Avana Heather Ridge
#2,454 #2 #127

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Avana Heather Ridge

16021 English Oaks Avenue, Bowie, MD 20716
(316 Reviews)
$1,871 - $11,257/mo

Avana Heather Ridge Reviews

(268)

4.4 rating

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316 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2011 - 2012

1/24/2013

I was impressed with this place when we moved into our first apartment, it had an 85% approval rating on this site, so I knew we were making the right move. Our first apartment had a silverfish priblem that just never seemed to go away, but it was our only issue. Our second apartment on the first floor is a different story. We've had so many problems, from leaks, to spider infestations, windows that don't have weather stripping so bugs are getting in, loud creaking from the apartment above, and more. We have had to call the front office numerous times for one issue to get fixed, maintenance is amazing, it's the front office whose customer service needs fixing. We can't wait until we can find a house to buy. The pet policy, garage, and renting the rental office have all increased in the year and half that we have been here.

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    anonymous

    Resident 2003 - 2012

    3/19/2012

    don't let the negative idiots fool you -- this place is great

    i've been here nine years and love heather ridge. i can't say enough about the staff, from the leasing office to the folks in maintenance. all top notch -- friendly, responsive, competent. the grounds are beautiful, the units and buildings are kept in great condition. the residents are just as wonderful and there's a real community feeling. some of the reviews are irritating -- crime happens, this place is safe and management is on top of things enough to let us know what's going on. snow removal is good. it's an apartment complex with cars all over the place. the bigger the snow, the harder the removal. i'm sure not every tenant is a dream. show me a place where you don't have a couple of bad apples. all my neighbors are awesome, as is the general population of heather ridge.

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      anonymous

      Resident 2004

      7/24/2011

      Best in Bowie

      I came onto this site to thank the Management and Staff at Heather Ridge for all they have done during my extended stay. As I entered this site, I observed several reviews bashing the staff and stating inaccurate facts. I question the validity and motives behind some of these reviews! Let me get this out there before I go on. I no longer live there because, and only because, I recently got married and bought a home. Thats it. Let me start by saying.... Crime happens everywhere! It has no address! The property had three break-ins? Ok... no one likes to here about it but it does happen. However, this isn't a regular issue, I can't even remember the last time it had actually happened. There is no issue about safety on this property. The reason being is that, the Management sends out "Crime Notices" if something occurs. They want people to know and to be more vigilant. The property has several police officers who reside there and there are "Courtesy" officers who actually patrol the property. And safety is an issue? I think not. Not only that but the Bowie Police and Fire Station is right behind the property! The… See More>
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        anonymous

        Resident 2009

        7/23/2011

        Not What it Used to Be.

        I moved in two years ago (2009), the ratings then was about 83%. I was attracted to the area as it seemed to promise a quite community, ample parking and close proximity to US Route 50. In the time since I've been here, I've noticed that there has been an influx in unruly tenants; managment is less available (I've called several times with no answer); and ID is never checked when picking up packages!!!! But thats not all, there has been several robberies in the community. I can say, this month alone, there have been 3 robberies (note: its only the 3rd week of the month)and lets not talk about the number we've had this year. This community is really heading south. I am not one to complain but this place just doesn't make the cut anymore. Renters beware.

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          sadrenter090

          Resident 2010

          7/21/2011

          Not Safe

          In the last 1 month there were 3 breakins. Don't feel safe at all to leave the house and go outside. At the end of the day, when we get back home we might find our apartment EMPTY!We will not renew our lease for 2011 fall. We are already looking out for some other apartment. I definitely do not recommend Heather Ridge to any of my friends.We pay so much of rent here, and we are not SAFE at all. The management is not taking any actions for all the breakins. They just send memos to all apartments and 1-2 days forget it!

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            16001EnglishOaks

            Resident 2011

            7/21/2011

            16001EnglishOaks

            Pros: ------ It was very near to my Office, Malls and Shopping tennis courts Cons: ------ Found bugs in the apartment Worst maintenance as per the price they charge Customer Service During snow time, they never clean the Roads..so forget about the side walks (they prefer natural way to cleanup snow..depends on SUN to melt it..) Not a safe place..even for parking the car. Breaking car windows and stealing things. Heard stealing car tires, stolen Motor Bikes and Key scratches on the Car bodies. Very pricey for small apartments and bad interior. Heard some child been molested near swimming pool.

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              joeannie

              Resident 2009

              7/20/2011

              Not secure

              In the last 3 months, there have been 3 house breakins!!! 2 cars had their tires stolen! Do not feel safe at all. We have no idea what the management has been doing or plans to do about this!

