Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.5 days |
Contact Property
Camden College Park
9600 Milestone Wy
College Park, MD 20740
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.5 days |
We LOVE to hear that you have had such a wonderful experience with our team. We love all of our drivers and the work that you do to deliver our resident's packages. We know that you work hard and with a positive attitude and that makes our end easier and more delightful! We will continue to work diligently to provide a wonderful experience in the future. We are also glad to hear that our residents speak so highly of us to you. We work hard to make our resident's apartments feel like a home. We encourage our residents to reach out to us by phone or email if they ever have any issues so that we can address and resolve them in a timely manner.
Your comments really brightened our day!! We truly appreciate you sharing your positive feedback and we would love for you to make Camden College Park your home in the future!
We are so glad to hear of your great experience! If you need anything, please don't hesitate to reach out at 301-441-4775. Thank you for choosing Camden College Park!
Thank you for the great feedback, we are glad to hear that you appreciate our team's efforts. We will continue to strive to make our community a great place to live!
Hello, Thank you for your feedback, we are sorry we are unable to find your name in our resident database. Please give us a call at 301-441-4755 so we can assist you as soon as possible. Thank you.
Thank you for your feedback. We are sorry that your experience had not met your expectations. We would welcome the opportunity to discuss your concerns. Please call the office to schedule an appointment that is convenient for you. Our office number is 301-441-4755.
Hi James, Thank you so much for the positive feedback. We are thrilled you're happy with us and we appreciate your residency!
Hi Krista, We apologize that you have not been 100% satisfied. We do see that your service request has since been completed. If there is anything else we can help with, please give us a call at 301-441-4755 or email us at [email protected] so we can better assist you as soon as possible. Thank you for being a Camden resident!
Hello, Thank you for taking the time to share your experiences as a resident. We are thrilled to know that Camden College Park has provided a positive living experience for you, and that you have chosen to remain as a part of the community. Please let us know if there is anything we can do to improve your experience as a resident! Sincerely, Syrena (Leasing Consultant)
Good Afternoon Cstone22, Thank you for taking the time to share your feedback. We strive on delivering excellent service with every encounter and is sorry to hear we dropped the ball with you. We would love an opportunity to turn things around for you. Please know that all policies seeks to improve the lives of our residents and are communicated in an effective manner. If you need clarification on any policy please let us know, we are here to help. As a resident, all registered car are permitted to park in our garage. Please visit our office so as to obtain a parking permit. Please do not hesitate to reach out to us directly. Sincerely, Camden College Park
Thank you for sharing your feedback, we are thrilled that you enjoy calling Camden College Park home. We appreciate knowing that staff has met your expectations and feel like family. We look forward to you continuing to call us home! If you need anything please do not hesitate to contact us. Jasmine Frost(Assistant Property Manager)
Thank you for taking the time to provide feedback regarding your stay. We understand the package system is not ideal for all residents, but want to ensure residents retrieve packages outside of leasing office hours. We work hard to provide a great apartment home and living experience, we sincerely apologize we did not meet that expectation during your stay. If there is anything you'd like to discuss further please contact our office directly at 301-441-4755. Sincerely, Camden College Park
Good Afternoon Shaleke, Thank you for taking the time to share your feedback. We pride ourselves in giving our residents top notch service and are happy to hear you're enjoying the convenience of our community. We also look forward to having you call Camden College Park home for many years to come. Please know we are always here to help should you need anything. Thank you, Jasmine Frost Assistant Property Manager
Good Afternoon, Thank you for taking the time to share your feedback. We truly strive on delivering the best service to our residents and value every feedback so as to continuously strive to improve the lives of our residents. We do offer extended guest passes. Please contact us at the leasing office or our 24/7 contact center and we will be happy to assist with accommodating your guests. Please know that we take great pride in ensuring that our residents is happy living at our community. Control access and security monitoring are designed in a way so as to not be in violation of our residents privacy and safety while remaining compliance with our local laws. We will continue to seek ways to improve our community with the help our residents. Please swing by the office when you have some time and I'd love to meet with you as it is with your help that we can improve. Sincerely, Michelle Bellinfante (Community Manager)
Hello Devin, Thank you for sharing your feedback. We truly appreciate knowing that we have met the mark with you and you are experiencing our brand promise. We want to ensure that you continue to experience superb service so if there is anything you need please do not hesitate to contact us. Sincerely, Camden College park.
