What are noise levels like at The Gramercy at Town Center?

The community is rated 2.5/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Gramercy at Town Center?

The community is rated 2.5/5 stars, signifying moderate satisfaction on average.

How safe is The Gramercy at Town Center?

The community is rated 3.5/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1 days to their community reviews in the past year.

What is the pet policy at The Gramercy at Town Center?

All Allowed Deposit: $250 Fee: $40 ~ 60 Size: Huge,Large,Medium,Small,Tiny Restrictions: Some Breed Restrictions Apply Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for The Gramercy at Town Center, Columbia, MD

Renter Ratings

Noise	N/A
Grounds	2.5
Safety	3.5
Office Staff	2.5
Maintenance	3
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	1 days

Ratings & Reviews (99 Reviews)

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Resident • 2019 - 2020

05/20/2020

Mice, ants, windows do not work, air conditioner goes out, dryer goes out, electric sockets do not work, apartment dirty upon move in, freezer broken for 3 months in move in. Maintenance does not care and property management team views YOU as the problem! You can… See More

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The Gramercy at Town Center Manager

05/21/2020

Hi, We are disappointed to hear that you did not have a more positive experience with us at The Gramercy at Town Center. We would like to work towards a resolution, so if you are willing, please reach out to us at (410) 715-0067 to discuss this further. Sincerely, The Team at The Gramercy

Resident • 2020

03/11/2020

We have been here for a while now and we really enjoy it here. The staff has been the best apartment community staff we have had at any apartment we have ever lived in. Its safe here. There have been no bad incidents. We like our… See More

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The Gramercy at Town Center Manager

03/12/2020

Hi, Thank you so much for providing us with feedback on your experience here! We strive to deliver an excellent experience, and are glad you found this to be the case. Sincerely, The Team at The Gramercy

Resident • 2014 - 2019

06/20/2019

I just want to take a moment and just acknowledge the amazing facilities/maintenance team that has been assembled at The Gramercy. Kind, courteous, engaging, ALWAYS willing to go the extra mile for things big and small. David, Matt, and Maria know everyone (and just about every… See More

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The Gramercy at Town Center Manager

06/20/2019

Hi, Our maintenance team here at The Gramercy is the BEST and really do go out of their way to make sure all of our residents are taken care of. I am so glad that you could share your feedback and we thank you for taking the time to do so. If you ever need anything from either the maintenance team or the leasing staff please feel free to let us know. Sincerely, Katey Ramsburg Property Manager The Gramercy

mister B • Resident • 2019

03/05/2019

Just had a door replaced in my unit. While here, they also took care of another small item I mentioned to them. The Office Staff really listens to what you tell them and the response is done sooner rather than later. Done in a timely manner… See More

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The Gramercy at Town Center Manager

02/08/2019

Dear Mister B, Thank you so much for your review! We are thrilled to hear that you are enjoying your experience here at The Gramercy. Our Maintenance Team is great and I am so glad to hear that they are taking good care of your maintenance needs. We also appreciate the kinds words about our Leasing Staff as we always strive to deliver the best customer service to all. Thank you again for taking the time to leave your review and please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Your Team at The Gramercy

Verified Resident 606757 • vrp • 2018 - 2019

02/21/2019

Very pleased with the Gramercy management team - very friendly and very helpful. The maintenance team is also excellent! Maintenance staff responds is a very timely manner, as does the management team of Katey & Sharona. I would recommend The Gramercy to friends, I'm that pleased… See More

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The Gramercy at Town Center Manager

02/22/2019

Dear Verified Resident 606757, Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review and are so glad to hear that you are enjoying your home here at The Gramercy. We hope you have a great day! Sincerely, The Team at The Gramercy

Verified Resident 596660 • vrp • 2018 - 2019

01/24/2019

When I first toured the apartment complex, the representative couldn't have been nicer. Punctual, professional, courteous and knowledegeable. Answered every question. The maintenance team is always prompt and courteous as well. Don't know what they could do to make the place more enjoyable to live in.… See More

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The Gramercy at Town Center Manager

02/01/2019

Dear Verified Resident 596660, Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out! Sincerely, Katey Ramsburg Property Manager

PaytonMom • Resident • 2019

01/18/2019

I have been living here for a year and I absolutely love it here don't plan on moving anytime soon. By far the best maintenance team Fast and efficient . The front office staff is always so nice and always so helpful.

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The Gramercy at Town Center Manager

01/21/2019

Dear PaytonMom, Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review. If you ever need anything from us, please feel free to give us a call or stop by. Have a great day! Sincerely, The Staff at The Gramercy

Verified Resident 593502 • vrp • 2018 - 2019

01/16/2019

It??™s been an amazing experience. The leasing office knows each resident personally??”it doesn??™t seem like you??™re just another face when living here. Maintenance always responds to questions in a timely manner.

