Ratings & Prices for Hendersen-Webb Apartments, Cockeysville, MD

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2.8
Safety	2.5
Office Staff	2.3
Maintenance	2.3
Neighborhood	3.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	6

Manager's Review Engagement

Percentage of reviews responded to	16.67%

Manager's Review Reply Time

Average time to respond to reviews	114.17 days

Ratings & Reviews (222 Reviews)

No reviews match your search.

Resident • 2019 - 2021

01/06/2021

DO NOT SIGN A LEASE WITH THESE PEOPLE. It has been a nightmare living here. It’s cheap for a reason. Horrible resident services. Horrible building and tenants. There was a CAT living in our hallway. It reeks of garbage and weed. I tried to terminate the… See More

Useful 0

Thanks for voting!

Report

Angela_D116 • Resident • 2019 - 2020

11/03/2020

I have lived here for 2 years and it's pretty cool. I feel safe and my neighbors are very friendly. Our security door slams loudly but once it's shut .....it's shut. Can't win them all! Great community!

Useful 0

Thanks for voting!

Report

Mimi_P266 • Resident • 2020

09/27/2020

I hate it here. I've called to complain about the noise above me for 3 months and NOTHING has been done. I've been told to just call the police when instead, as a complex they should take care of it on their own. I've called to… See More

Useful 0

Thanks for voting!

Report

hannaht7155 • Resident • 2018 - 2020

09/02/2020

This place is a joke. Here I am again waiting over 2 hours for maintenance to come fix my air conditioner leak and replace the moldy drop ceiling tile. This happened about a month ago as well and it took me calling about 6 times to… See More

Useful 0

Thanks for voting!

Report

anonymous • vrp • 2009 - 2020

07/21/2020

Hendersen Webb is absolutely disgusting!!! They have gotten worse over the years! I lived in Hendersen Webb for a little over 10 years. The past few years we had constant issues with our apartment. Infestation with bees, ants, roaches (from new people moving in). We had… See More

Useful 0

Thanks for voting!

Report

Resident • 2017 - 2020

02/03/2020

I live in Shade Tree Place in Catonsville and I absolutely love my apartment home it has been so peaceful and quiet since I moved into the neighborhood, my apartment is so spacious and anytime I have a maintenance concern I never have any issues with… See More

Useful 1

Thanks for voting!

Report

Hendersen-Webb Apartments Manager

06/17/2020

Thank you for taking the time to let us know how we did. Have a wonderful day.

Resident • 2019 - 2020

01/13/2020

I moved into this community last year and other than a few initial problems with the apartment I have enjoyed it. There is plenty of parking outside my building which is an issue I had with my old apartment.

Useful 0

Thanks for voting!

Report

Hendersen-Webb Apartments Manager

06/17/2020

Thank you for taking the time to let us know how we did. Have a wonderful day.

Terrileigh_C • Resident • 2019

11/12/2019

Well, I pray for this community the office seems nice and a lady by the name Mrs. Mary seems helpful it's neat and clean maitance is helpful and most have always been very nice. It hasn't always been good with some people but that's there fault… See More

Useful 0

Thanks for voting!

Report

Hendersen-Webb Apartments Manager

06/17/2020

We are sorry to hear this. Please email these concerns and your contact information to [email protected] at your earliest convenience. Thank you, Chris

Not happy at all hate • Resident • 2018 - 2019

10/20/2019

Absolutely NO preventative measures for pest control what so ever. I am dealing with mice. Something I have NEVER had anywhere else. When I called about it all they said was that they would bring me snap traps. Not helpful at all. I thought it was… See More

Useful 0

Thanks for voting!

Report

Briean_S • Resident • 2018 - 2019

09/30/2019

let's talk about this apartment! the first day we walked into our apartment it was a toilet in our living room. holes in the walls and rusty closets blinds. fast forward to the january 2019 my neighbor moved out and roaches started to appear everywhere. it's… See More

Useful 0

Thanks for voting!

Report

Andrew_F952 • Resident • 2019

09/24/2019

Absolute liars. Thursday maintenance shows up at my door asking for a key because theirs doesn't work. That night when I got home my door was unlocked. I know I locked it. Maintenance entered my apartment and left no note and the door unlocked. The following… See More

Useful 0

Thanks for voting!

Report

Jelizabeth • Resident • 2019

08/26/2019

Moved into Wellington gate only 1 month ago. There were holes in the apartment floors that I asked to be patched up before moving in and nothing was done at all. We have found mouse droppings in numerous spots along the perimeter of the apartment. The… See More

Useful 0

Thanks for voting!

Report

Resident • 2019

08/12/2019

just moved into these apartment and have not had any problems. It is very convenient for me to get to school. The apartment may not be the largest but the rent is reasonable and that is important to me being a full time student.

Useful 0

Thanks for voting!

Report

Resident • 2017 - 2019

08/12/2019

I love my apartment at Spring Valley. It is very spacious and the kitchen is huge. I wish there was a washer and dryer in my apartment but it's not too much trouble going downstairs to the laundry room.

Useful 0

Thanks for voting!

Report

Resident • 2014 - 2019

08/06/2019

I have enjoyed my stay at Woodstream so far. It is a very spacious apartment for the price. I have had a few maintenance issues recently but they have now been resolved. I contemplated moving to an apartment with a pool, gym, etc. but why pay… See More

Useful 0

Thanks for voting!

