoyed my time here, and the staff is always courteous and helpful. The neighborhood is quiet and it is in perfect walking distance to the Bowie Town Center and Centennial Park.

                        Manager

                        3/5/2018

                        Avana Heather Ridge
                        Thank you so much for your terrific review - especially your kind words about our staff. We're really glad that you're enjoying the amenities and conveniences that Heather Ridge has to offer! If you need anything at all, please do not hesitate to contact our office - we're more than happy to assist you.
                        Review Author Icon

                        Resident 455845

                        Verified Resident 2014 - 2019

                        2/4/2019

                        I find the community well maintained and quiet. The staff is always professional, friendly and responsive to my needs. I live alone, and do not have much of a concern for my safety. I have lived here for almost 5 years and have no serious complaints to share. I will be glad when the fitness center is finally re-opened.

                          Manager

                          2/22/2018

                          Avana Heather Ridge
                          Thank you for taking the time to review Heather Ridge. We're so glad to hear your living experience has been pleasant! We apologize for any communications that may not have made their way to you. At your earliest convenience, please contact our office at 301-242-0234 so that we may ensure your e-mail is set up to receive future alerts.
                          Review Author Icon

                          Resident 142269

                          Verified Resident 2015 - 2018

                          2/19/2018

                          Apartment staff - leasing & maintenance are very courteous; response time to inquiries and maintenance request are handled in a timely manner. Grounds/common areaa are clean and inviting. The community overall is quiet even though it's situated on a main road.

                            Manager

                            2/20/2018

                            Avana Heather Ridge
                            Thank you for taking the time to review Heather Ridge. We sincerely appreciate your feedback and kind words about our staff. It sounds like you are enjoying the community - how wonderful to hear! If you need anything at all, please don't hesitate to reach out to our office.
                            Review Author Icon

                            Resident 444568

                            Verified Resident 2014 - 2018

                            1/24/2018

                            All staff are extremely pleasant and professional. The office staff are so easy to speak with, they are informative and as accommodating as can be. The maintenance staff are quick to respond to the minor needs that I have had over the past four years.

                              Manager

                              2/20/2018

                              Avana Heather Ridge
                              Thank you so much for your wonderful review - especially your kind words about our staff! We're really happy to hear that you are satisfied with your living experience at Heather Ridge and hope we can continue to exceed your expectations. If you need anything at all, please feel free to contact our office - we'd be glad to assist.
                              Review Author Icon

                              Resident 443747

                              Verified Resident 2011 - 2018

                              6/6/2018

                              Very nice management. Would like to have water aerobics however. ........................................................................................................... ...........................................................................................................

                                Manager

                                1/23/2018

                                Avana Heather Ridge
                                Thank you so much for your kind review. We're delighted to hear that you are enjoying the community so much. Our team works hard to delivery exceptional service and it means so much to us that we're meeting those needs for you. If there's anything you need, please do not hesitate to contact our office. Thank you for choosing Heather Ridge as your home - we look forward to serving you for many years!
                                Review Author Icon

                                Resident 439378

                                Verified Resident 2014 - 2019

                                11/27/2019

                                Overall the community and staff has been great during our years of stay. Our only regret is living on the ground level as the noise control above us can be very overwhelming at times. The one good thing about ground level living is easy access when moving in.

                                  Manager

                                  1/25/2018

                                  Avana Heather Ridge
                                  Thank you so much for your five star review! We're so glad that your living experience at Heather Ridge has been a pleasant one. Our team takes a lot of pride in delivering quality, efficient service to all of our residents in a clean, comfortable environment! If there's anything you need, please do not hesitate to contact our office - we're more than happy to assist!
                                  Review Author Icon

                                  Resident 436202

                                  Verified Resident 2014 - 2018

                                  1/1/2018

                                  I have enjoyed living here. The staff is amazing. The know the residence personally. They are always personable. Problems are addressed quickly and efficiently. The new paint looks nice. The zen garden is a nice addition.

