Ratings & Prices for Lerner Surrey Square, Forestville, MD

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4
Safety	1
Office Staff	3
Maintenance	1
Neighborhood	1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	15 days

Ratings & Reviews (224 Reviews)

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Bryan_W876 • Resident • 2020

12/07/2020

I have lived here since the spring of 2011 I have one of the larger units and I've had nothing but problems since I moved in my unit has flooded 4 times, the crime in the complex is high especially with rims being stolen off vehicles… See More

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Lerner Surrey Square Manager

12/22/2020

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (301) 242-0845. We look forward to hearing from you.

Verified Resident 731478 • vrp • 2019

12/26/2019

Great community lots of events and the office staff is awesome. When it comes to maintenance they resolve the issue the same or next day. This community dose take pride in making sure your the children are taken care of for example the pool has a… See More

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Verified Resident 730853 • vrp • 2019

12/24/2019

my experience was good . it gave me a wide are of apartment to search. not many had 4 bedrooms available. not sure what more you need me to say. I found the apartment I have now moved into. it was very informative. See More

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Verified Resident 727348 • vrp • 2016 - 2019

12/13/2019

I've found the staff to be very accommodating . Maintaining property appearance is definitely a plus for my stay here. New trash service has help overall cleanliness of property. The laundry is also a plus in my eyes the way it's maintained

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Lerner Surrey Square Manager

12/15/2019

Dear Resident, Thank you so much for taking the time to share this feedback with others. We do take pride in our community and our great team. We will be sure to thank our staff for providing you with exceptional service. Thank you for calling Lerner Surrey Square home! Sincerely, Lerner Management

Verified Resident 601997 • vrp • 2018 - 2019

12/12/2019

I have enjoyed my apartment and the staff in the rental office is very nice and knowledgeable of their jobs. The maintenance guys are also friendly and will be there usually the same day if you have a problem.

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Lerner Surrey Square Manager

02/08/2019

Dear Resident, We are thrilled to hear of your wonderful experience! We could not be more proud of our team for exceeding your expectations and making you feel right at home! We sincerely thank you for taking the time to rate us. Thank you for calling Lerner Surrey Square home! Sincerely, Lerner Management

Verified Resident 727185 • vrp • 2018 - 2019

12/12/2019

It has been okay haven't really had a bad experience living here. I don't like the trash pick up charge. We take out our own trash to the dumpster. Parking sometimes is a problem getting a space near our building. Other than that it's been okay… See More

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Lerner Surrey Square Manager

12/15/2019

Dear Resident, Thank you for taking the time to share your thoughts. We will be sure to share your feedback about the trash containers with our team. You're also welcome to contact the Leasing Office directly. Thanks for calling Lerner Surrey Square home! Sincerely, Lerner Management.

Verified Resident 724648 • vrp • 2018 - 2019

12/09/2019

I have been living here a year and my experiences with the office and maintence staff has always been pleasant. The office staff is nice, helpful and understanding. The maintence staff is also kind, friendly and helpful.

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Lerner Surrey Square Manager

12/13/2019

Dear Resident, We are happy to have you as a resident! We will be sure to thank our staff and our maintenance for providing you with excellent customer service. Thanks for calling Lerner Surrey Square home. We look forward to many years to come! Sincerely, Lerner Management

Verified Resident 723598 • vrp • 2019

12/05/2019

I believe that Surrey Square Apartments is a wonderful place to live the staff is very helpful pleasant and professional. From day one I've got nothing but great experience and they still strive for the best. Maintenance is on point and quick. The homes here are… See More

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Lerner Surrey Square Manager

12/06/2019

Dear Resident, We are thrilled to hear of your wonderful experience! We could not be more proud of our team for exceeding your expectations and making you feel right at home! We sincerely thank you for taking the time to rate us. We look forward to many years to come! Sincerely, Lerner Management

