Ellicott Gardens

5505 Waterloo Road, Ellicott City, MD 21043
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Ellicott Gardens

5505 Waterloo Road

Ellicott City, MD 21043

 
 
 
 
 
 

ApartmentRatings Property Breakdown

RENTER RATING
Based on 37 
Reviews and
92 
Resident Surveys
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4.8National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.8
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.8
Work Order
Our team's performance in responding to service requests.
93%RECOMMENDED
THIS PROPERTY
VS
78%CITY AVERAGE

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Ellicott Gardens Manager

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Verified Resident 744368 2019 - 2020 Recommended
Reviewed 02/13/2020
The neighbors are reasonable and respectful. There isn't much drama. Sometimes you have to wait for parts, but things seem to get fixed (except the basement parking garage door; it's been open since before winter. It's 14 Feb. That's why I gave the secority question a… See More
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Verified Resident 740970 2012 - 2020 Recommended
Reviewed 02/01/2020
Present management doing a great job. I had a special situation and needed a floor without carpet and they considered my disability and my situation. My apt is so much cleaner and healthier. Thank you Ellicott Gardens.
Ellicott Gardens Manager02/05/2020

Thank you so much for the positive feedback! It's great to hear we were able to assist and you're comfortable in your apartment. We hope you continue to enjoy your residency at Ellicott Gardens, and should you ever need anything, our door is always open! Best, Kristy Scholl, Director of Sales

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Verified Resident 575949 2009 - 2019 Recommended
Reviewed 10/15/2019
I had no problems with the staff with there services or communication great place to live and I will be living here hopefully for the rest of my life I really hope that they the bus routes where I stay at we need that here as… See More
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Verified Resident 706927 2019 Recommended
Reviewed 10/15/2019
The location is ideal for commuting to work as well as the neighboring cities (DC & Baltimore). The people, for the most part are amiable. The management team is accessible and responsive. The amenities are pleasant.
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Verified Resident 696325 2018 - 2019 Recommended
Reviewed 09/17/2019
It's been great! I love it here. Very peaceful and quiet. When I come home at night There is no noise to keep me from falling asleep. Neighbors are nice, I never fear for my safety. I wish the gym was better and we had a… See More
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Verified Resident 677761 2010 - 2019 Recommended
Reviewed 08/13/2019
Currently, best management team the property has ever had. It's kept clean, and fairly quiet. Well centered. Very comfortable accomodations, my one bedroom is really spacious. No issues with maintenance when needed.
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Verified Resident 659674 2019 Recommended
Reviewed 07/02/2019
Everything nice except the roaches I think they need a new company called ATC for their pesticide problems because they guarantee and they educate. Other than that the office staff was wonderful at least so far
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Verified Resident 647041 2019 Recommended
Reviewed 05/31/2019
since i moved in this community i'm satisfying and enjoying. there are something to correct needed and ask to office then she answered nicely and trying to solve the problem as soon as possible .thanks to Katrina. See More
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Verified Resident 630436 2016 - 2019 Recommended
Reviewed 04/23/2019
I love living in this community. Everyone is so pleasant. Management is great and very professional and nice. My experience here had been great so far. Everyone is so respectful around here. We are like family.
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Verified Resident 629377 2019 Recommended
Reviewed 04/19/2019
I am pleasently surprised at how quickly and easily I was able to move in to Ellicott Gardens Apartments. Everyone here has been very helpful. It's been a stress-free transition from one place to another, and I'm very happy and comfortable here. Thank you!
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Verified Resident 618324 2019 Recommended
Reviewed 03/21/2019
It's quiet, office staff cares, they make sure that everything that you need or may need done in your apartment is done. The neighborhood it self is very welll maintained with I really like. The neighbors are also very nice See More
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Verified Resident 579089 2015 - 2019 Recommended
Reviewed 12/04/2018
Management and maintenance are friendly and available. The community is safe and welcoming. Security has been updated and the building has been aesthetically upgraded. Surrounding area kid and family friendly.
Ellicott Gardens Manager03/05/2019

I am so thrilled to hear how much you're loving the amenities & convenient location at Ellicott Gardens. There are so many reasons to enjoy living here, and our team works hard to ensure that our residents have a clean, well-maintained community. They will be grateful for the positive feedback. Please keep in touch, and let our team know if there is anything we can do to improve your experience! Thank you, Kristy Scholl Director of Sales & Marketing Humphrey Management for Ellicott Gardens

