Number of reviews in the past 365 days | 38 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1.13 days |
Contact Property
Burgess Mill Station I and II
3050 Milltown Drive
Ellicott City, MD 21043
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 38 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1.13 days |
Thanks for sharing how wonderful it is calling Burgess Mill Station home! Our wonderful community is in an exceptional location and we're so glad to hear you're enjoying so many aspects of your experience. Thanks for the excellent review!
Wow, your feedback made our day! We're thrilled to hear your experience has been exceptional and you are happy calling Burgess Mill Station home. We thank you so much for the kind words about our dedicated team; we love what we do!
Thank you for this wonderful review! We are so glad your experience at Burgess Mill Station I and II has been great. If there is anything else we can do for you, please don't hesitate to let us know. Thank you so much and have a great day!
Wow, this is absolutely wonderful to hear. We love helping people find the perfect place to call home and we're so glad Burgess Mill is a great fit. Thank you so much for this fantastic review.
Thanks for sharing a glimpse into your experience with us. We're delighted to hear you're comfortable and happy in the community -- we wouldn't have it any other way! Your review is greatly appreciated and we hope you have a fantastic weekend!
Hi there! Our team was floored by your amazing feedback and we thank you for sharing your wonderful experience. It's great to hear so many aspects of your residency have been excellent, from our location to our prompt response times to maintenance requests. We thank you so much for the review.
Thanks for sharing this positive feedback about our convenient location. It's great to know you had a seamless move-in experience and found our team to provide excellent service. We appreciate the thumbs up!
We're so happy to welcome you to the community! It's lovely to hear you're enjoying your new home and we can't wait to serve you for many years to come. Thank you for this awesome feedback!
Thank you for recommending Burgess Mill Station to others! We appreciate the positive feedback about our dedicated team. We take great pride in providing residents with a great place to call home.
Welcome to Burgess Mill! We're glad to hear your experience has been great thus far and you're enjoying the design. We hope you have a fantastic spring in the community!
We value your comments and suggestions and invite you to reach out to us at [email protected] to over your feedback in greater detail. Our team is always eager to assist!
Hi there and thank you for taking the time to leave us this feedback. We are very happy to hear that at Burgess Mill Station I and II, our residents have been having the fantastic experience we hope to bring. It is wonderful to know that our staff has not only met the expectations of our residents, but also exceeded them. Thank you once more for this review, and we hope you have an amazing day!
Wow, this is absolutely amazing feedback and we're thrilled to hear about your fantastic experience. Thank you for taking the time to share how beautiful our community is, along with details about our attentive service. We hope to serve you for many years to come!
Thank you very much for this review. We are so glad that at Burgess Mill Station, you have been enjoying our helpful team members. Your words bring us great joy, and if there is anything further we could do for you, please do not hesitate to let us know. Thank you again for this feedback and have a great day.
Thanks for the 5-star rating and great feedback! We're so glad to hear you're enjoying our convenient location and fast response times to maintenance requests. We hope you continue to enjoy your experience in our lovely community!
This is lovely to hear! We're so pleased by your recommendation and thumbs up regarding our fantastic service. We hope you have a great day!
Thanks for the fantastic recommendation! We're thrilled to hear your experience was fantastic and you found our service to be responsive and professional. We hope you have a great day!
Wow, we first want to say thank you for choosing to reside with us for nine years! Thank you so much for sharing how lovely the community is -- we are delighted with your recommendation!
We appreciate the positive star rating. It's great to know you're enjoying Burgess Mill Station!
We're so glad to hear you love the community! Our mission is to provide you with exceptional service at all times, and we're sorry if you experienced anything less than that. Please feel free to send us a note at [email protected] if you have any questions or would like to discuss any aspects of your experience, as we'd love to assist.
Thanks for the glowing review! We're so happy to hear your experience has been fantastic and you're enjoying everything our wonderful community has to offer. We appreciate the big thumbs up!
We're so glad you're enjoying your residency at Burgess Mill II and have only great things to say about our staff. Should you ever need anything, please do not hesitate to let our team know!
I'm sorry to hear about this and I invite you to contact our team at [email protected] so we can speak directly about the issue. We look forward to hearing from you.
Wow, we are thrilled to hear how pleased you are with your residency at Burgess Mill Station! It's always wonderful to know our residents are completely satisfied, and your feedback put a smile on our faces. Thanks for sharing this excellent review with us!
Thank you for this fabulous feedback! It's wonderful to know you're enjoying the spaciousness and overall layout of your townhouse. Thank you for sharing how comfortable you feel within the community as well. We wouldn't have it any other way!
$2,024
N/A
N/A
1 Bedroom
$1,708
N/A
N/A
2 Bedrooms
$2,620
N/A
N/A
3 Bedrooms
At Burgess Mill Station, garden-style apartments, townhomes and manor homes are nestled within a lush, picturesque landscape. Burgess Mill Station is conveniently located for commuters who work in Columbia, Baltimore, and Washington, D.C. and offers a government discount. Tour the decorated model today!
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Contact Property
Burgess Mill Station I and II
3050 Milltown Drive
Ellicott City, MD 21043