Ratings & Prices for Preserve at Cradlerock Apartments, Columbia, MD

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.8
Safety	3.8
Office Staff	3.7
Maintenance	3.8
Neighborhood	4.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	6

Manager's Review Engagement

Percentage of reviews responded to	50%

Manager's Review Reply Time

Average time to respond to reviews	30.67 days

Ratings & Reviews (81 Reviews)

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Resident • 2014 - 2021

02/26/2021

my Family and I have lived here over 8yrs. I have seen a lot of people in and out the rental office. The new company have done some good improvements however the lady at the front desk (Tracy) is rude and unprofessional. She act like she… See More

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Prospective Resident • Visited 2021

02/06/2021

Just leased! I'm so excited to move in the next few weeks. The complex is beautiful and my new apartment is so nice. The ladies were professional, knowledgably, fast and polite. I'm glad I chose the Persevere to be my home. See you soon ladies! Thanks… See More

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Former Resident • 2021

01/28/2021

Let's see....... new management they are trying to make the place better than what it was, but with the staff that works in the office, rarely answer your call, return emails. Tracey is very unprofessional, very short, doesn't know how to talk to people. Tracey is… See More

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Preserve at Cradlerock Apartments Manager

02/06/2021

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact me personally at [email protected] so all of your concerns can be addressed.

tates100 • Resident • 2020 - 2021

01/11/2021

I moved to the Preserve at Cradlerock in December 2020. The move-in was smooth and the staff in the office was great. The two ladies worked great together with making my move-in a success. My apartment is beautiful and I love the fire place. Choosing the… See More

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Preserve at Cradlerock Apartments Manager

01/12/2021

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Resident • 2020

12/01/2020

We have been through different management companies over the years. This company has been the best thus far! The outside improvements are wonderful. The new name is awsome. The staff is great and they show that they care. Maintenance is quick and the office staff caring.… See More

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Resident • 2020

11/12/2020

I've been living here for 4 years and the new management company has done wonderful with the improvements The property looks really nice and the new staff is great! Very pleasant, helpful and welcoming in the office! Keep up the good work! Thanks

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Preserve at Cradlerock Apartments Manager

01/12/2021

We appreciate your positive feedback about your recent experience with us! Thank you, and have a fantastic day!

Resident • 2018 - 2019

03/26/2019

I like the community due to its quietness and security. I don't like the fact that it is rats infested. I have been trying to condone it but it just too much. Just last week the office did exterminate, but up to the point that rats… See More

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Elia Baird • Former Resident • 2015 - 2017

01/05/2018

Lived there for 2 years and unfortunately we had to terminate the lease. The smell of marijuana was intolerable and we had our bike stolen from the common area. Too many people coming in and out the apartments. Overall unhappy with management

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dsj0479 • Resident • 2017

11/30/2017

The most horrific renting experience I have ever had. Roach infested, poorly maintained, constant parking issues - I have to PAY for a parking space monthly but I end up in the visitors lot because there are not enough spaces. They attempt to get you to… See More

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Resident • 2016 - 2017

07/20/2017

I am writing this review to warn you not to rent at this place. This is the nastiest housing management that I ever had to deal with. The management is rude and unresponsive, and they are engaging in illegal business practices. The apartment I lived in… See More

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Resident • 2017

05/24/2017

We were promised that this place wouldn't be noisy, instead we have an incredibly loud upstairs neighbor who was there before we moved in as well as loud lawn work in the mornings. We complained about it to management, they spoke with him and nothing has… See More

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Romica • Resident • 2016 - 2017

04/28/2017

Worst apartment Management!!! Unsafe !!! #BRAWL of Mice !!!!!!!!! You are not human once you live here. STAY OUT!!!!! Can'tt sleep at night due to mice. How foking horrible. Cheap building. Very noisy !! Nothing works !! #mold #Roaches and mice !! Pic of mice brawl… See More

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[email protected] • Resident • 2016

06/07/2016

My stay so far at chimneys of cradlerock has be a good one. The staff are so friendly and listens and give quick responses to all your complains. The apartment are clean and it's a family friendly community. Proximate to Schools,shopping mall,library,recreational Centre etc. See More

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thennesy 335194 • vrp • 2014 - 2016

05/31/2016

This is the worst apartment situation i have ever experienced. everyone of the appliances ahs failed at some point and it typically takes at least a week to get it fixed, this included the heater that broke down in the middle of winter leaving me in… See More

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Victoria93 • Resident • 2015 - 2016

05/17/2016

Disgusted with how the office staff handle their mistakes. After being told there wouldn't be a charge for 3 day late notice so we didn't push our lease back, the day of moveout I was informed that we would be charged. When we said that we… See More

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Jaimeelynn23 • Resident • 2015 - 2016

04/30/2016

I have lived at Chimneys of Cradlerock for about 6 months and so far so good! The apartment itself is very large for a one bed one bath. We have a staircase that leads to a loft, which is an extremely unique feature that we love!… See More

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Amdrexel • Resident • 2014 - 2015

11/13/2015

We lived here for 18 months. This is an honest review of things we wish we knew before moving in. Management: The office is a huge revolving door. We had 3-4 property managers and the property is so poorly managed I wonder how the buildings are… See More

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lorrin39 • Resident • 2015

10/21/2015

Beautiful setting near Lake Elkhorn with spacious apartments and abundant closets. Convenient to I-95, US-29 and MD-32.

