Review History for Verified Resident 780703

The Elms at Falls Run


Updated Review

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Resident 780703

Verified Resident ā€¢ 2020 - 2023

5/16/2023

This is a nice and quiet community. The rent is a little high but it's understandable due to the convenience of location to everything around (stores, highways, etc). The property is pretty well maintained and safe.
    Manager

    5/17/2023

    The Elms at Falls Run
    Thank you for taking the time to leave us a great review for our community! We're happy we could meet your expectations and if there is any additional feedback you would like to share with us, please reach out to us at the Leasing Office! Have a wonderful day! All the best, Elizabeth Zoccoli Marketing Coordinator
    4 Previous Reviews

    Previous Review

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    Resident 780703

    Verified Resident ā€¢ 2020 - 2022

    5/31/2022

    This is a nice, safe and for the most part - quiet neighborhood. Conveniently next to rt 100 and 29. Everyone is generally nice. The apartment staff is helpful and responsive. Not sure that this should be advertised as a luxury apartment though. It does have high ceilings but that's all that really makes it luxury. The appliances are older and the interior just looks like a pretty normal apartment. Honestly, you get what you pay for. The biggest perk as i've mentioned is the location next to the highways. Overall it's a good place to live, just tame your expectations on the "luxury" part.
      Manager

      6/1/2022

      The Elms at Falls Run
      Thank you for sharing your review with us! We are pleased to hear that you are enjoying your overall experience with us and appreciate the feedback on the appliances and appearance. We deeply value your input as it helps us better serve our residents. We hope you will continue to share any additional feedback, questions or concerns. All the best, Elizabeth Zoccoli Marketing Coordinator

      Previous Review

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      Resident 780703

      Verified Resident ā€¢ 2020 - 2021

      5/17/2021

      This is a relatively quiet and quite safe community. The apartments have a nice comforting feel surrounded by a lot of greenery. The office staff is kind and helpful. The maintenance team is A1. It checks off everything on an apartment search checklist. This is not just an apartment, it is a home. (I was not hired by the apartment management or anything, I am a current resident who is just very satisfied with this apartment).
        Manager

        5/17/2021

        The Elms at Falls Run
        Thank you for sharing why The Elms at Falls Run isn't just an apartment, but a home. That is what we strive for each and every resident to experience. We appreciate you sharing that our team is A1 and hope you continue to enjoy living at The Elms. Kind Regards, Megan Adams Director of Marketing

        Previous Review

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        Resident 780703

        Verified Resident ā€¢ 2020

        12/2/2020

        This is a good apartment complex. It's quiet, the ceilings are high, convenient in location however the appliances need upgrading. Despite that, it's a nice place to live based on their reasonable rent pricing. Also the maintenance team is excellent!
          Manager

          12/4/2020

          The Elms at Falls Run
          Thank you for your wonderful review of our amazing community! Our maintenance team works hard to ensure our community and amenities remain in pristine condition. We are happy to know you've enjoyed our convenient location and peaceful atmosphere. Please feel free to reach out to us with any questions or concerns. Thank you and have a great day,

          Previous Review

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          Resident 780703

          Verified Resident ā€¢ 2020

          6/16/2020

          Management team was difficult to get in contact with because of COVID but upon move-in, we were able to get in contact. Maintenance team were spot on with tending to issues. Upon move-in, apartment was unclean and appliances were outdated compared to what was advertised. Overall neighborhood is quiet and good for families. Ample parking and close to major highways/shopping/convenience stores.
            Manager

            6/17/2020

            The Elms at Falls Run
            Hello, Thank you for leaving us a 4-star review. It pleases us to know that you are happy with your move-in process during COVID-19. We do apologize for the minor maintenance issues you encountered and that your apartment was not what you expected. We would love more feedback and to learn more about your experience. At your earliest convenience, please contact our management team. The Elms at Falls Run

            Review 37 out of 255

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            The Elms at Falls Run

            March 2024

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