Verified Resident 723501 • vrp • 2019

12/05/2019

it's only been a month since I moved here, beside one or two minor things I needed done. I have no complaints. The apartments are nice and spacious. The grounds are very well kept. The staff has been professional, nice and very helpful. I also like… See More

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Lerner Surrey Square Manager

12/06/2019

Dear Resident, Thank you for taking the time to share your thoughts. We are thrilled to hear that you are happy with the staff and the community! We work hard to make sure that all of our residents have a positive experience. Thanks for sharing your feedback and calling Lerner Surrey Square your home! Sincerely, Lerner Management

Verified Resident 539242 • vrp • 2014 - 2019

12/02/2019

I have lived with this community ever since I was 23. I am now 28 and I am very happy with where I am living. There are a few apartment complexes next to this one. When i ride past there is always trash and it looks… See More

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Lerner Surrey Square Manager

09/06/2018

Dear resident, Thank you for the positive review and for sharing your feedback with us. Please feel free to contact your community manager directly at [email protected] to discuss lease terms. Thanks for calling Surrey Square your home! Sincerely, Lerner Management

Verified Resident 445001 • vrp • 2004 - 2019

11/28/2019

Well kept property, maintenance and staff in the office are all professional, had problems with vandalism to both vehicles and sometimes with loud music in the building and some people who smuggle dogs in their apartment See More

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Lerner Surrey Square Manager

01/25/2018

Thanks for the 5-star rating and your feedback about our community. We will be sure to share this message with our team. You are always welcome to contact your community manager directly at [email protected] anytime you have a concern. Thanks for calling Surrey Square your home! Sincerely, Lerner Management

Verified Resident 719941 • vrp • 2012 - 2019

11/20/2019

Quiet neighborhood, I have not had any problems with the staff at this complex. They have been helpful to me when I need it. The also, look out for me. As far as needing work done in the apartment, they response in a timely matter. If… See More

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Lerner Surrey Square Manager

11/22/2019

Dear Resident, We are so thrilled to hear of your wonderful experience with us! Thank you so much for taking the time to share this feedback with others. We do take pride in our community and our great team. We will be sure to thank our office staff and maintenance for providing you with exceptional service. Thank you for calling Lerner Surrey Square home! Sincerely, Lerner Management

Verified Resident 676212 • vrp • 2019

11/17/2019

My husband and I move in here in August. We love our apartment. There been some issues with the heater and toilet. But other than that, everything is good. We have lots of space and a nice size living room.

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Lerner Surrey Square Manager

08/09/2019

Dear Resident, We are so thrilled to hear of your wonderful experience with us and welcome to the Surrey Square community! Thank you so much for taking the time to share this feedback with others. We do take pride in our community and our great team. We will be sure to thank our staff for providing you with exceptional service. Thank you for making Lerner Surrey Square home! Sincerely, Lerner Management

Verified Resident 712337 • vrp • 2018 - 2019

11/01/2019

I love the apt and the community is okay. Its quiet for the most part and no dogs is a plus. I would also recommend someone to stay here as I already have and they reply that they love it here as well.

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Lerner Surrey Square Manager

11/01/2019

Dear Resident, Thank you for the positive review! We are happy to hear that you like your apartment home and community overall! . Thanks for calling Lerner Surrey Square your home! Sincerely, Lerner Management

Verified Resident 712258 • vrp • 2019

10/31/2019

Ana, and Anthony are the best!!! Made me feel like it was already home when I walked in their office. Love my apartment even more tho lol. Joanna was on point with my fast maintenance issue I had. I can't wait to be fully unpacked so… See More

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Lerner Surrey Square Manager

11/01/2019

Dear Resident, We are happy to have you as a resident! We will be sure to thank Ana and Anthony and our maintenance for providing you with excellent customer service. Thanks for calling Lerner Surrey Square home. We look forward to many years to come! Sincerely, Lerner Management