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                Sunny3065

                Resident 2008 - 2011

                7/1/2011

                Safety a huge issue

                I have been residing at Heather Ridge Apartment for almost three years. During my time here, I have been satisfied overall with the staff, management, and maintenance of the residence. However, on June 15th, when I received the first Crime Watch Notice since living at Heather Ridge I became very concerned. As of today, there have been three break ins on the property. As a community, we need to join together in being vigilant and reporting any suspicious activites to the Police Department immediately!

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                  inlovewithbowie45

                  Resident 2009 - 2015

                  3/30/2015

                  Rob is one of the most nice, personable, respectable maintenance crew members. Anytime I have an issue, it seems Rob is the one to fix it. By the time I get home from work, it's done! Heatherridge is a great place to live!

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                    anonymous

                    Resident 2011

                    7/27/2011

                    Value for money = NO

                    The rent is high. When I compared other apartments in nearby cities such as Crofton, this was not the case. The management always says that their occupancy rate is above 98%. But I have seen multiple apartments in my building alone that have been empty for months. Also the lease breakage policy is so harsh on the residents. No lease breakage allowed!!!! This is unacceptable. There are circumstances where an employee may be transferred or may loose a job. You have to allow exceptions at least in such cases

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                      specrich

                      Resident 2010

                      11/20/2010

                      So far so good

                      I moved to the area and found Heather Ridge 3 months ago. I am happy with my choice. No insects. Quiet neighbors. Ample parking. Everything works. There were a couple of repairs that were needed when I first moved in. They were taken care of the next day.

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                        pryncesschel

                        Resident 2008 - 2009

                        11/13/2010

                        Fabulous place to live!

                        I lived at Heather Ridge from Nov 08-Nov 09. I had nothing but a positive experience. The management was always in the office during office hours, they were always friendly, helpful, etc. Any messages left after business hours were returned promptly, I never went more than 24 hours waiting for maintenence to come. I always recieved a follow up call to make sure my problem had been solved. I only moved because I relocated across the country-otherwise I'd still be living there! There was always plenty of parking. The "fitness center" did leave something to be desired, but I never encountered anyone else in there when I used it, so the lack of machines wasn't really an issue.

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                          anonymous

                          Resident 2009 - 2010

                          8/12/2010

                          I don't want to move!

                          ...but i have to find a cheaper place to live now that my salary has been reduced due to state budget cuts. I am a single mother, with a two year old son. I live on the bottom floor (w/patio and seperate storage room). I have lived here for a full year. Here are some thoughts about the complex. PROS 1. GREAT STAFF in the leasing office, very friendly, and helpful 2. Free fun events (with free food and music) are always being scheduled by staff (pool parties, pizza parties, holiday parties, resident appreciation days, etc.) 2. Maintenance staff are quick to respond, very friendly, and helpful 3. Parking is good, you dont have to fight for a spot close to your door (unless there is a HUGE snowstorm like last winter) Also note that there have been no car thefts/robberies (that I know of). 4. Quiet complex, adult professionals live here, and children are respectful. No loitering. I've never even heard the few small/medium sized dogs that people own and people always keep them on a leash when walking. Also, no poop on the walkways or grass. People are good about cleaning up after their pets. 5. Spacious apartment (I… See More>
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                            sterpie

                            Resident 2009 - 2010

                            7/20/2010

                            Heather Ridge Happiness

                            I have been here since January 2009 and am moving to Alexandria because of work...otherwise, I'd stay here in Bowie. The complex is conveniently located next to the Bowie Town Center (good shopping and a Safeway) and is right off 197...to RT 301/50. The apartment my boyfriend and I had was renovated...very nice, clean, granite countertops and new carpeting. I LOVE the light that came in (esp from the 2nd floor porch). Everyone that lived around us was polite and were young professionals...there were a lot of folks with dogs (we had one too) ~ mostly everyone cleaned up after their pets. While I was here, I barely heard my neighbors. The apartment staff WAS AWESOME....I got on this amazon.com shopping kick and I kept getting numerous packages delivered to the front office....that's how I got to know them. Every single one of them was polite, professional and courteous....and they loved having pets around. I think they even pet-sat at times! Also, any maintenance issues were solved within 24 hours....I have to say, after living in about 10 places across the nation (I'm in the military), Heather Ridge is one of… See More>
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                              kfgirl

                              Resident 2006 - 2010

                              7/1/2010

                              Good Place Overall

                              I lived at Heather Ridge for 3 1/2 years and just moved out in June. I found it to be a nice living experience overall. I always felt safe in the neighborhood and I loved being close to Bowie Town Center. Living so close to Panera was awesome!! Parking is ample and for the most part, the tenants were friendly. Maintenance staff is professional and competent (Scott is great! always friendly). The apartments themselves are just OK (definitely not luxury as they advertise). They were built in the 80's so there are no oversized kitchens or bathrooms which got to me after awhile. What really sets Heather Ridge apart from other complexes is their top notch management staff, especially Courtney who was always friendly, always smiling, and always seemed genuinely concerned about Heather Ridge's tenants. I wish they would have trained the management staff at my new place. The ONLY thing that sort of bugged me related to replacing the carpet after I moved out of my unit. I was fully prepared to replace it and never once denied that it needed to be replaced but there must have been some confusion on… See More>
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                                anonymous

