Review History for Verified Resident 643717

Cheverly Station Apartments


Updated Review

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Resident 643717

Verified Resident ā€¢ 2019 - 2023

1/19/2023

I have enjoyed being here, the community and my neighbors are great l, the office staff are always so kind and friendly, alwasy there to help when needed, maintenance are polite and helpful, my kids have a great time being outside around here.
    Manager

    1/19/2023

    Cheverly Station Apartments
    Weā€™re so pleased to hear you are enjoying your living experience at Cheverly Station! Itā€™s good to know you've had a positive experience with our office and maintenance services! Please do not hesitate to let us know if there's anything we can do to further assist you. Thanks!
    4 Previous Reviews

    Previous Review

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    Resident 643717

    Verified Resident ā€¢ 2019 - 2022

    5/19/2022

    I have lived here for 3 years and it's nice to call mine, I have three young children and they enjoy it as well, the office staff are always around to answer calls, and help when needed, thanks for the opportunity
      Manager

      5/19/2022

      Cheverly Station Apartments
      We're so thrilled to have you as part of the Cheverly Station family 3 years and running! We're so happy to hear you and your family are enjoying your residency. It's important to us that our residents feel truly at home. We greatly appreciate your kind words and we look forward to many more great experiences!

      Previous Review

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      Resident 643717

      Verified Resident ā€¢ 2019 - 2021

      8/3/2021

      I enjoy being here but it's hard to get things fixed in here, you wait days for someone to come by and then when you call the office the way they speak to you makes you feel like your doing something wrong by calling and trying to see what's going on
        Manager

        8/4/2021

        Cheverly Station Apartments
        Weā€™re sorry to hear of the issues you encountered in trying to reach us and hope you will accept our sincerest apologies. We try our best to be prompt and available for assistance and we certainly handle all resident concerns with urgency and high importance. However, we regret we missed that mark and would like to make things right. Letā€™s discuss your concerns and address this ASAP because we value your residency. Our Resident Help Team is ready to assist, fill out the contact form by using the following link http://bit.ly/2ZKI80w. Once we receive your contact form someone from our team will reach out to you directly. Thank you and we look forward to hearing from you!

        Previous Review

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        Resident 643717

        Verified Resident ā€¢ 2019 - 2021

        1/5/2021

        I love living in my apartment, I just wish my things would get fixed then they say they are, I've been waiting for almost a year now for a new washer and dryer combo set, I shouldn't have to pay to wash my things when my apartment comes with one
          Manager

          1/6/2021

          Cheverly Station Apartments
          Thank you for providing your feedback about your experience at Cheverly station! We value your input and would love the opportunity to address your concerns regarding your washer and dryer as soon as possible! Please reach out to us by using the following link http://bit.ly/2ZKI80w and completing the contact form. Your experience is important to us and we want it to be a good one!

          Previous Review

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          Resident 643717

          Verified Resident ā€¢ 2019 - 2020

          5/14/2020

          Me and my young children like living here but things could be better, nothing is ever taken care of right away we have to constantly call the office to figure out what's going on with things that need to be repaired
            Manager

            11/23/2020

            Cheverly Station Apartments
            We value your rating though we would definitely like the chance to improve your perspective. We would love the opportunity to speak with you but first we will need your contact information. Please using the following link http://bit.ly/2ZKI80w to have someone from our team contact you! Thank you, Cheverly Station Team

            Review 53 out of 283

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            Cheverly Station Apartments

            March 2024

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