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Verified Resident 573457 2012 - 2019 Recommended
Reviewed 11/20/2018
been decent thus far but have had several management changes which isn't professional in my opinion, very stressful to have to meet new management especially with my brain injury, I don't deal with quick change easily
Ellicott Gardens Manager11/30/2018

Thank you for taking the time to provide your feedback. I'm truly sorry to hear that you are experiencing pest concerns in your apartment home. At Ellicott Gardens, the comfort of our residents is our top priority. Your response is a truly appreciated, as it allows us the opportunity to address your concerns and work to improve your resident experience. I would like to invite you to speak with our Community Manager personally so that we can find a solution together; please give me a call at the leasing office. Thank you, Kristy Scholl Director of Sales & Marketing Humphrey Management for Columbia Landing

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Verified Resident 527303 2018 Recommended
Reviewed 08/14/2018
So far manager is wonderful staff also only issue is hot water anything else is awesome would be nice to have washer and dryer in unit very well kept complex some what affordable could be a little cheaper
Ellicott Gardens Manager11/30/2018

Thank you so much for your review, and for taking the time to share what you love about your resident experience. Your feedback is crucial to our mission to create a thriving community! Please don't hesitate to reach out if we can do anything to enhance your residency! Thank you, Kristy Scholl Director of Sales & Marketing Humphrey Management for Ellicott Gardens

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Verified Resident 474281 2008 - 2018 Recommended
Reviewed 04/09/2018
Nice building. Garage. Elevators, Nice commons areas. No loitering outside. Fairly quiet. Office managers and assistants have changed countless times however. Nice they do some community events outside for residents. Overall a good place to live. See More
Ellicott Gardens Manager06/01/2018

Thank you for your feedback on your home, and community. I'm glad to hear that you're enjoying the convenience and features of Ellicott Gardens, as well as the resident events! We appreciate your patience as we worked to find the right team members for Ellicott Gardens! Your thoughtful feedback is truly appreciated. Thank you, Kristy Scholl Director of Sales & Marketing Humphrey Management for Ellicott Gardens

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Verified Resident 470850 2013 - 2019 Not Recommended
Reviewed 04/02/2018
Management is great! They do what they can to provide a nice, pleasant place to live and keep the building clean and functional. Unfortunately, rent goes up every single year. Still the lowest cost option in the area, but have to recertify every year for tax… See More
Ellicott Gardens Manager06/01/2018

Thank you so much for sharing your thoughts on your residency at Ellicott Gardens! With so many choices out there on where you call home, we are grateful that you've chosen our gorgeous community! Please don't hesitate to reach out to us if there's every anything we can do to enhance your residency! Thank you, Kristy Scholl Director of Sales and Marketing Humphrey Management for Ellicott Gardens

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Verified Resident 458086 2017 - 2018 Recommended
Reviewed 02/26/2018
The staff really are dedicated to making this community feel like OUR HOME! The community meetings allow residents to recognize each other and share info. An onsite security officer around the clock would increase safety.
Ellicott Gardens Manager03/22/2018

I am so thrilled to hear how much you're loving your home at Ellicott Gardens. There are so many reasons to enjoy living here, and our team works hard to ensure that our residents have a clean, well-maintained community. They will be grateful for the positive feedback. Please keep in touch, and let our team know if there is anything we can do to improve your experience! Thank you, Kristy Scholl, Director of Sales and Marketing Ellicott Gardens Humphrey Management

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Verified Resident 452975 2016 - 2019 Recommended
Reviewed 02/12/2018
I love staying here. It's a nice community for singles and small families. It's a very secure building. You must use your key to enter the front of the building. One other perk is that there is a parking Garage and resident storage. Just overall a… See More
Ellicott Gardens Manager03/22/2018

Thank you so much for your kind words. At Ellicott Gardens, we take great pride in keeping our community clean, well-maintained, and inviting.Please don't hesitate to reach out to us if we can do anything to make your experience in your home better! Thank you, Kristy Scholl, Director of Sales & Marketing Ellicott Gardens Humphrey Management

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Verified Resident 445829 2017 - 2018 Not Recommended
Reviewed 01/26/2018
Things were not properly done when I initially moved in. The things that were on my checklist to be fixed at my initial move in was not fixed right away, I had to constantly ask the office when these things would be done and finally I… See More
Ellicott Gardens Manager03/22/2018

