Wynfield Park Apartments
R29274 • Resident • 2019 Not Recommended
I have had pest problems since I moved in back in April. Pest control has been out 3 times and now I have mice. found mice droppings in the bed next to my baby in the morning. Submitted a maintenance request Tuesday morning and called to speak to the property manager to arrange a meeting . I Never received a call back and no one ever came out to, at the very least, put traps down. There was a mouse in the bed with my 15 month old and the leasing office has done nothing. I am disgusted. See the pics attached of how close the droppings are to my baby. Disgusting. I have seen mice in the courtyard by the grills too. The customer service is poor and unprofessional. They have soaking tubs but the bathtub faucet is a standard size for a standard bathtub so it barely clears the back of the tub. Water just runs straight down the wall of the tub. It does not extend out enough. You cannot fit anything under it. I requested to have a new bathtub faucet mainly because I needed to fill up my baby's bathtub that sits in the tub but also to wash my hair. I have a lot of hair and being a single mom I can't always take the time needed to wash my hair when I'm showering. I was told by the previous management company to wash my hair in the kitchen sink. The current management company did finally replace the faucet with one that was a little longer but only after I put in 3 maintenance requests and emailed them pictures. I am moving when my lease is up. I am so disgusted that there was a mouse in the bed with my baby and the rental office could not be bothered to call me or come by and set traps. Completely uncaring and unprofessional. If I continue to have problems I will be putting my rent in escrow. Also, you pay monthly for valet trash to come Sunday -Thursday. At least once a week they don't come and you may or may not get a notice to let you know. Also, they tell you can put your trash out between 6 and 8pm. The trash collectors will come as early as 7:30 so some people's trash are left outside their door because the trash collectors came too early . The trash will be left outside all day until the next time they come which probably adds to the mice issues they have here. I do not recommend this place and can't wait to move.
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