                                    Manager

                                    1/2/2018

                                    Avana Heather Ridge
                                    Thank you for your great review! Our team at Heather Ridge works very hard to provide exceptional service to our residents, so we're thrilled to know that we're meeting those expectations. If you need anything at all, please reach out to our office - we're always happy to help!
                                    Review Author Icon

                                    Resident 435657

                                    Verified Resident 2017

                                    12/29/2017

                                    Wonderful and clean community. I would definitely recommend this community. The staff us respectful and nice as well as prompt when following up. The maintenance crew are very pleasant and the work orders are responded to and completed in a timely manner. Great place to live because of the convenience to shopping plaza and supermarkets.

                                      Manager

                                      1/2/2018

                                      Avana Heather Ridge
                                      Thank you so much for your terrific review - especially your kind words about our staff. Our team at Heather Ridge prides itself on delivering quality service to each and every resident, so we're delighted to hear that we're meeting the mark! If there's anything you need, please do not hesitate to reach out to our office.
                                      Review Author Icon

                                      Resident 428413

                                      Verified Resident 2008 - 2017

                                      12/7/2017

                                      The apartment community is very safe. The management has been very helpful and tenant friendly. The swimming pool is a fantastic summer relaxation amenity. The fitness room is a big plus. Parking is good. It will be nice to always give better rent discounts to tenants who have stayed here for a couple of years.

                                        Manager

                                        12/11/2017

                                        Avana Heather Ridge
                                        Hello and thank you for your wonderful review. We love hearing that you are satisfied with the amenities and service that our team at Heather Ridge provides! If you have any questions about your rent or anything else, please do not hesitate to reach out to our office - we'd be happy to discuss with you.
                                        Review Author Icon

                                        Resident 418332

                                        Verified Resident 2015 - 2017

                                        11/13/2017

                                        Its been fantastic! The only thing that has been out of the ordinary is the neighbors that moved in this summer. I didn't realize how thin the walls were. But its only a couple times a week so we can deal with it.

                                          Manager

                                          11/14/2017

                                          Avana Heather Ridge
                                          Thank you for your five-star rating! We're thrilled to hear that you're enjoying your living experience at Heather Ridge. We are sorry that there have been some concerns about noise - please don't hesitate to reach out to our office if there's anything we can do to assist you.
                                          Review Author Icon

                                          Resident 418248

                                          Verified Resident 2017 - 2020

                                          7/4/2020

                                          The staff and neighbors are all great. We should not have been charged amenity fees when the amenities were closed, and a lot of people are complaining that the charge should be refunded. Some are talking about moving or suing. I'm not sure how serious people are about that.

                                            Manager

                                            7/7/2020

                                            Avana Heather Ridge
                                            Thank you for your wonderful review - especially your kind words about our team! We're so glad that you are enjoying your residency here at Heather Ridge, along with the wonderful amenities that come with it! If there's anything we can do to make your living experience even better, please do not hesitate to reach out to us by stopping into the office or calling 301-464-6305.
                                            Review Author Icon

                                            Resident 417535

                                            Verified Resident 2014 - 2017

                                            11/10/2017

                                            Very nice living area, convenience to shopping and restaurants locations. Awesome leasing office personnel who are very pleasant and enjoyably friendly. Apartment space nice and adequate for comfortable home style living.

                                              Manager

                                              11/13/2017

                                              Avana Heather Ridge
                                              Wow - Thank you for your wonderful review! We're so glad that you're enjoying the quality service, terrific amenities and convenient location that Heather Ridge has to offer. We appreciate you choosing Heather Ridge as your home, and look forward to serving you for many more years.
                                              Review Author Icon

                                              Resident 414643

                                              Verified Resident 2004 - 2017

                                              11/6/2017

                                              I love living here! 13 years as a resident and this is my Home. The entire staff is professional and friendly. They treat the tenants like family. The grounds are well kept & the units have up-to-date enhancing the appearance of our community. Heather Ridge is always Hosting events for the tenants - annual pool party, Christmas party, breakfast-on-the-go and many other festivities. The location of Heather Ridge is convenient to Annapolis, D.C. & Baltimore. Heather Ridge is the absolute best place to live!!