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The Gramercy at Town Center Manager

01/21/2019

Dear Verified Resident, Thank you for taking the time to leave us your positive review and experience here at The Gramercy! We strive to deliver an excellent experience and customer service and are glad you found this to be the case. Thank you, and have a fantastic day! Sincerely, The Staff at The Gramercy

Verified Resident 585194 • vrp • 2018

12/19/2018

Easy move in, unit as expected and love it, great management staff. Had a few maintenance items after move in and they were handled quickly and thoroughly. Management staff super friendly. Lots of nice touches like packages delivered to door! See More

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The Gramercy at Town Center Manager

12/20/2018

Dear Resident, Thank you so much for your review of The Gramercy. We always strive to provide top quality service to every resident and guest and we are so thrilled to hear that you have enjoyed your experience here at The Gramercy at Town Center! Please let us know if you ever need anything. Sincerely, Katey Ramsburg Property Manager The Gramercy at Town Center

Verified Resident 558400 • vrp • 2017 - 2018

10/17/2018

I have been extremely satisfied living here at the Gramacy. The property is very well maintained; the office & maintenance staff members are professional yet friendly; & this is a great location. I have resided here for a total of 14 years. I believe that fact… See More

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The Gramercy at Town Center Manager

12/20/2018

Dear Resident, We really appreciate your positive star rating and kind words! We are happy to hear that over the 14 years we are still able to meet and exceed your expectations and we hope to continue to do so. Sincerely, Katey Ramsburg Property Manager

Verified Resident 549070 • vrp • 2018

09/30/2018

My old apartment was killing me because of air quality problems, so The Gramercy helped me out by offering a reasonably priced apartment and immediate move-in date. I like the look and feel of my apartment and that I have a gas stove, but in some… See More

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The Gramercy at Town Center Manager

10/27/2018

Hi Verified Resident, Thank you for taking the time to provide your feedback about The Gramercy! I am glad to hear that you like your apartment and I do apologize about the tile work that was performed and hope it has since been cleaned and fixed for you. I see that you mentioned that you do not feel you know any of your neighbors and I do encourage you to attend our monthly community events. We are also open to suggestions for community events so if you would like to discuss some of your ideas I would be happy to meet with you. Please let me know and we can set up a date and time to speak. If there is anything else we can do for you please let us know! I look forward to hearing from you. Sincerely, Katey Ramsburg Property Manager

Verified Resident 547103 • vrp • 2007 - 2018

09/24/2018

The management and staff are very nice. The environment, easy to access to shopping area, few minutes walk to Columbia mall. Maintenance people response very quickly. Easy access to highway an airport, BMI.

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The Gramercy at Town Center Manager

10/27/2018

Dear Verified Resident, Thank you for taking the time to leave your feedback about The Gramercy. We strive to deliver an excellent experience, and are glad you found this to be the case. Sincerely, Katey Ramsburg Property Manager

Verified Resident 533142 • vrp • 2018

08/27/2018

I have only been here a little over a month, but I have a few observations to make: First, I would say I wish the customer service was better here. Perhaps they more staff, because they very rarely answer the phone and seem extremely busy when… See More

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The Gramercy at Town Center Manager

10/27/2018

Dear Verified Resident, Thank you so much for taking the time to review us. We are disappointed to see your low star rating and would like to talk with you more about your experience with our community and team. Please feel free to reach out to the leasing office at (410) 715-0067. Sincerely, Katey Ramsburg Property Manager

Verified Resident 530627 • vrp • 2016 - 2018

08/21/2018

Management is very friendly and professional. The maintenance crew does a quality job and gets the job done quickly. Because I have a garage on the other side of my building and because there are so many trees I believe that there should be a lot… See More

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The Gramercy at Town Center Manager

10/27/2018

Dear Verified Resident, We really appreciate your positive star rating!

Verified Resident 520270 • vrp • 2001 - 2018

07/30/2018

It is truly like a home rather than an apartment. Good neighbors and community events. Great accommodations for out of town guests! All requests f or maintenance and other services are addressed immediately and professionally. The community areas are functional and well maintained!

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The Gramercy at Town Center Manager

08/01/2018

Dear Resident, Thank you for taking the time to leave us your review. We always strive to provide top quality service to every resident and guest and we are so thrilled to hear that you have enjoyed your experience here at The Gramercy at Town Center! We are also happy to hear that you are enjoying our community events, your neighbors, and the amenities and hope you continue to do so! Sincerely, Katey Ramsburg Property Manager The Gramercy at Town Center

Verified Resident 502521 • vrp • 2018

06/20/2018

Amazing experience so far. Maintenance requests are quickly completed in a day or two, neighbors are friendly, grounds are always nicely maintained, gym and pool are always clean. The bathrooms in the common area are always very clean and whenever a request is put in to… See More

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The Gramercy at Town Center Manager

08/01/2018

Dear Resident, We really appreciate your positive star rating and are happy to hear that you are enjoying The Gramercy at Town Center! Sincerely, Katey Ramsburg Property Manager The Gramercy at Town Center

ilvarss514 • Resident • 2017 - 2018

04/25/2018

If you're looking for a drug-free community, look elsewhere. There is a paragraph in the lease (Prohibited Conduct) AND an addendum (Crime/Drug Free Housing Addendum) prohibiting drugs, and the addendum threatens immediate eviction for violators. Despite filing several complaints with the Property Manager, ---------------, about drug… See More

