What are noise levels like at Penn Southern Apartments?

The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Penn Southern Apartments?

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Penn Southern Apartments?

The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 5/5 stars, which is considered being extremely effective on average.

Who manages Penn Southern Apartments?

Southern Management Companies LLC

What is the pet policy at Penn Southern Apartments?

Cats Allowed Rent: $50 Pet Limit: 2 Comments: Cats Dogs Allowed Rent: $50 Pet Limit: 1 Comments: Dogs

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 3 Beds, 1.5 Baths

What is the move-in special?

Tour Our Communities Virtually and Apply online for Free with Promo Code: FREEAPP Touchless In-Person Tours Also Available By Appointment Only. Call For Details.

Ratings & Prices for Penn Southern Apartments, Capitol Heights, MD

Renter Ratings

Noise	N/A
Grounds	5
Safety	5
Office Staff	5
Maintenance	5
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (102 Reviews)

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Mruniverse84 • Resident • 2020

10/28/2020

I lived here going on 1year and i have not had any problems. Its quite and the management team is extremely nice Ms.Bobby and Ms.Tarah are very professional and works with you if you have any problems or issues. The property is very clean and apartment… See More

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Resident • 2019

03/02/2019

So I moved in and discover I have mice! The water smells from time to time. I can't get no sleep because of the mice in the wall. I called them to tell them about the mice but no one came out! When you move to… See More

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Penn Southern Apartments Manager

03/05/2019

Hello, We certainly understand your frustration. Please give our community relations team a call at 703-902-2000. You can also write them at [email protected] We'd love to discuss this further and find a resolution for you.

Resident • 2016 - 2017

09/05/2017

They have mice, i moved into this apt in may and the bird continue to have excessive poop wit resolution on keeping clean. They continue to have weed smells in the building, my car has been broken into 3 times in 1 month with relief from… See More

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Penn Southern Apartments Manager

09/28/2017

Thank you for your review regarding the Penn Southern Apartment Homes. Management welcomes all feedback from our current and future residents. It appears that you are experiencing a few different concerns. We would like to address them with you directly in order to gather all of the necessary information in order to work towards a mutually beneficial resolve. Please contact our Community Relations Department at (800) 900-9439 or by email: [email protected] to discuss these concerns and any further questions you may have. Best regards, Alicia

JMosley4915 • Resident • 2017

08/27/2017

This is a great place to live! I love that they stay on top of cars that shouldn't be parked on the premises. They also have the PG police monitoring the grounds - this adds an extra layer of security. The maintenance team is great! I… See More

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Penn Southern Apartments Manager

08/28/2017

Thank you for sharing your experience at Penn Southern Apartments. We strive to ensure that our residents have a wonderful experience at our community and we are glad to know that our efforts are working. It means a great deal that you took the time to share some of the things that we are doing right. We will continue to do our best to exceed your expectations. Best Regards, Danielle

MrPaul29 • Resident • 2016 - 2017

06/14/2017

Great place too stay I really love Penn southern management crew MS. Bobbi MS Tara MR MARK and also the new rookie Ms. Tyler they are great with customer services very attentive understanding and most of all want all tenants comfortable I respect and love Penn… See More

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Penn Southern Apartments Manager

06/21/2017

Thank you for sharing your experience at Penn Southern. We strive to ensure that our residents have a wonderful experience at our community and we are glad to know that our efforts are working. It means a great deal that you took the time to share some of the things that we are doing right. We will continue to do our best to exceed your expectations. Best Regards, Danielle

renter110007 • Resident • 2016 - 2017

05/07/2017

the staff here is extremely professional. penn southern is the best apt complex ive ever lived in. i live in building 4159. no problems with rodents. its a safe place to live. maintenance is usually prompt . micahel and marc work well at the front desk.… See More

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Penn Southern Apartments Manager

05/10/2017

[email protected] • Resident • 2016 - 2017

03/29/2017

The staff is very professional and kind. The community has no problems. Neighbors are friendly when I see them at the mailbox. The staff works with personal situations. See More

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Penn Southern Apartments Manager

03/29/2017

Pops1 • Resident • 2017

03/13/2017

I moved to Penn Southern in February 2017, I would like to thank the leasing Michael, Marc and Ms. Bobbie and maintenance team - Kabba for a great experience. The entire team has been very helpful and they also receive my packages for me as well.… See More