Thank you for taking the time to provide your feedback. I'm truly sorry to hear that you are not satisfied with the maintenance that was performed in your apartment home. At Ellicott Gardens, we strive to provide outstanding service, and quality work to our residents. Your response is a truly appreciated, as it allows us the opportunity to improve our performance. If you are still experiencing any unresolved concerns, please feel free to reach out to me at 443-259-4900. Thank you, Jeannie Rhodes, Regional Manager Ellicott Gardens

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Verified Resident 442429 2012 - 2019 Recommended
Reviewed 01/18/2018
IN MY EXPERIENCE, THE MAINTENANCE IS VERY KNOWLEDGEABLE, AND A QUICK, RESPONSE AND HELPFUL , OUR OFFICE MANAGER, GOES OVER & BEYOND TO HELP BRING US TOGETHER. I've meet all new people since I've been here, also if i could also say, if i give maintenance… See More
Ellicott Gardens Manager03/22/2018

Thank you for taking the time to provide your feedback. I'm truly sorry to hear that you are not satisfied with the communication with our leasing office. At Ellicott Gardens, we truly value our residents, and outstanding customer service is our highest priority. Your review is a truly appreciated, as it allows us the opportunity to improve our performance. If you are still experiencing any concerns; please give me a call at 443-259-4900. Thank you, Jeannie Rhodes, Regional Manager Ellicott Gardens

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Verified Resident 203860 2014 - 2015 Recommended
Reviewed 12/09/2015
I Like the community I live in, very clean building they provide cable in the laundry room / community room. The laundry room is very clean although the money machine doesn't work sometimes I wish they had washer/dryers in the units. Overall I like the environment,… See More
Ellicott Gardens Manager12/14/2015

Thank you for your review! We are glad that you are pleased with your home and our service!

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Verified Resident 202360 2014 - 2015 Recommended
Reviewed 12/03/2015
Ellicott Gardens is located near everything from shopping to major (and minor) highways. It is a small community, managed with professional care and attention to safety, appearance, and a sense of vitality. It is easy to call Ellicott Gardens "home."
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Verified Resident 201870 2014 - 2020 Recommended
Reviewed 12/01/2015
I'm very pleased with the up keep and overall appearance of the Ellicott Gardens community. It's a very nice community to live in, the staff shows their appreciation through a variety of activities, events, meetings and parties to show that we are their #1 priority! I… See More
Ellicott Gardens Manager12/14/2015

Thank you for your review! We are glad that you are satisfied with your home and our service.

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Verified Resident 199792 2014 - 2018 Recommended
Reviewed 11/20/2015
This is a very clean apartments building! And the staff do their best to make sure that the common area is clean and well maintained! The manager is amazing! Very active and ready to help everyone! They are doing an awesome job!
Ellicott Gardens Manager11/23/2015

Thank you for your review and kind words. We value you as a resident of Ellicott Gardens.

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Verified Resident 199283 2014 - 2015 Recommended
Reviewed 11/18/2015
For a single person or a small family this is a comfortable place to call home. The ammenities are nice. Only thing missing is a pool in the summer, otherwise it is clean, secure, and quiet. The garage in the winter is enough to make this… See More
Ellicott Gardens Manager11/18/2015

Thank you for taking the time to post this great review. We are glad that you are pleased to call Ellicott Gardens 'home' and hope you choose to live here for a long time!

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Features & Amenities

Laundry

  • Laundry On-Site

Parking

  • Ample Open Parking Available

General

  • 24-hour management availability
  • Business Center
  • Elevator
  • Fitness Center
  • On-Site Maintenance
  • On-Site Management
  • Playground
  • Recreation Room
  • Storage Space

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    772

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom, 1 Bath

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    1,206

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom, 2 Bath

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Change overview copy to: Picture a magnificent Ellicott City, Maryland affordable apartment community in a premier residential neighborhood surrounded by outdoor recreation, inviting plazas, and great shopping. Imagine a Howard County setting alive with things to do in state-of-the-art facilities, like an arts & crafts room, fitness center, clubhouse, playground, and more. Next, add the peace of mind of a controlled-entry environment and the luxury of amenity-filled one- and two-bedroom apartments, and you’ll arrive at Ellicott Gardens. Enjoy a smoke-free community in the heart of everything, but feels miles away! Come, discover Ellicott Gardens in Howard County, a thriving Humphrey Management community where a lifestyle rich in amenities is more than just a dream; it’s an affordable reality.

Management Company: Humphrey Management

Office Hours Open Now!

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 05:00 PM
  • Saturday: Closed

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Ellicott Gardens

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  • (Manager photo uploaded on 08/13/2013) Image of Ellicott Gardens in Ellicott City, MD

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