                                                Manager

                                                11/7/2017

                                                Avana Heather Ridge
                                                Wow - thank you so much for your tremendous review! It sounds like you have truly enjoyed all of the wonderful amenities and conveniences that Heather Ridge has to offer and we couldn't be happier to hear that. We are so grateful to have had you as an active member of our community for the last 13 years, and look forward to serving you for many more!
                                                Review Author Icon

                                                Resident 409917

                                                Verified Resident 2017

                                                11/27/2017

                                                The flooring in my apartment is very uneven. I have been complaining about my apartment since my initial move into my apartment. If you'll fix my flooring, I would be please with my apartment. I also have a problem with my washer and dryer; both of them are very old and I have to dry my clothes for extended amounts of time

                                                  Manager

                                                  10/24/2017

                                                  Avana Heather Ridge
                                                  Thank you for your review. We're delighted to hear that you've been receiving excellent service from our staff, but we'd like to further assist you with any maintenance issues you may be encountering. At your earliest convenience, please contact our office at 301-464-6305 so that we may get these rectified for you immediately.
                                                  Review Author Icon

                                                  Resident 407716

                                                  Verified Resident 2016 - 2017

                                                  10/16/2017

                                                  One word describes my experience: WONDERFUL . I have lived here for a year and absolutely love it. A quiet, peaceful community. Close to shopping and restaraunts. Unlimited possibilities. The staff is fantastic.

                                                    Manager

                                                    10/24/2017

                                                    Avana Heather Ridge
                                                    Wow - thank you so much for your terrific review. We're so glad that your enjoying your living experience at Heather Ridge! if there's anything we can do to make your residency even better, please feel free to reach out to our office.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Birch (736 SF)

                                                    1 Bed, 1 Bath | 736 sq. ft.

                                                    $1,871 - $9,032

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Birch with Den (836 SF)

                                                    1 Bed, 1 Bath | 836 sq. ft.

                                                    $2,169 - $6,540

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Spruce (983 SF)

                                                    2 Beds, 2 Baths | 983 sq. ft.

                                                    $2,509 - $7,686

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.5

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    4.6

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    22

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    5.41 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 1
                                                      Less Info
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                                                    • Dogs Allowed
                                                      Restrictions: Restricted breeds include: Put Bull Terrier, Staffordshire Terrier, Presa Canario, Rottweiler, Akita, Doberman Pinscher, Alaskan Malamute, Chow and Wolf-Hybrid.. Pet Limit: 1
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Bay Window
                                                    • Car Wash Location on Site
                                                    • Clubhouse
                                                    • Convenient to Shopping, Dining and Groceries
                                                    • Fitness Center
                                                    • Grills and Picnic Areas
                                                    • Kitchen and Bathroom Upgrades
                                                    • On-Site Maintenance
                                                    • Pets Allowed
                                                    • Playground
                                                    • Pool
                                                    • Private Balcony
                                                    • Spacious Closets
                                                    • Wall to Wall Carpet
                                                    • Woodburning Fireplace
                                                    • customer service
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                                                    Leasing

                                                    Surrounded by natural beauty, Avana Heather Ridge is a welcome respite to call home. Our current offerings include one-, two-, and three-bedroom apartment homes complete with upgraded kitchens and bathrooms. We have a floor plan fitting your lifestyle. Enjoy our amenities including a resort-style swimming pool, racquetball court, fitness center, and more.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3423

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 03/23/2022
                                                    Q: do any apartments have a garage?
                                                    Anonymous
                                                    Asked on: 03/23/2022
                                                    Q: do any apartments have a garage?

                                                    Frequently Asked

                                                    Based on 316 number of votes by renters, Avana Heather Ridge is currently rated 4.4 out of 5 stars.
                                                    Avana Heather Ridge is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Avana Heather Ridge is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Avana Heather Ridge is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Avana Heather Ridge is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Avana Heather Ridge is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Avana Heather Ridge is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 5.41 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Pet Limit: 1
                                                    Dogs Allowed
                                                    Restrictions: Restricted breeds include: Put Bull Terrier, Staffordshire Terrier, Presa Canario, Rottweiler, Akita, Doberman Pinscher, Alaskan Malamute, Chow and Wolf-Hybrid.
                                                    Pet Limit: 1
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    June 2024

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                                                    Baths

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                                                    Avana Heather Ridge is a 736 - 1,107 sq. ft. apartment in Bowie in zip code 20716. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,871 - $11,257. Nearby cities include Mitchellville, Crofton, Gambrills, Lanham, and Largo.

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