Review History for relo8888

The Fields of Bethesda


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relo8888

prospectiveVisited 2013

8/23/2013

I never even had the opportunity to move in to the Fields of Bethesda. This is absolutely the MOST unprofessional leasing and property management staff I have ever encountered. I should have known this judging from the line of people (tenants) that were waiting outside the leasing office before it even opened, one issue after another. I turned in the mountain of paperwork they requested and they did not do their part at all, faxes were never sent to my employer, bank, or any other of the 3rd party verification list they require. They would tell me they were sent, but when I would follow up, I would find that they never were. I can't really comment on too much of anything else, the grounds were ok, in my opinion not as nice as a place that boasts of how wonderful they are should be keeping them. The apartment was decent,dated, cheap fixtures, the one they showed me anyway. Parking looked like it could be a real issue. I will say the location is awesome, but that is the ONLY selling feature to this property. In my opinion, I dodged a bullet here!!
    Manager

    8/29/2013

    The Fields of Bethesda
    I deeply apologize for the encounter you had with our office. We welcome your feedback about our community, as it is very important to the development of our team here. Due to our community offering reasonable rents, we are required to obtain specific information from applicants. There are times where it may take longer to process applications for residency; however, we do our best to make sure we receive documents and approval within five business days. We hope you will visit us again and consider making our community your new home. Please feel free to contact me at thefieldsofbethesda.pm@kettler.com, as I would like to speak to you more about your experience and address any other concerns you may have. -Karell

    Review 27 out of 67

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    The Fields of Bethesda

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