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The Verona at Oakland Mills

9650 White Acre Road

Columbia, MD 21045



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Resident 2014 - 2016 Not Recommended
Reviewed 09/15/2016
By far worse place in the area. Full of mice, roaches, and other bugs. The staff at the office are rude and disrespectful. Their ill manner staff seems to think that they are doing you a favor by letting you live there as if it wasn't a business relationship. They don't keep their word. They allow other residents to have their pets pee on the balcony so it fall on you or your property on the balcony underneath, leaving you with the most horrific smell. They will not enforce any rules so you are left to battle the neighbors noises and disturbances all alone. The outside of the property is not the must pleasant to look at as there is always trash around.
The Verona at Oakland Mills Manager09/16/2016

Thank you for your feedback. We do our very best to address the concerns of our residents and the community in whole when they are brought to the attention of management and we absolutely pride ourselves on professionalism and customer service. We are making improvements to the community to provide a nicer living experience. We provide pest control services to our residents. In the last couple of years, all of the units were renovated and so that we may serve you better, the office is currently under renovation. We are also replacing the roofs and painting all of the buildings and the sidewalks are being repaired. We did have to move to another location while the office is under construction. Therefore, there was an interruption in our phones and internet for a couple of days. Those systems have been restored and we invite you to contact the office so that we may assist you with your specific concerns. Thank you again for your feedback. We look forward to serving you!

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