Review History for Verified Resident 669260

The Elms at Montjoy


Updated Review

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Resident 669260

Verified Resident ā€¢ 2019 - 2023

1/6/2023

Very positive.. quick response on maintenance and attempts to keep landscaping and grounds upkeep current: office personnel a little transient..but always cordial; power washing needs to be more thorough and often in entry ways and steps/ landings; schrubs and grass needs more talc.. SO IMPORTANT for community aesthetics and rentability
    Manager

    1/6/2023

    The Elms at Montjoy
    Thank you for taking the time to share your review of The Elms at Montjoy. We are happy to hear that your overall experience has been a positive one. We appreciate you sharing your feedback about the power washing and landscaping. We will make sure to address this with our team so this can be looked into. We hope you will continue to share any further input as it helps us better serve our community! All the best, Elizabeth Zoccoli Marketing Coordinator
    5 Previous Reviews

    Previous Review

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    Resident 669260

    Verified Resident ā€¢ 2019 - 2022

    7/18/2022

    Great location , great management response, good landscaping, very good maintenance response, very good facilities( pool and work out room) and good valet trash service. No traffic issues. Plenty of parking. Renovation of apartments ongoing.
      Manager

      7/19/2022

      The Elms at Montjoy
      Thank you for your wonderful review of The Elms at Montjoy! We are so glad that to hear that you love the community and our team's exceptional service! We are so happy that you love our amenities, and we hope you enjoy our amazing pool for this summer season! We are always looking for ways to improve so please continue to share any additional feedback, questions, or concerns. We love to hear from you! All the best, Elizabeth Zoccoli Marketing Coordinator

      Previous Review

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      Resident 669260

      Verified Resident ā€¢ 2019 - 2022

      7/6/2022

      Great community. Staff is responsive and nice. Requests are handled expeditiously and courteously. Trash pickup is a great amenity. Renovation of kitchen and bathrooms is wonderful and done so quickly.
        Manager

        7/7/2022

        The Elms at Montjoy
        Thank you for your wonderful review of The Elms at Montjoy! We are so happy to hear that you love the community and our team's exceptional service! We are always looking for ways to improve, so we would greatly appreciate if you have any additional feedback, questions, or concerns to share. We look forward to you being a part of our community for many more years to come! All the best, Elizabeth Zoccoli Marketing Coordinator

        Previous Review

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        Resident 669260

        Verified Resident ā€¢ 2019 - 2022

        5/27/2022

        Excellent apartment size and location.Keeps us informed about up keeping items. Grounds are nice but some forget to pickup after their dogs. Like the trash service too. Staff is helpful and nice. Willing to work to satisfy tenants.
          Manager

          5/27/2022

          The Elms at Montjoy
          Thank you for your great review of our community! We are pleased to hear how happy you are with the community, the location, and our team's exceptional service! We are always looking for ways to improve and better serve our residents, so we hope you continue to share your feedback. We look forward to you being a part of our community for many more years to come! All the best, Elizabeth Zoccoli Marketing Coordinator

          Previous Review

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          Resident 669260

          Verified Resident ā€¢ 2019 - 2021

          9/22/2021

          Quiet, good management, (responsive); Pipe noise and some "squeaky" floors. Breezeways open.. no security to building; good ground maintenance ; great pool and workout room and equipment; no thru traffic !!!
            Manager

            9/22/2021

            The Elms at Montjoy
            Thank you for sharing your review! Your feedback is great to have as we are committed to providing exceptional customer service. Please feel free to reach back out with any additional questions, comments or concerns for us that could make your experience even better. Thank you, The Elms at Montjoy

            Previous Review

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            Resident 669260

            Verified Resident ā€¢ 2019

            7/24/2019

            All Staff are friendly and so helpful when moving in. Requests and questions are handled promptly and efficiently no matter what it is or how many times you contact them. Units are spacious and laid out well - plenty of light. The walk-in closets are fantastic!
              Manager

              7/25/2019

              The Elms at Montjoy
              Hello, Thank you for taking time out of your day to leave us a review. We are happy to learn that you feel good about the work our staff has done to aid you in the move-in process. If you ever have any questions or need our assistance, please feel free to contact our office. We are always happy to help! Enjoy the rest of your day, The Elms at Montjoy

              Review 49 out of 403

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              The Elms at Montjoy

              March 2024

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