What are noise levels like at Burgess Mill Station I and II?

The community is rated 4.6/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Burgess Mill Station I and II?

The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How safe is Burgess Mill Station I and II?

The community is rated 4.7/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1.13 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for Burgess Mill Station I and II, Ellicott City, MD

Renter Ratings

Noise	N/A
Grounds	4.6
Safety	4.7
Office Staff	4.5
Maintenance	4.7
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.7/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	38

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	1.13 days

Ratings & Reviews (129 Reviews)

No reviews match your search.

Verified Resident • vrp • 2020 - 2021

03/01/2021

Great location and good access to community facilities. It's a few minutes walk from picturesque old Ellicott City and a short drive to Baltimore. The restaurants in the area are amazing and the school system here is top notch .wonderful place to work and live. See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

03/02/2021

Thanks for sharing how wonderful it is calling Burgess Mill Station home! Our wonderful community is in an exceptional location and we're so glad to hear you're enjoying so many aspects of your experience. Thanks for the excellent review!

Verified Resident • vrp • 2019 - 2021

Updated Review

03/01/2021

been here for over 2 years and the office staff and customer service is really very great and friendly and help every one in community very efficiently. great community to live in with proud. best place

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

03/02/2021

Wow, your feedback made our day! We're thrilled to hear your experience has been exceptional and you are happy calling Burgess Mill Station home. We thank you so much for the kind words about our dedicated team; we love what we do!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2017 - 2021

02/27/2021

I like my experience here. The community is safe and close to Old Ellicott City, Roger Carter, and a playground which is nice. The appearance is nice and the neighborhood is well kept. Overall, I am satisfied.

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

03/01/2021

Thank you for this wonderful review! We are so glad your experience at Burgess Mill Station I and II has been great. If there is anything else we can do for you, please don't hesitate to let us know. Thank you so much and have a great day!

Verified Resident • vrp • 2021

02/26/2021

Burgess Mills management has great customer service! Mary was able to provide me with the right unit and made the leasing process less stressful. I needed an immediate rental and she was able to assist me with excellent customer service skills. The neighbors here are kind… See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

02/26/2021

Wow, this is absolutely wonderful to hear. We love helping people find the perfect place to call home and we're so glad Burgess Mill is a great fit. Thank you so much for this fantastic review.

Verified Resident • vrp • 2018 - 2021

02/25/2021

Been great.... property is kept cleaned and always feel safe. There is plenty of parking and it is easy to recycle and remove trash. Neighbors are quiet and friendly mostly working professionals. It is a nice vibe.

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

02/26/2021

Thanks for sharing a glimpse into your experience with us. We're delighted to hear you're comfortable and happy in the community -- we wouldn't have it any other way! Your review is greatly appreciated and we hope you have a fantastic weekend!

slim_scsi • Resident • 2019 - 2021

02/25/2021

After being a homeowner for many years then moving to Maryland and becoming a renter, I didn't know a rental community as convenient and safe as Burgess Mill Station could exist in Howard County. It is a stunningly peaceful and quiet atmosphere. The location couldn't be… See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

02/26/2021

Hi there! Our team was floored by your amazing feedback and we thank you for sharing your wonderful experience. It's great to hear so many aspects of your residency have been excellent, from our location to our prompt response times to maintenance requests. We thank you so much for the review.

Verified Resident • vrp • 2021

02/25/2021

These are amazing apartments, in a safe and convenient location right next to Old Town Ellicott! I thoroughly enjoyed the move in process, the management was very helpful and full of compassion. Burgess Mill is an amazing place to live!

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

02/25/2021

Thanks for sharing this positive feedback about our convenient location. It's great to know you had a seamless move-in experience and found our team to provide excellent service. We appreciate the thumbs up!

Verified Resident • vrp • 2021

02/23/2021

Just moved in a few weeks ago. Liking the community so far. It is quiet, my unit is well maintained and clean. Management is very responsive. I am looking forward to making this my home for a long time.

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

02/24/2021

We're so happy to welcome you to the community! It's lovely to hear you're enjoying your new home and we can't wait to serve you for many years to come. Thank you for this awesome feedback!

Former Resident • 2018 - 2021

02/19/2021

Burgess Mill Station is the best apartment we have stayed in Ellicott City. The management is really awesome and why do I say it ? During snow they are very proactive to salt the community road before the snow and frequently clean the community during the… See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

02/21/2021

Thank you for recommending Burgess Mill Station to others! We appreciate the positive feedback about our dedicated team. We take great pride in providing residents with a great place to call home.

Verified Resident • vrp • 2021

01/26/2021

Just moved in, everything is great! I was surprised that living here didn't come with a membership to the community center. Nice interior and exterior design. I'm looking forward to when the weather gets nicer and I can enjoy walking to downtown Ellicott City with ease.… See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

01/26/2021

Welcome to Burgess Mill! We're glad to hear your experience has been great thus far and you're enjoying the design. We hope you have a fantastic spring in the community!

Verified Resident • vrp • 2018 - 2021

Updated Review

01/16/2021

I have nothing else to say, other than I wish the hallways/ stairwells were better kept than they are. The stains make the overall look of the community less well taken care of. I also wish a community online page would foster more community interactions than… See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

01/18/2021

We value your comments and suggestions and invite you to reach out to us at [email protected] to over your feedback in greater detail. Our team is always eager to assist!

2 Previous Reviews· Last 10/29/2020

Verified Resident 849594 • vrp • 2020

12/03/2020

We came to know about Burgess Mill from our friends and The reviews were mixed across internet, and we were skeptical about choosing Burgess Mill. One of the repetitive feedback was about the response from the leasing office. Our call was attended by Da'Shawn and she… See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

12/04/2020

Hi there and thank you for taking the time to leave us this feedback. We are very happy to hear that at Burgess Mill Station I and II, our residents have been having the fantastic experience we hope to bring. It is wonderful to know that our staff has not only met the expectations of our residents, but also exceeded them. Thank you once more for this review, and we hope you have an amazing day!

Resident • 2019 - 2020

11/19/2020

Burgess Mill is the dream apartment complex. When I first moved here almost 2 years ago, I couldn't believe how beautiful it was for the incredibly affordable price. It's always silent and peaceful as a mouse, clean, and I've never felt more safe in living alone.… See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

11/20/2020

Wow, this is absolutely amazing feedback and we're thrilled to hear about your fantastic experience. Thank you for taking the time to share how beautiful our community is, along with details about our attentive service. We hope to serve you for many years to come!

Resident • 2020

11/05/2020

I just signed a lease in Burgess Mill Station. The person whom helped us through this process was Ms. Mary Akins! She made everything so easy for us and made the transaction effortless. She does her job well and is very kind and caring towards me… See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

11/06/2020

Thank you very much for this review. We are so glad that at Burgess Mill Station, you have been enjoying our helpful team members. Your words bring us great joy, and if there is anything further we could do for you, please do not hesitate to let us know. Thank you again for this feedback and have a great day.

Verified Resident 404338 • vrp • 2017 - 2020

11/03/2020

I have very quit and clean apartment. The maintenance response fast. It's close to Ellicott city and convince store. I can get groceries in very short distance. It's closer to gym and recreational center.

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

11/03/2020

Thanks for the 5-star rating and great feedback! We're so glad to hear you're enjoying our convenient location and fast response times to maintenance requests. We hope you continue to enjoy your experience in our lovely community!

Verified Resident 839557 • vrp • 2017 - 2020

11/03/2020

It's been nothing but great. Mary and the staff have been wonderful throughout the past couple of years. The maintenance staff always speaks and the cleaning crew does a very good job. I would recommend the community.

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

11/03/2020

This is lovely to hear! We're so pleased by your recommendation and thumbs up regarding our fantastic service. We hope you have a great day!