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Penn Southern Apartments Manager

03/13/2017

Thunter0510 • Resident • 2016 - 2017

02/28/2017

Would like to thank Michael and Mark for always being great communicators and always being tenative to my housing needs. They go above and beyond whenever I have a request or concern. I recommend this leasing agents and resident services guys to be recognized for outstanding… See More

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Penn Southern Apartments Manager

02/22/2017

kimberlythomas 257830 • vrp • 2017

02/23/2017

I am loving my new spacious apartment with the help of Michael and Marc. They were very helpful with the process and answering all the questions i had. I would definitely recommend Penn Southern Apartments friends/co-workers. The service that maintenance provided was very prompt

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Penn Southern Apartments Manager

02/24/2017

Resident • 2016

07/21/2016

So I get a knock on my door at 8:15pm (after work hours). When I opened the door it was our rude, nasty, unprofessional disrespectful property manager -------- along with an after hour police officer stating that that we had a outstanding late fee balance for… See More

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Penn Southern Apartments Manager

12/04/2015

Thank you for your review of Penn Southern Apartments. Please contact the Resident Services Center at your earliest convenience to give us an opportunity to address your concerns. You may contact the community at (301) 735 - 3535 or [email protected] You are also welcome to contact Southern Management's Community Relations Department at [email protected] if you are not satisfied with the manner in which your concerns were handled.

Blanco28 • Resident • 2016

07/03/2016

Don't move here these people are money hungry the property manager name ---- is a complete disrespectful person she don't care about the residents at all she has a very smart mouth until you get her in person she's a punk ---- will send you so… See More

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Penn Southern Apartments Manager

07/29/2016

I have thoroughly read your review. I appreciate the detail you offered. Please know that we value you as a resident and I apologize for any misunderstanding regarding late payments. Please contact our Resident Services Center so that we can have the payment policy delivered to your home. It is my goal to have you feel you are getting the best customer service from the entire team at Penn Southern Apartments Homes. Best Regards, Alicia

Sarahj2520 • Resident • 2016

05/26/2016

My name is Sarah and Penn southern is a great place to live I been living here for 4 months but the staff are so welcoming if feels like I been here for years. The premises are nice and clean and the neighbors are very nice.… See More

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Resident • 2011 - 2016

04/07/2016

Penn Southern is by far the worst place I've ever lived. The rent is too high for these rinky dinky thin walled apartments with no upgraded appliances. The water is cut off at least once every week and sometimes without notice. The only good thing about… See More

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Penn Southern Apartments Manager

06/08/2016

Thank you for your review. Please know that we value you as a resident and I apologize for any negative experience you may have had. We definitely want to ensure that you are always comfortable so please continue to let us know what we could do to improve! Best Regards, Alicia

Resident • 2016

01/19/2016

Well I live on the property and my home got broken into the rental office wont fix my door I would not recommend this apartment complex to anyone. Its ----ed they don't want to fix my door but want that rent money ---- this complex im… See More

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Resident • 2011 - 2015

12/15/2015

I have lived at Penn Southern Apartments going on 5 yrs now. And I must say yes I had a few issues but what apartment complex don't. I really love the Staff that are currently working in the Office right now (Mark,Tara,Chris and Bobbi) Very very… See More

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Resident • 1990 - 2015

12/14/2015

I would NOT move here!! I've been a resident of this community for X amount of time and my move in process was rough but was given a chance, given unfortunate circumstances (Second Chance Program). Not sure if that was good or bad because even after… See More

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Penn Southern Apartments Manager

12/15/2015

Thank you for your review of Penn Southern Apartments. Please contact the Resident Services Center at your earliest convenience to give us an opportunity to address your concerns. You may contact the community at 301-735-3535 or [email protected] You are also welcome to contact Southern Management's Community Relations Department at [email protected] if you are not satisfied with the manner in which your concerns were handled. Thank you, Karen

kmorris0726 124516 • vrp • 2015

08/19/2015

I wrote a good review about this complex within the first month of moving it back in jan 2015. I still like the apt it was a good start because my rental history wasn't great. However the management sucks very badly. The property manager is always… See More

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Penn Southern Apartments Manager