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sarabeth111 • Resident • 2015

10/13/2015

This place is awful. I moved in here in June and I already paid to get out of my lease early and am counting down the days until I get out of here. There are always strange people/kids hanging out in the hallway of the building… See More

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Solomon Z 348427 • vrp • 2014 - 2015

06/19/2015

This is by far the worst managed community in the area. Things break all the time and take forever to get fixed it's been one thing after the other. I attached a picture of my roof falling down due to a leak. Management was rude about… See More

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rcnorton • Resident • 2015

06/15/2015

I've lived at Chimneys of Cradlerock in a 1-bedroom apartment for 2 weeks now, and I love it. What stands out the most to me is the design/floorplan of our apartment - it has to be the best use of 700 sq feet I've ever seen.… See More

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Sherriedavonia • Resident • 2015

04/02/2015

My experience with Chimneys of Cradlerock has been amazing. I happened to find the property online after searching months for an apartment. I scheduled an appointment and came in to visit the property during the first week of March. Michelle Snow was the leasing consultant that… See More

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Resident • 2013 - 2015

03/12/2015

I love the new staff that's taken over recently. They've really improved the property and are going out of their way to make this place better. Thank you! See More

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CaseyR10 • Resident • 2015

03/03/2015

I have only been at chimneys of Cradlerock for 2 weeks, however I have enjoyed my experience thus far. Tina in the leasing department was extremely helpful during the application process. Coming from another AIMCO property I was able to go through the Coast to Coast… See More

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Purple unicorn • Resident • 2014 - 2015

02/27/2015

The apartment upstairs had a problem to where it caused leaking on my ceiling and also stained my ceiling and wall. I put in a service request and the maintenance guys came quickly. They told me what had to be done and came the next day… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site

Parking

Carport

General

Coffee Bar
Controlled Access
Dog Park
Package Receiving Service
Playground

Pets

Dogs Allowed
Deposit: $300
Rent: $40
Restrictions: We welcome your pets! We welcome 2 pets per apartment home. Contact the Leasing Office for more information about our pet policy.
Pet Limit: 2
Cats Allowed
Deposit: $300
Rent: $40
Restrictions: We welcome your pets! We welcome 2 pets per apartment home. Contact the Leasing Office for more information about our pet policy.
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
704
Available
Avail.
N/A
Model
Bedford

View Floor Plan

Price
Price
N/A
SQ. FT.
814
Available
Avail.
N/A
Model
Bedford With Den

View Floor Plan

Price
Price
$1,391
SQ. FT.
943
Available
Avail.
1 Units
Model
Kingsley

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,127
Available
Avail.
N/A
Model
Thornbury

View Floor Plan

Price
Price
N/A
SQ. FT.
1,193
Available
Avail.
N/A
Model
Canterbury

Contact Property

3 Bedrooms, 2 Bathrooms

Price
Price
$1,680
SQ. FT.
1,312
Available
Avail.
1 Units
Model
Newcastle

View Floor Plan

Price
Price
$1,741
SQ. FT.
1,245
Available
Avail.
1 Units
Model
Stonecastle

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Preserve at Cradlerock is a comfortable community snuggled in Columbia, Maryland. Enjoy our wonderful landscapes and pet-friendly walking paths. You'll feel like royalty in your home from the wood-burning fireplace to the spacious floor plans.

Office Hours

Sunday: Closed
Monday: 10:00 AM - 06:00 PM
Tuesday: By Appointment Only
Wednesday: By Appointment Only
Thursday: By Appointment Only
Friday: By Appointment Only
Saturday: By Appointment Only

Questions & Answers (1)

Can you hear your neighbors?

Anonymous · March, 19 2018

No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at Preserve at Cradlerock Apartments?
The community is rated 4.3/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Preserve at Cradlerock Apartments?
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How safe is Preserve at Cradlerock Apartments?
The community is rated 3.8/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.8/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 50% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 30.67 days to their community reviews in the past year.

Who manages Preserve at Cradlerock Apartments?
Mission Rock Residential*

What is the pet policy at Preserve at Cradlerock Apartments?
Dogs Allowed
Deposit: $300
Rent: $40
Restrictions: We welcome your pets! We welcome 2 pets per apartment home. Contact the Leasing Office for more information about our pet policy.
Pet Limit: 2
Cats Allowed
Deposit: $300
Rent: $40
Restrictions: We welcome your pets! We welcome 2 pets per apartment home. Contact the Leasing Office for more information about our pet policy.
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths