Poor management and unfriendly/rude staff. They do not respond to your emails/phone calls. They enter the apartment without prior notice. Smell of marijuana outside the apartment. Constant maintenance issues.
Manager
4/30/2018
The Brook at Columbia
Thank for your candid feedback. We are disappointed to hear your observations about our community. We pride ourselves on professional and responsive service, so it concerns us that your experience with our team has been less than satisfactory. I would like to listen to your experience further and take appropriate action. Can you please email me at nsmith@murnproperties.com or 410-730-1727? Best regards, Nicole Smith, Property Manager. I look forward to speaking with you.