Number of reviews in the past 365 days | 51 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 3.78 days |
Contact Property
The Elms at Montjoy
4900 Walking Stick Road
Ellicott City, MD 21043
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 51 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 3.78 days |
Thanks for your 5-star review! We appreciate your incredible words about our community and we are so happy to hear that you are enjoying your experience with us! Please continue to reach out and share any additional feedback with us. Have a great day! The Elms at Montjoy
Thank you for your 5-star review! We appreciate your kind words about our dedicated team and we are so happy to hear that you are enjoying you spacious apartment home! Please continue to reach out to share any additional feedback. We aim to please and love to hear from our residents! Have a nice day, The Elms at Montjoy
Thank you for sharing your 5-star review! We are so happy to hear that you are enjoying your experience with us! Please continue to reach out to share any additional feedback, questions or concerns. Thank you, The Elms at Montjoy
Hello, Thank you for such an amazing review of our community! We are so happy to know that you are enjoying your beautiful and spacious apartment with all the wonderful updates. We are also very pleased you had a smooth move-in process and we again welcome you to the community! If there is anything we can do for you, please let us know. Have a wonderful day! Management
Thank you for taking the time to share your review! We are so happy to hear that you are enjoying your experience in our community. Please continue to share your feedback with us. We aim to please and love to hear from our residents! Thank you, The Elms at Montjoy
Thank you for sharing your 5-star review! We are so happy to hear that you have had a great experience with us. We aim to please and love to hear from our residents, so please continue to share your feedback with us! Have a great day, The Elms at Montjoy
Hello, Thank you for the 5-star review! We are so happy that you are enjoying living in our community and that you find us to be a community that offers quietness and safety. If there is anything you may need, please be sure to let us know. We love helping our residents. Thanks again and enjoy your day!
Hello, Thank you for your review of our community and staff. We are so happy to know you are enjoying living here and that you find our community to be quiet and peaceful. We are also happy to know you are pleased with our maintenance team as they pride themselves on being responsive and efficient. Please let us know if there is anything we can do to make your experience here even better. Enjoy your day, The Elms at Montjoy
Hello, Wow, thank you for the amazing review and kind words for our hard-working team! We make every effort to provide the highest living experience to our community and invite you to continue sharing your feedback and suggestions. We love to hear from our residents! Have a wonderful day, The Elms at Montjoy
Hi, Thank you for taking the time to share your feedback. Our team works hard to ensure our residents have the highest living experience possible and appreciate your perspective. We need this information to implement changes and would love to learn more about your personal circumstances. If we can be of any assistance, please contact us directly, or stop by our office in person. We look forward to hearing from you soon.
Hello, Wow, thank you for the amazing review and kind words for our friendly and hard-working team! We make every effort to provide the highest living experience to our community and invite you to continue sharing your feedback and suggestions. We love to hear from our residents! Have a wonderful day, The Elms at Montjoy
Hello, We appreciate you taking the time to leave us an awesome review. We are happy that you have had a pleasant experience so far and are happy with the work our staff has done, especially Mallelyn and our Maintenance. Please let our office know if there is anything we can do to make your experience even better! Enjoy the rest of your day! The Elms at Montjoy
Thank you for sharing your review! We appreciate your amazing recommendation and positive words about our team. Have a great day, The Elms at Montjoy
Thanks for your 5-star review! We are so happy to hear that you are enjoying your experiencing living in our community. Please continue to share your feedback with us. We love to hear from our residents! Have a great day, Sabrina Leckemby, Marketing Coordinator, Legend Management Group
Hi, Thank you for the 5-stars! Our entire team here strives to provide an exceptional living experience for all residents and invite you to continue sharing your feedback and suggestions with our team. If there is ever anything we could do to make your living experience even better, please don't hesitate to reach out to us directly. Thank you again and have a wonderful day,
Hello, Thank you for leaving a wonderful review! We are happy to know that you are enjoying the community's peaceful environment and our staff,. We always aim to give you the best experience possible. Please feel free to reach out to us if you have any suggestions or if there is anything we can do to assist you. Have a great day!
Hello, Thank you for sharing your living experience! We are so happy to know you've had a positive experience with our team and have been enjoying our exciting community events! We strive to provide a friendly and welcoming community to residents and visitors alike and aim for the highest living experience possible. If you ever have questions or concerns, please feel free to reach out to a member of our team. Thank you and have a great day,
Thank you for sharing your review! We are happy to hear what you enjoy about living in our community! Please feel free to share any additional feedback with us. We love to hear from our residents! Have a great day, Sabrina Leckemby, Marketing Coordinator, Legend Management Group
Hi, Thank you for taking the time to leave us a review. We are happy to know you like living in the community. Please let us know if there is anything you may need to make your experience even better. We love assisting our residents. Have a good day!
Hi! We are so happy to have earned such a wonderful recommendation from you about our community! We appreciate all feedback and suggestions from our residents and would love to talk about your concerns with the valet trash collection in more detail. At your convenience, please stop by or call the office and speak with a member of our management team. Thank you again and have a wonderful day!
Hello, Thank you for your kind words for our staff and our community. We are also happy to see you are enjoying our location. If there is anything we can do to make your experience even better, please let us know. Have a wonderful day!
Estimada, Gracias por su comentario! Estamos muy contentos de escuchar que Usted está disfrutando de su apartamento con nosotros. Agradecemos sus buenas palabras sobre nuestra comunidad. Si tiene cualquier pregunta o duda, por favor pongase en contacto con nosotros. Llámenos si hay algo en lo que le podemos ayudar. Atentamente, The Elms at Montjoy
Hello, Our management team works hard to provide an atmosphere that our residents enjoy. It is nice to see that we are creating that atmosphere for you. We are also glad to see you are enjoying the community events. If you have any suggestions or feedback for our events, please let us know. Thanks again!
Hello, Thank you for your amazing review of our community! We are happy to know you've enjoyed our central location and friendly community. Please feel free to reach out to us with any questions or concerns. Thank you and have a great day,
Thank you for your 5-star review and welcome to the community! We appreciate your feedback about your experience and we are happy to hear that you enjoy living with us! Have a great day, The Elms at Montjoy
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Enjoy the benefits of living in Howard County, one of America's Best Places to Live. The Elms at Montjoy offers spacious apartment living, award winning service professionals and a location that delivers. This convenient address offers easy access to the workday commute, top rated schools, exceptional shopping, dining, entertainment and much more. Residents can make the most of every moment at home or on the go. The Elms is committed to delivering an exceptional customer experience and continually works to build a sense of community that truly feels like home.
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Contact Property
The Elms at Montjoy
4900 Walking Stick Road
Ellicott City, MD 21043