Review History for Verified Resident 709979

Avana Heather Ridge


Updated Review

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Resident 709979

Verified Resident 2019 - 2021

4/15/2021

The location is great but there is no security systems anywhere. During our few years here there has been repeated car vandalism/ theft of tires. No action has been taken or communicated to the residence other than the occasional drive through police cars. No cameras have been installed. For the price of the rent security should be a part of the package to future residence. Do your research before signing leases. No buses that are really working and closes metro is 10-15 minutes away. Not an ideal spot to live if you depend on public transportation.
    Manager

    7/22/2021

    Avana Heather Ridge
    Thank you for taking the time to share your experiences. We try hard to provide customers with the best support possible and apologize that this wasn't your experience. Do you mind reaching out to us directly at Avanaheatherridge@greystar.com?
    1 Previous Review

    Previous Review

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    Resident 709979

    Verified Resident 2019 - 2020

    7/14/2020

    Only have lived in the complex for less than a year and we have nothing but praise to the office staff and maintenance crew. We have had few issues with the apartment or the buildings making it a very safe and pleasant place to live.
      Manager

      7/15/2020

      Avana Heather Ridge
      Wow - Thank you so much for your generous review and kind words about our staff. Our entire team works really hard to deliver impeccable service to all of our current and prospective residents, so it means a lot knowing that we've been able to meet your needs! If you need anything at all, please do not hesitate to stop by our management office.

      Review 68 out of 268

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