                                Resident 2007 - 2010

                                1/2/2010

                                No Complaints

                                My husband and I have lived at Heather Ridge now for 3 years and are only moving because we are military. We moved out here with no idea of where anything was at, where would be safe ect. My husband and I have been so pleased with the area and apartment we chose. The area is quiet and conveniently located. We have never had to call maintenance for any reason but when they did their usual walk throughs they would notify and have it done without even knowing they were there. The front office manager Courtney and her staff are all efficient and friendly. I was always surprised that from day one they knew who we were and which apartment we were in. If we had a package delivered at the front office they'd practically have it in hand as we walked in the door. The maintenance staff was also friendly in passing, although I never really had to deal with them because I never had a maintenance problem. It is pricey but everything in this area is expensive! Also the location is very central if you wanted to go to Baltimore,… See More>
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                                  anonymous

                                  Resident 2009

                                  8/20/2009

                                  No options for residents

                                  I've recently rented at this community and find it appaling that residents are unable to reserve the community center for events. Even if a deposit was required but the option is not even available! With the amount for rent, this is the least they could offer.

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                                    happy0206

                                    Resident 2008

                                    9/4/2008

                                    Horrible Living Experience

                                    I am not your typical tenant who balks about poor customer service however in this case I felt that there was no other option at hand! I have lived within the community for the past two years. My vehicle has been vandalized twice while living on the property grounds. When I first moved into my apartment there was a black snake living in front my door. The maintenance crew were no help what so ever however I handled the situation myself of course. My apartment had somewhat of a scare about three months ago when a thief attempted to break into my home as well my neighbors home right below my apartment. The Management Staff is very catty at times but the manager Courtney is wonderful. If it were not for her I would have moved along time ago however it is truly a gift and a curse. The first year as a tenant my experience was wonderful now however I took a special promo that was running at the time I signed on to live there my second year and have had numerous problems ever since. I am currently in the transition… See More>
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                                      anonymous

                                      Resident 2007 - 2008

                                      8/19/2008

                                      good choice

                                      Nice apartment. Good in size. Never felt anything but safe. Close to everything.

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                                        singlemomrenter06

                                        Resident 2006 - 2008

                                        6/3/2008

                                        Great environment for a single parent!!!!!

                                        I am a single parent with 2 teen aged girls and I must say that we feel very very comfortable at Heather Ridge. Being a single mom, there are so many things to worry about, but one thing that I don't have to worry about is that the girls and I feel safe, we can walk around the neighborhood and not feel like someone is going to jump at us. I feel comfortable in letting the girls walk to Bowie Town Center. The staff are very very friendly and attentive to our needs. The staff knows me and girls very well and I feel like we're one whole big family looking out for another. Whenever the maintainance is needed, the guys make sure that I am home since I am a single mom with 2 girls and I appreciate their sensitivity. The girls and I have been here for 2 years and plan to stay for another 2 more years. The price is worth the environment, friendly staff, and awesome amenities!!!!!!!!

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                                          CaspertheFriendlyGhost

                                          Resident 2002 - 2006

                                          2/5/2008

                                          Great Place! I'd live here again!

                                          I have to say, if you live in Bowie, live at Heather Ridge Apartments. Its a great place. The neighbors are great. The maintenance is simply wonderful. They are always there are ready to fix any problems. (not that there were any) The rental office are the best bunch of people. Always friendly and willing to help. They keep you informed on everything that happens on the property. I lived here for 3 years before moving across to Archstone Governors Green. I wanted a newer apartment... or so I thought. Heather Ridge was much better. Yes the buildings are a little older than Archstone but you can't beat the service Heather Ridge provides plus, they are always maintaining and updating. Trust me, its worth it to live at Heather Ridge. I only stayed at Archstone for a year before I got the hell out of there. Education cost. Choose Heather Ridge... you will keep more money in your pocket and have less of a headache in the end.

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                                            10ASHUS1

                                            Resident 2011

                                            7/26/2011

                                            Everything I need

                                            Close to all major highways. Close to shopping. There is a town center right next door. Alot of place to eat and close to the Bowie Baysox stadium. You can see their fireworks from the parking lot. I love it here. They don't tow cars like other complexs and theres no riff raff hanging out. I will be renewing.