Former Resident • 2018 - 2020

11/01/2020

We lived at Burgess Mill Station for 18 Months and enjoyed our time there. The staff was professional and very responsive. The community was peaceful and welcoming. We would recommend these rental properties to others.

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

11/01/2020

Thanks for the fantastic recommendation! We're thrilled to hear your experience was fantastic and you found our service to be responsive and professional. We hope you have a great day!

Verified Resident 338791 • vrp • 2012 - 2020

10/29/2020

I've resided at this apartment community for almost 9 years, It has changed a lot, however it still remains a quaint spot, nestled in Ellicott City's Main St. District. Its a affordable community with lots to offer... prospects & current residents!

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

10/29/2020

Wow, we first want to say thank you for choosing to reside with us for nine years! Thank you so much for sharing how lovely the community is -- we are delighted with your recommendation!

Verified Resident 623688 • vrp • 2015 - 2020

Updated Review

10/27/2020

***********************************************************

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

10/27/2020

We appreciate the positive star rating. It's great to know you're enjoying Burgess Mill Station!

Previous Review

· 09/10/2020

Verified Resident 835867 • vrp • 2014 - 2020

10/24/2020

I would recommend this place to anyone. But the lady at the office,assistant person is sometimes rude. She doesn't no how to talk to people. The rest of the management are good at all times. Otherwise I love the place See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

10/26/2020

We're so glad to hear you love the community! Our mission is to provide you with exceptional service at all times, and we're sorry if you experienced anything less than that. Please feel free to send us a note at [email protected] if you have any questions or would like to discuss any aspects of your experience, as we'd love to assist.

Verified Resident 834516 • vrp • 2020

10/20/2020

Its good. I absolutely love it here. The staff were friendly and addressed any questions and concerns I had before the move in, the community is nice and peaceful. Is this neighborhood I really feel like my kids are safe.

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

10/20/2020

Thanks for the glowing review! We're so happy to hear your experience has been fantastic and you're enjoying everything our wonderful community has to offer. We appreciate the big thumbs up!

Resident • 2019 - 2020

10/13/2020

A nice quiet community that is very convenient to a lot of thing. I live in Burgess Mill II and it's very quiet with a lot of professionals, so no loud parties. Mary in the leasing office was very helpful. Walter and his maintenance team are… See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

10/14/2020

We're so glad you're enjoying your residency at Burgess Mill II and have only great things to say about our staff. Should you ever need anything, please do not hesitate to let our team know!

Verified Resident 812187 • vrp • 2020

09/05/2020

Structural problems are causing significant amounts water to come in from my bedroom window when It rains . It's been months and I'm not happy. It overshadows any positives of living in this community. See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

09/07/2020

I'm sorry to hear about this and I invite you to contact our team at [email protected] so we can speak directly about the issue. We look forward to hearing from you.

Verified Resident 798256 • vrp • 2020

07/30/2020

Love the community very quiet, clean, and peaceful. I love how close is to the downtown and shopping. The staff was helpful and friendly. Lots of natural light and the garage is a plus. I love living here. See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

07/31/2020

Wow, we are thrilled to hear how pleased you are with your residency at Burgess Mill Station! It's always wonderful to know our residents are completely satisfied, and your feedback put a smile on our faces. Thanks for sharing this excellent review with us!

Verified Resident 698976 • vrp • 2019 - 2020

07/12/2020

Our 1 bedroom townhouse is very spacious & updated. We like the layout of the apartments & you can't hear any noise through the walls. The community is very clean & well kept. I feel safe walking through the community. The staff is courteous & helpful.… See More

Useful 0

Thanks for voting!

Report

Burgess Mill Station I and II Manager

07/13/2020

Thank you for this fabulous feedback! It's wonderful to know you're enjoying the spaciousness and overall layout of your townhouse. Thank you for sharing how comfortable you feel within the community as well. We wouldn't have it any other way!

•

Updated Review