These people actually tried to kill me and my children. I have been contacting them since July about a leak in my apartment but because no one came to address the leak eventually it turned into mold. Management is a joke. They do not care about their residents. All they care about is you paying your rent on time. I expressed to Luz (a manager) that my children and i started to feel sick, showed her pictures of the black spots that started to appear through the wall and still no one came to check it out after she promised that someone would. I so happened to walk in The rental office while Kim (leasing consultant) was conversing with the property manager and the maintenance supervisor and she told them that they needed to take care of the leak in my apartment. The maintenance supervisor responded what leak? The rental office property manager and the maintenance supervisor. Neither one of them acknowledge me or tried to see what the problem as. I came home on last evening and they had come in the apartment and painted over the mold.
Cheverly Station Apartments Manager10/17/2019
We are sorry to hear that you are not completely satisfied with your experience at Cheverly Station Apartments. We take our residents' concerns very seriously and want to assure that yours is being acknowledged. We were unable to locate your information in our records. Please contact us directly at [email protected] so we can assist you with your concerns. Thank you and we look forward to hearing from you!