Number of reviews in the past 365 days | 10 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 7.3 days |
Contact Property
Ellicott Gardens
5505 Waterloo Road
Ellicott City, MD 21043
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 10 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 7.3 days |
Thank you for this wonderful review! We are so glad your experience at Ellicott Gardens has been amazing. If there is anything else we can do for you, please don't hesitate to let us know. Thank you so much and have a great day!
I'm sorry to hear about your frustration. Our team is always here to go over your concerns and can be reached at [email protected] We look forward to speaking with you soon.
Wow, thank you for this lovely recommendation! It's fantastic to know you're pleased with our service and the neighborhood. We're happy to have you here!
Thanks for sharing how great it is to call Ellicott Gardens home! We're thrilled you're loving our beautiful community -- and it's wonderful to know our efforts at caring fro the neighborhood are vividly apparent. We appreciate the 5-star rating!
Wow, thank you so much for sharing so many amazing aspects of your experience! We're thrilled to hear you're enjoying residing at Ellicott Gardens, and your 5-star rating put a smile on our faces!
We value your feedback and are glad to hear you're enjoying the community. That said, we'd be happy to discuss any concerns with you directly, so we can assist. Please reach out to us at [email protected] so we can speak directly.
Thank you for the lovely recommendation! We're so glad you're completely satisfied with your experience at Ellicott Gardens and find our service to be courteous and professional. Thanks for the excellent 5-star rating!
Thank you for this lovely review! We are glad to hear our location is proving to be convenient and our service has been excellent! We're so happy to welcome your family to the community!
What great feedback! To know your experience has been awesome from day one is wonderful to hear! Thank you for pointing out how spacious our homes are, as well as how clean and well-maintained the community is. We hope you have a wonderful day!
It's great to know your experience has been good. If you have any suggestions on how we can make it great, please let us know at [email protected]!
It's lovely to hear Ellicott Gardens has been working out wonderfully for you and your family. We are pleased the location makes for an easy commute and you're pleased with the renovations. Thanks for taking the time to leave us a great review! Best, Kristy Scholl, Director of Sales
Thank you so much for the positive feedback! It's great to hear we were able to assist and you're comfortable in your apartment. We hope you continue to enjoy your residency at Ellicott Gardens, and should you ever need anything, our door is always open! Best, Kristy Scholl, Director of Sales
Your recommendation and glowing review mean the world to us! Thanks for sharing so many great aspects of your experience -- and the community as a whole!
Thank you so much for your kind words. At Ellicott Gardens, we take great pride in keeping our community clean, well-maintained, and inviting.Please don't hesitate to reach out to us if we can do anything to make your experience in your home better! Thank you, Kristy Scholl, Director of Sales & Marketing Ellicott Gardens Humphrey Management
Thank you so much for sharing your thoughts on your residency at Ellicott Gardens! With so many choices out there on where you call home, we are grateful that you've chosen our gorgeous community! Please don't hesitate to reach out to us if there's every anything we can do to enhance your residency! Thank you, Kristy Scholl Director of Sales and Marketing Humphrey Management for Ellicott Gardens
Thank you for taking the time to provide your feedback. I'm truly sorry to hear that you are experiencing pest concerns in your apartment home. At Ellicott Gardens, the comfort of our residents is our top priority. Your response is a truly appreciated, as it allows us the opportunity to address your concerns and work to improve your resident experience. I would like to invite you to speak with our Community Manager personally so that we can find a solution together; please give me a call at the leasing office. Thank you, Kristy Scholl Director of Sales & Marketing Humphrey Management for Columbia Landing
I am so thrilled to hear how much you're loving the amenities & convenient location at Ellicott Gardens. There are so many reasons to enjoy living here, and our team works hard to ensure that our residents have a clean, well-maintained community. They will be grateful for the positive feedback. Please keep in touch, and let our team know if there is anything we can do to improve your experience! Thank you, Kristy Scholl Director of Sales & Marketing Humphrey Management for Ellicott Gardens
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772
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1 Bedroom, 1 Bath
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1,206
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2 Bedroom, 2 Bath
Change overview copy to: Picture a magnificent Ellicott City, Maryland affordable apartment community in a premier residential neighborhood surrounded by outdoor recreation, inviting plazas, and great shopping. Imagine a Howard County setting alive with things to do in state-of-the-art facilities, like an arts & crafts room, fitness center, clubhouse, playground, and more. Next, add the peace of mind of a controlled-entry environment and the luxury of amenity-filled one- and two-bedroom apartments, and you’ll arrive at Ellicott Gardens. Enjoy a smoke-free community in the heart of everything, but feels miles away! Come, discover Ellicott Gardens in Howard County, a thriving Humphrey Management community where a lifestyle rich in amenities is more than just a dream; it’s an affordable reality.
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Contact Property
Ellicott Gardens
5505 Waterloo Road
Ellicott City, MD 21043