Review History for Verified Resident 725168

Burgess Mill Station I and II


Updated Review

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Resident 725168

Verified Resident 2018 - 2023

10/5/2023

The apartments are clean and lovely inside, the maintenance staff has always been friendly. Office staff feedback can sometimes take a while, like yesterday I left a message for a manager to call me back about something, it has been over 24 hours no response no acknowledgment. Also there has been increase in people loitering around, making the community less than ideal for those used to more serene surroundings.
    Manager

    10/6/2023

    Burgess Mill Station I and II
    Thanks for taking the time to share that you've found the team to be friendly. We appreciate your input regarding the timeliness of communication from our team - we'll certainly take this feedback to heart.
    3 Previous Reviews

    Previous Review

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    Resident 725168

    Verified Resident 2018 - 2021

    1/16/2021

    I have nothing else to say, other than I wish the hallways/ stairwells were better kept than they are. The stains make the overall look of the community less well taken care of. I also wish a community online page would foster more community interactions than paper posts on doors.
      Manager

      1/18/2021

      Burgess Mill Station I and II
      We value your comments and suggestions and invite you to reach out to us at BurgessMill@hrehllc.com to over your feedback in greater detail. Our team is always eager to assist!

      Previous Review

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      Resident 725168

      Verified Resident 2018 - 2020

      10/29/2020

      Nothing remarkable, nice area, but I wish the hallways and stairways were cleaner. Also sometimes people soliciting the community can easily get in, and just knock on my door, so security is not good.
        Manager

        10/29/2020

        Burgess Mill Station I and II
        We value your feedback and would like to go over your comments in greater detail so we can ensure any concerns are addressed. Please send us a note at burgessleasing@hrehllc.com so we can speak further. We look forward to hearing from you.

        Previous Review

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        Resident 725168

        Verified Resident 2018 - 2019

        12/10/2019

        The community is too noisy and the materials used inside the apartments are cheap though they look nice. Communication could better if they could come up with using an electronic system instead of papers stuck on one's door.

          Review 11 out of 166

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          Burgess Mill Station I and II

          March 2024

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