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The Gramercy at Town Center Manager

02/08/2019

Ilvarss514, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Sincerely, The Team at The Gramercy

Verified Resident 467201 • vrp • 2016 - 2018

03/21/2018

The management team here at Gramercy at the Town Center have been awesome! I have not experienced any negative energy from any of the staff members since moving in April 2016. I am always getting emails to join the community for fun activities and informative meetings.… See More

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The Gramercy at Town Center Manager

02/08/2019

Dear Verified Resident 467201, Your recommendation means so much to us and we're so happy to have earned it. Sincerely, The Team at The Gramercy

Verified Resident 466685 • vrp • 2016 - 2018

03/20/2018

Living here has been great. Well kept grounds, nice staff, and maintenance is always on top of problems. It??™s so nice to be within walking distance of restaurants and shops, even the whole mall. Merriweather is right around the corner, but the walls are thick and… See More

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The Gramercy at Town Center Manager

02/08/2019

Dear Verified Resident 466685, We appreciate your positive review about your recent experience with us! Sincerely, The Team at The Gramercy

Verified Resident 459244 • vrp • 2015 - 2018

03/01/2018

Been living here for 4 years now, a great community in a great location. Very comfortable and spacious apartments :) The maintenance staff are super friendly and very quick to respond to any problem you have, if any !

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The Gramercy at Town Center Manager

02/08/2019

Dear Verified Resident 459244, Thank you for your kind words and this wonderful review! Sincerely, The Team at The Gramercy

Verified Resident 443133 • vrp • 2017 - 2018

01/20/2018

It has been an excellent experience this far at the Gramercy at Town center. The beginning of the process of looking at the apartment I felt like things were clear and actually I think that my expections were exceeded after moving in. The maintenance team has… See More

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The Gramercy at Town Center Manager

01/29/2018

Hello! reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Verified Resident 397636 • vrp • 2011 - 2017

09/19/2017

Outstanding place to live! Excellent customer service by the staff and top shelf maintenance team!! Conveniently located to the mall, 29, 32, and 95. Walking distance to everything. I highly recommend this property.

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The Gramercy at Town Center Manager

01/03/2018

Hi! thank you for taking the time to leave a review for us at The Gramercy at Town Center. We're happy we could meet your expectations! We sincerely thank you for the positive review, and hope you have a great day!

Verified Resident 396070 • vrp • 2016 - 2017

09/15/2017

The office staff are always pleasant and concerned. The maintenance staff is fast and efficient. The neighbors are family friendly and inviting. I would stay here for 10 more years but I want to purchase a home and the Buzzuto Group saves you money to put… See More

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The Gramercy at Town Center Manager

01/03/2018

Hi! reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for the great review!

Verified Resident 384003 • vrp • 2016 - 2017

08/15/2017

Outside patio area too dirty to enjoy. Paint job on the ceiling in my unit is horrible. Cheap appliances, the dish washer leaves spots and residue. Washer doesn't clean very well. Lighting between two buildings where my garage is and my apt is not well lit.… See More

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The Gramercy at Town Center Manager

01/03/2018

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, The Gramercy at Town Center (410) 715-0067

Verified Resident 381208 • vrp • 2014 - 2017

08/09/2017

A safe place, and the apartments are very well lit with lot of sunlight. The walk-in closets are huge. The community is walkable distance from the mall, a lake, and there are multiple grocery stores around the area.

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The Gramercy at Town Center Manager

01/03/2018

thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Gramercy at Town Center!

•

Updated Review

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Manager

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
777
Available
Avail.
N/A
Model
Madison

View Floor Plan

Price
Price
N/A
SQ. FT.
872
Available
Avail.
N/A
Model
Lafayette

View Floor Plan

Price
Price
$1,696 - $2,223
SQ. FT.
685
Available
Avail.
2 Units
Model
Lenox

View Floor Plan

Price
Price
$1,826 - $2,397
SQ. FT.
900
Available
Avail.
1 Units
Model
Carnegie

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$2,162 - $2,866
SQ. FT.
1,094
Available
Avail.
1 Units
Model
Hudson

View Floor Plan

Price
Price
$2,173 - $2,948
SQ. FT.
1,013
Available
Avail.
4 Units
Model
Lexington

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,401
Available
Avail.
N/A
Model
Grand

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

The Gramercy at Columbia Town Center offers impeccable apartment home features and convenient, practical amenities right in the heart of Columbia and Merriweather District. Choose from one of seven beautiful floor plans, with options such as 9' ceilings, dens and loft apartment home layouts perfect for working from home, and private outdoor options to extend your living space. Calling The Gramercy home also means living in a perfect location to suit all your wants and needs. Shopping at the Columbia Mall, dining at the best restaurants within walking distance, grocery just moments away at Whole Foods, recreation and entertainment are within reach, plus indulge in lush, lakeside walking trails just moments from home. Top it off with just a moment's drive from I-95 and easy access to Route 29 and 32, giving you full access to Washington, DC, Baltimore and Annapolis. Everything you could want in an apartment home is waiting for you at The Gramercy.

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