I am very satisfied with the location, cleanliness of Elms at Kendall Ridge. But I am not satisfied with the ceiling, I live in the 2nd floor, whenever the tenant walk I can hear their loud, heavy footsteps. And what really made me dissatisfied is the sound created whenever they turn on their faucet or shower, there's a loud dripping sound coming from the wall. According to the maintenance staff this was caused by the pipe that built in inside the walls and they cannot do anything about it. The worst part is that sound cannot make us sleep in the evening or wakes us up in the middle of the night or early morning whenever they use water.
The Elms at Kendall Ridge Manager06/12/2019
Hello, Thank you for taking the time to share your feedback. We apologize for the negative experience and would love the opportunity to discuss your concerns in greater detail. At your earliest convenience, please contact our management team directly or stop by our office in person. We look forward to speaking with you.