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                                              michi2576

                                              Resident 2007

                                              8/3/2007

                                              Great place so far!

                                              I moved into Heather Ridge after having a horrible time dealing with Archtone Bowie Town Center. The staff was efficient and very friendly. They always followed up with their promises regarding paperwork and phone calls. They really went the extra mile to accomodate me! The apartments are not as modern as others, but they are decent, clean and the community overall is nice. The neighbors seem stable and courteous, too. Being a single woman, I feel safe in the community and I enjoy coming home each day. If you can afford the rent, I would most definately suggest Heather Ridge.

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                                                anonymous

                                                Resident 2006 - 2007

                                                4/24/2007

                                                Nice place to live

                                                We have lived here for about 8 months. Heather Ridge has been great so far! We love how close it is to the town center and the management team is very helpful. We had a leaky pipe damage our wall and they had maintenance there that night to stop it, by the next evening the wall was completely repaired. It's a very pleasant place to live, and relatively quiet. The walls can be a bit thin at times however.

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                                                  anonymous

                                                  Resident 2007

                                                  2/14/2007

                                                  As a relatively new resident of Heather Ridge, I must say that so far all of my experiences have been great. I looked at apartments in a twenty mile radius of Bowie before narrowing down to this town. The other apartment complexes are charging far more and the only explanation they gave was that they are newer. My apartment is extrememly quiet, I rarely hear anyone above me and have never heard my neighbors. The appliances are new and work well. <br><br>There are numerous police officers who live in the complex and bring their cars home so the parking area often has at least five police cars in it. A 'deal' was being offered by a competing apartment building in Bowie, but it was for an eight month lease. When I questioned them further, it turns out the deal was in effect because they will be able to charge more for a summer rental and increase the rent significantly. The office staff was very helpful here compared to most other places.<br><br>All in all, I am extrememly happy with my decision. This is an easy commute to DC, Baltimore, or Annapolis, conveniant… See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Birch (736 SF)

                                                    1 Bed, 1 Bath | 736 sq. ft.

                                                    $1,871 - $9,032

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Birch with Den (836 SF)

                                                    1 Bed, 1 Bath | 836 sq. ft.

                                                    $2,169 - $6,540

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Spruce (983 SF)

                                                    2 Beds, 2 Baths | 983 sq. ft.

                                                    $2,509 - $7,686

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.5

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    4.6

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    22

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    5.41 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 1
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                                                    • Dogs Allowed
                                                      Restrictions: Restricted breeds include: Put Bull Terrier, Staffordshire Terrier, Presa Canario, Rottweiler, Akita, Doberman Pinscher, Alaskan Malamute, Chow and Wolf-Hybrid.. Pet Limit: 1
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Bay Window
                                                    • Car Wash Location on Site
                                                    • Clubhouse
                                                    • Convenient to Shopping, Dining and Groceries
                                                    • Fitness Center
                                                    • Grills and Picnic Areas
                                                    • Kitchen and Bathroom Upgrades
                                                    • On-Site Maintenance
                                                    • Pets Allowed
                                                    • Playground
                                                    • Pool
                                                    • Private Balcony
                                                    • Spacious Closets
                                                    • Wall to Wall Carpet
                                                    • Woodburning Fireplace
                                                    • customer service
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                                                    Leasing

                                                    Surrounded by natural beauty, Avana Heather Ridge is a welcome respite to call home. Our current offerings include one-, two-, and three-bedroom apartment homes complete with upgraded kitchens and bathrooms. We have a floor plan fitting your lifestyle. Enjoy our amenities including a resort-style swimming pool, racquetball court, fitness center, and more.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3423

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 03/23/2022
                                                    Q: do any apartments have a garage?
                                                    Anonymous
                                                    Asked on: 03/23/2022
                                                    Q: do any apartments have a garage?

                                                    Frequently Asked

                                                    Based on 316 number of votes by renters, Avana Heather Ridge is currently rated 4.4 out of 5 stars.
                                                    Avana Heather Ridge is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Avana Heather Ridge is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Avana Heather Ridge is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Avana Heather Ridge is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Avana Heather Ridge is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Avana Heather Ridge is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 5.41 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Pet Limit: 1
                                                    Dogs Allowed
                                                    Restrictions: Restricted breeds include: Put Bull Terrier, Staffordshire Terrier, Presa Canario, Rottweiler, Akita, Doberman Pinscher, Alaskan Malamute, Chow and Wolf-Hybrid.
                                                    Pet Limit: 1
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    June 2024

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                                                    Beds

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                                                    Baths

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                                                    Avana Heather Ridge is a 736 - 1,107 sq. ft. apartment in Bowie in zip code 20716. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,871 - $11,257. Nearby cities include Mitchellville, Crofton, Gambrills, Lanham, and Largo.

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