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The Timbers at Long Reach Apartment Homes

8782 Cloudleap Court

Columbia, MD 21045



Resident · 2019
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My family and I have been living in the apartment complex for almost 15 years. Literally every year the management team changes. It continuously gets worse every year and the year has reached its max. Now not only are we dealing with mice and roaches. But we're also dealing with bed bugs. It would have been safe to say this was a one apartment issue. But I did my research and I found out that every single apartment in that complex deals with the same problems. Which is roaches everywhere, mice, and bed bugs. My family and I have bought products but there are no changes. We informed the current management team and they take months to respond and to come over to solve the problem. Whenever we write reviews online about how the situation has escalated these people literally email us information us that we should take it down. The team seems to care more about the internet than they do about pleasing their residents. Now not only are we dealing with bed bugs infestations, mice and roaches but the walls are cracked. The stir cases are disgustingly messy, bathrooms has molds and the tiles in the bathroom is falling off. We have requested services but it thems weeks and even months to show up. A month ago when school started I ordered my textbooks and I was delivered to the office, they stole the products and claimed it was no where to be found. My when I tracked it it said it was delivered to the office on time. The issues doesn't stop there. The complex refuse to cut down their long branches so when the winds started blowing heavy and it continued to rain the branche broke and destroyed one of my parent's car. When we informed them, they made it obviously that it wasn't their problem to fix. Beware of this complex. They're very deceiving. They put up "nice" pictures to trick people. But the problems starts once you move in. And the management team is horrible. When residents request for a service it takes months for them to show up. Stay away from this complex, I'm doing you a favor.
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