10/12/2015

Thank you for your review and sharing your experience. We are very sorry to hear that your experience was less than pleasant and that there were circumstances that required some of your deposit to be forfeited. We hope your next rental experience is a better one. Regard, Jessica @ Community Relations

Resident • 2015

08/17/2015

The apartments can be better. Management is horrible. They change your locks to your apartment when your late on your rent. They also lie and have someone go into your apartment to see if you still live here when your late on your rent but they… See More

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Verified Resident 164561 • vrp • 2015

07/07/2015

The staff is very friendly and helpful. Moving in was a breezy process and the things that needed fixing in the apartment was fixed immediately as I needed them to be. The neighborhood is quiet at night. There is no need to rush home for parking… See More

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Penn Southern Apartments Manager

10/12/2015

Thank you so much for writing a review, we genuinely appreciate all feedback. Clearly the move-in process went well and we hope that you are continuing to enjoy your new home. Thanks again! Sincerely, Jessica @ Community Relations

Resident • 2015

06/29/2015

I have been a resident for 2 months, when I moved in I was given a checklist to walk through the apt and make sure everything was in order, I found several issues that have not been fixed as of yet. The carpet was suppose to… See More

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Penn Southern Apartments Manager

10/12/2015

We thank you for taking the time to write a review. We are sorry to hear that you have had some maintenance repair concerns. We hope that you will afford us the opportunity to address these concerns. Please contact the Community Relations Department at (703) 902-2000, should there be any outstanding concerns. Regards Jessica @ Community Relations

Verified Resident 161084 • vrp • 2015

06/20/2015

No more complaining, I reccomend anyone that is looking to rent a convienent, nicely upgraded apartment, to look to penn southern apartments. Awesome community, local ,great pool, and a great place to raise s family. For any and everyone! See More

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Penn Southern Apartments Manager

06/26/2015

Thank you for your review regarding the Penn Southern Apartment Homes. Management welcomes all feedback from our current and future residents. We are pleased to hear that you are experiencing what we refer to as the "Southern Difference". Best Regards, Alicia

Verified Resident 156238 • vrp • 2014 - 2015

05/29/2015

The community in which i live is very well maintained the maintenance crew are very helpful and courteous. The office staff are very friendly and open to any suggestions that the residents may have.We are well informed of any changes or construction that may take place… See More

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Penn Southern Apartments Manager

06/26/2015

Thank you for posting the review. We are thrilled to know that your experience has been great and that we are meeting and hopefully exceeding your expectations. We truly appreciate your recommendation and please do not hesitate to let us know what we could do to improve. Best Regards, Alicia

Verified Resident 103211 • vrp • 2014 - 2015

05/13/2015

After being a resident of Penn Southern apartments for almost a year now, i can honsetly say that i 'm more than satisfied with my living experience. maintenance is very on point and helpful and the rental office personel are direct no nonsense and to the… See More

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Penn Southern Apartments Manager

11/19/2014

Resident • 2003 - 2015

05/09/2015

For as much as the rent increases every year, they should've at least upgraded our laundry rooms by now. At least residents would feel somewhat justified in the amount we pay. Ridiculous.

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•

Updated Review

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Manager

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,170
SQ. FT.
480
Available
Avail.
N/A
Model
Studio

Contact Property

1 Bedrooms, 1 Bathroom

Price
Price
$1,245
SQ. FT.
512
Available
Avail.
N/A
Model
1 Bed 1 Bath

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,494
SQ. FT.
756
Available
Avail.
1 Units
Model
2 Bed 1 Bath

View Floor Plan

3 Bedrooms, 1.5 Bathrooms

Price
Price
$1,752
SQ. FT.
1,152
Available
Avail.
N/A
Model
3 Bed 1.5 Bath

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Penn Southern Apartments

Floor Plans

MOVE-IN SPECIALS

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsA

Review CountF

Manager's Review EngagementF

Manager's Review Reply TimeF

Ratings & Reviews (102 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Penn Southern Apartments Manager

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Penn Southern Apartments Manager

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Penn Southern Apartments Manager

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Penn Southern Apartments Manager

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Penn Southern Apartments Manager

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Penn Southern Apartments Manager

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Penn Southern Apartments Manager

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Penn Southern Apartments Manager

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Penn Southern Apartments Manager

Noise

Community epIQ Grade

Renter Ratings

Review Count

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Manager's Review Reply Time