Review History for anonymous

10X Living at Columbia Town Center


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anonymous

Resident 2019

6/12/2019

WARNING DO NOT LEASE FROM COLUMBIA TOWN CENTER APARTMENT (Gables). This place was a literal hell hole. Management is run by the most unethical people on the planet. All they do is the milk you for every dime you have, unaware that they're ruining the company they work for with their bad decisions. They're rude, unpleasant, disrespectful, and unprofessional. Regarding safety/security: nonexistent. They have these two flimsy gates that are broken all the time. Peoples cars are broken into due to lack of security on a daily basis, including my own daughters. FOUR TIRES were stolen off of our neighbors car. Our next-door neighbor had his rear left window smashed in and the police had to come. As you drive Through the garage you see the different victims of theft and vandalism. Not to mention, parking was $75 just to get robbed. Guest parking is very limited, and the system to let people into the garage/apartment never works. The only thing management is quick with is towing. If you are parked anywhere other than your paid spot you will get towed. Speaking of garages, it is very dangerous to drive through and very accident prone. Don't Rent their storage units (see photos attached) they are mold and mildew infested. It took months to get my unit switched because of that issue. Like usual, management fell through. When I finally got another unit it was much smaller and management demanded that I paid the same price. They're also robbing people with electric and water payments. My monthly bill was higher there then when I lived in a single-family home. It seems as though when I had the dispute with management about my storage unit, my bill doubled. Maintenance is slow, and the issue is never fixed on the first visit. During our one year stay elevators were constantly broken, the bridge to get into our apartment was broken causing us to walk up and down one way(with groceries and other things) countless stairs, and at one point even the stairs were broken. These weren't repaired for months at a time. It is definitely not worth the money. While we were moving out at least 10 current residence expressed their happiness for us moving out and said they couldn't wait to do the same. My move out date was on a Saturday, and I had to do a walk-through with the maintenance before I could leave. Maintenance doesn't work over the weekend and the following Monday was memorial day, so the next day maintenance was available was Tuesday. So they charged me until Tuesday even though our apartment was cleared out on FRIDAY. DO NOT LIVE HERE PERIOD.
    Manager

    6/26/2019

    Columbia Town Center
    Thanks so much for reviewing. Because our top priority is to provide a comfortable and peaceful home to our residents, we're saddened to hear that your experience in our community was anything less than positive. We'd like to learn more about your concerns with our service, facilities, and community, and discuss effective solutions. Will you please email us at ColumbiaTownCenter@gables.com? Thank you, and we wish you well.

    Review 16 out of 250

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