Report

Resident • 1998 - 2019

07/31/2019

I have lived at Wellington Gate Apts for 20 years. I haven't had any problems during my stay here with the development or the staff. They are very friendly and professional. There's never a problem with maintenance attending if a problem arises. Plus the complex is… See More

Useful 0

Thanks for voting!

Report

Resident • 2019

07/30/2019

I transferred to one of the newly renovated apartments a couple months ago and love my apartment. I like the open feel of the apartment and can keep an eye on my children while in kitchen. Much more modern than my previous apartment.

Useful 0

Thanks for voting!

Report

Resident • 2018 - 2019

07/30/2019

Today I met with Ms Teresa, and she was absolutely wonderful. She answered any questions that myself and daughter had. Ms Teresa displays a great deal of joy working with the community. Ms Teresa you ROCK!!

Useful 0

Thanks for voting!

Report

Resident • 2015 - 2019

06/29/2019

The maintenance department sucks you call him with a regular maintenance request they never come if you call him with an emergency maintenance request they take like 3 days when they're supposed to come immediately it's a goddamn joke not to mention the mice and some… See More

Useful 0

Thanks for voting!

Report

Resident • 2018 - 2019

05/21/2019

Absolutely the worse community I have ever lived in! I would not live here if the rent was free. Do yourself a favor and steer clear of Hendersen-Webb! The company is unprofessional, maintenance is lazy, and management is not responsive. In addition, the quality of the… See More

Useful 1

Thanks for voting!

Report

Resident • 2018 - 2019

05/21/2019

My experience was terrible! Dealing with customer service alone will give you a headache. Maintenance is slow and most of the time don't fix the problem. When I first moved in I called maintenance about 6 problems within the first couple of weeks and only 2… See More

Useful 1

Thanks for voting!

Report

Resident • 2018 - 2019

05/01/2019

They ask for two months of extra rent if I vacate the apartment on completion of lease agreement.This is only because I asked to not renew the lease agreement and was late by 8 days in doing so.Its still 2.5 months to go for current lease… See More

Useful 1

Thanks for voting!

Report

Peace_J • Resident • 2019

05/01/2019

Well let's talk about a few things.. I believe it's time for all to come together. Now if it's not the court fees added to your account even after rent has been paid . The personal in the main off speak down to customers as if… See More

Useful 0

Thanks for voting!

Report

Resident • 2014 - 2019

04/13/2019

I am extremely upset at the fact that you're directing staff feels like they can have as many people live with them as they want. Why? Because they work for you? I'm sure that if this information got out, it would cause issues for your company.… See More

Useful 1

Thanks for voting!

Report

Resident • 2019

04/05/2019

Do not rent apartment from this property management, their service is so poor, they will not attend to any issue you are facing in the apartment on time, all their staff are so rude. they do not care about any challenges you are facing they only… See More

Useful 1

Thanks for voting!

Report

•

Updated Review

Useful

Thanks for voting!

Report

Manager

Features & Amenities

Laundry

Laundry On-Site
Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

Dogs Allowed
Deposit: Required
Rent: Required
Weight Limit: 25lbs
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$948
SQ. FT.
N/A
Available
Avail.
N/A
Model
Studio

Studio, 2 Bathrooms

Price
Price
$1,191
SQ. FT.
N/A
Available
Avail.
N/A
Model
Studio

1 Bedrooms, 1 Bathroom

Price
Price
$899
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

2 Bedrooms, 1 Bathroom

Price
Price
$1,047
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,469
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

2 Bedrooms, 2 Bathrooms

Price
Price
$1,382
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

3 Bedrooms, 2 Bathrooms

Price
Price
$1,548
SQ. FT.
N/A
Available
Avail.
N/A
Model
3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

With over 45 communities located throughout the Baltimore Metropolitan area, including Cockeysville, Timonium, Sparks, Essex, Dundalk, Catonsville, Columbia, Glen Burnie, and Loch Raven, Maryland, we have the apartment for you! We offer an excellent value plus a variety of styles and floor plans. Our communities are conveniently located with access to shopping, schools and major highways. We are very proud of the fact that most of our residents come to us through referrals from family, friends, and co-workers. Our service is second to none! If you are looking for value, convenience, and outstanding service, we have the apartment and neighborhood for you!

Questions & Answers

There are no questions yet for this property!

Be the first to ask.

· Just Now

Frequently Asked

What are noise levels like at Hendersen-Webb Apartments?
The community is rated 2.2/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Hendersen-Webb Apartments?
The community is rated 2.8/5 stars, signifying moderate satisfaction on average.

How safe is Hendersen-Webb Apartments?
The community is rated 2.5/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.3/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.3/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 16.67% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 114.17 days to their community reviews in the past year.

What is the pet policy at Hendersen-Webb Apartments?
Dogs Allowed
Deposit: Required
Rent: Required
Weight Limit: 25lbs
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
Studio, 1 Bath and Studio, 2 Baths and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Hendersen-Webb Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsC

Review CountB

Manager's Review EngagementF

Manager's Review Reply TimeC

Ratings & Reviews (222 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Hendersen-Webb Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Hendersen-Webb Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Hendersen-Webb Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time