Good Morning, Thank you for sharing your feedback. We truly appreciate knowing that you are enjoying your new home and that our services is nothing short of remarkable. We are guided by our brand promise and will continue to deliver customer service beyond your expectation. Please do not hesitate to contact us should you need anything at all. Sincerely, Camden College Park
Good Morning, Thank you for taking the time to share your feedback. Thank you for continuing to choose to call Camden College Park home. We appreciate having you as a resident. Thank you for highlighting our team and we a very pleased to learn that we are living up to your expectation. We promise nothing less so if you need anything please do not hesitate to reach out to us. Sincerely, Camden College Park
Good Morning! Thank you for taking the time to share your feedback. Thank you for choosing Camden College Park.We truly appreciate knowing that you are satisfied with our services. We want you to continue experience Camden's Living Excellence so if there is anything that you need, please do not hesitate to contact us. We are here to help. Sincerely, Camden College Park.
Good evening, We are happy to hear that experienced an ideal move-in, but are disappointed to hear that your experience was impaired by certain areas of your stay. We take all feedback seriously, and appreciate you sharing your suggestions in regards to the guest parking and move-out procedures. We hope to get the chance to improve the remainder your residency at Camden College Park, and would love to speak with you directly - please email me directly at [email protected] or call the leasing office with any questions or concerns we can help with! Sincerely, Camden College Park
Hello Jarren, Thank you for taking the time to provide your feedback. We truly pride ourselves in delivering exceptional service so that our residents experience our brand promise of Living Excellence. We are sincerely sorry that we have dropped the ball with you. Please know that we will do everything in our power to turn this around for you. We are always seeking ways to improve our services and would love to hear from you. Please email me directly at [email protected] so we can set up a time to meet and share ideas. Please help me to serve you better. Sincerely, Michelle Bellinfante (Community Manager)
Good evening, Thank you so much for your residency, and for taking the time to share your feedback. I am very sorry to hear that you are dissatisfied with your living experience at Camden College Park. I greatly value your opinion, and would love the opportunity to speak with your directly regarding some of the frustrations you experienced. Please never hesitate to email [email protected] or call the leasing office if there is any further feedback you would like to provide. I am glad that our maintenance team met the mark and we will continue to work hard to improve the community for our residents. Again, thank you for your residency and feedback. Sincerely, Camden College Park
Hello! Thank you for taking the time to share your feedback. Thank you choosing to call Camden College Park home. We are very pleased to know you are enjoying your new home, the community and the area at large. We want you to have the best experience while living with us, so please do not hesitate to contact us should you need anything at all. Sincerely Camden College Park.
Good Evening, Thank you for taking the time to share your feedback. Thank you for recognizing our staff. We truly go above and beyond for our community and are thrilled to know that you appreciate our efforts. We will continue to exceed your expectations that will allow you to always experience true Camden in every way. Thank you for being apart of our Camden Family. We appreciate you. Sincerely, Camden College Park.
Good Evening! Thank you for taking the time to provide your feedback. We are very pleased to know that you experience true Camden on your first encounter with our community. We pride ourselves in delivering exceptional service and will deliver nothing less should you decide to call Camden College Park home. We know moving can be hard and we want to help you find your perfect home. So if there is anything that we can do to make this process easy for you, please do not hesitate to contact us. We are here to help! Sincerely Michelle Bellinfante (Community Manager)
Hello there! Thank you so much for taking a moment to share your sentiment. We are very honored to know that you are enjoying your home and the community at large. Living Excellence is our brand motto and we would not have it any other way. Please know that we are always here to help, so if there is anything that you need, please reach out to us. Sincerely, Michelle Bellinfante
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We offer live video, self-guided, and team member tour options by Appointment Only. Please call 24 x 7 to schedule. Face-coverings are required when visiting our office. Camden College Park offers a balance of convenience and style with studio, one and two bedroom apartments and townhome floor plans that sit minutes away from the University of Maryland. Our apartment homes feature spacious walk-in closets, full-sized washers and dryers, garage parking, crown molding and additional premium upgrades available in select apartments. Working from home? Camden College Park has over twenty floor plans that feature built in desks or flex spaces, perfect for your new home office! Looking for a change of scenery? We've got you covered in our 24 hour conference room and community workspace with WiFi and cloud printing. Staying active is made easy with access to the 24-hour fitness center and Live Peloton classes, game lounge, resort-style pool with WiFi and sundeck, outdoor fitness stations, grass Croquet and Bocce courts and a beautifully landscaped picnic area with grilling stations. Exploring the neighborhood is easy with D.C., Silver Spring and Ft. Meade just minutes away by using I-95 and I-495. We can't wait to welcome you home at Camden College Park! Please note that all floor plan availability is subject to change. Call for details.
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Contact Property
Camden College Park
9600 Milestone Wy
College Park, MD 20740