Review History for Verified Resident 724909

The Elms at Montjoy


Updated Review

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Resident 724909

Verified Resident ā€¢ 2019 - 2023

6/8/2023

It started out very nice. But things always change. Seems the quality of residents has declined. Residents are not respectful, clean, and do not care about the property and the comfort of their neighbors.
    Manager

    6/8/2023

    The Elms at Montjoy
    Thank you for taking the time to share your review. It is unfortunate that your recent experience has not been as exceptional due to your newer surrounding neighbors. We'd like the opportunity to discuss these concerns and address them further. Could you please reach out to us at the Leasing Office as soon as possible? We look forward to hearing from you. All the best, Elizabeth Zoccoli Marketing Coordinator
    3 Previous Reviews

    Previous Review

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    Resident 724909

    Verified Resident ā€¢ 2019 - 2021

    5/18/2021

    So far I have had a very good experience living in this community. The Management Staff is excellent. I love my apartment. It feels like HOME. I would recommend the community to anyone who enjoys quiet and peaceful living.
      Manager

      5/19/2021

      The Elms at Montjoy
      Thank you for taking the time to share your recommendation for The Elms at Montjoy. We are so pleased that you feel like you are HOME, that is the level of comfort we hope to deliver to all of our residents. We hope you continue to love your home at The Elms. Kind Regards, Megan Adams Director of Marketing

      Previous Review

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      Resident 724909

      Verified Resident ā€¢ 2019 - 2020

      11/11/2020

      Community is very nice and quiet for the most part. Office staff and Maintenance staff are very friendly and Professional. There does seem to be a real sense of community here. That is very important because I like to make my apartment feel like HOME.
        Manager

        11/13/2020

        The Elms at Montjoy
        Thank you for your review! We are so happy to hear that you feel a strong sense of community! Our entire team is dedicated to providing an exceptional customer service experience and appreciate your review of our team! Have a great day, The Elms at Montjoy

        Previous Review

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        Resident 724909

        Verified Resident ā€¢ 2019

        12/18/2019

        I have not lived here but a short time but so far everything is good. The only thing I wish is that the Dumpster area trash would be collected more often (could be the time of year people have more trash). And the people who collect the trash from the hallways would be neater (trash gets dropped on steps and in hallways). Other than that community is relatively quiet. Office staff is very responsive, courteous, and friendly. My apartment is very nice. Thanks
          Manager

          5/8/2020

          The Elms at Montjoy
          Thank you for sharing your review of our community! We're happy to know that our team is providing you with an exceptional experience and you are enjoying our thoughtfully designed apartment homes. Our trash issues have been addressed, however if you are still experiencing issues with this, please reach out to member of our team directly. Thank you, The Elms at Montjoy

          Review 19 out of 403

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          The Elms at Montjoy

          March 2024

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