Verified Resident 712215 • vrp • 2018 - 2019

10/31/2019

Before I moved here people was telling me not to move here because it's terrible. So, I had to check it out for myself...the neighborhood is quite, they have spacious bedrooms, living & dining room area and the Office Staff & Maintenance Crew are very professional.… See More

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Lerner Surrey Square Manager

11/01/2019

Dear Resident, Thank you for taking a moment to review the community and letting us know why you love living Lerner. We hope you continue to enjoy your residency and ask that you contact the Leasing Office if you ever need assistance. Sincerely, Lerner Management

Verified Resident 708784 • vrp • 2019

10/21/2019

Some of the maintenance staff is unprofessional and inconsiderate. The rental office staff except for Anna are rude and do not follow-up when they should. I have work order request from when I moved in ( April 2019) that still has not been completed. I will… See More

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Lerner Surrey Square Manager

10/24/2019

Dear Surrey Square resident We are disappointed to hear of poor customer service at our community. You are welcome to review any service issues with us directly via [email protected] Sincerely, Lerner Management.

Verified Resident 708423 • vrp • 2018 - 2019

10/20/2019

.My experience at this apartment has been just ok, but not great. The floors are squeaky and noisy. The security gate to the parking lot isn't operable half the time. I do like that they started trash pickup rather than tenants having to walk all the… See More

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Lerner Surrey Square Manager

10/25/2019

Dear Resident, Thank you for taking the time to rate us. We do take pride in our community and we will be sure to share your feedback with our team. Thanks for calling Lerner Surrey Square home! Sincerely, Lerner Management.

Verified Resident 708140 • vrp • 2019

10/18/2019

So far so good...quiet, kid friendly, beautiful landscaping, CLEAN, no roaches, no critters. We're glad to call this place home. The leasing office staff is friendly and professional and have been very helpful and courteous. See More

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Lerner Surrey Square Manager

10/25/2019

Dear Resident, Thank you for the positive review! We are happy to hear that you like your apartment home and community overall! We will be sure to thank our Leasing Staff for providing you with excellent service as well. Thanks for calling Lerner Surrey Square your home! Sincerely, Lerner Management

Verified Resident 555418 • vrp • 2017 - 2019

10/14/2019

Great place to stay and live great amenities and great shopping near by. clean and friendly staff. in office grounds keeping and maintenance.Always quite and clean great parking availability,when i do not feel like driving there in bus system right out front

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Lerner Surrey Square Manager

10/30/2018

Dear resident, Thank you for leaving this great feedback! We are happy to hear you are enjoying your home and community. We will be sure to thank the team for providing you with excellent service! Sincerely, Lerner Management

Verified Resident 511079 • vrp • 2015 - 2019

10/10/2019

It great community to live in and I love how the are safe to live in and in I don't have no problem with no one and they keep it clean and if you have a problem in your home they come and fix it and… See More

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Lerner Surrey Square Manager

07/20/2018

Dear resident, Thank you for the 5-star rating! We are happy to hear that you like your apartment home and community overall. Sincerely, Lerner Management

Verified Resident 122041 • vrp • 2019

10/10/2019

Parking Sucks, So if you live in the back of the complex your guest have to walk from the front Street to the back of the complex. Also the complex appliances are completely OUTDATED! On the good side the apartment is a nice size.

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Lerner Surrey Square Manager

10/18/2019

Dear Resident, Thank you for taking the time to rate us. We do take pride in our community and we will be sure to share your feedback with our team. Thanks for calling Surrey Square home! Sincerely, Lerner Management.

Verified Resident 700325 • vrp • 2019

09/27/2019

The first time it was some issues that I had on how the apartment was constructed. But, when I called the maintenance team to help with the problems. Everything is now running smoothly and I'm able to enjoy my home in peace.

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Lerner Surrey Square Manager

09/27/2019

Dear Resident, Thank you for posting a thorough review of Surrey Square. We are happy to know that our Maintenance Team resolved your issues and giving you a peace of mind. Please let us know if you have any questions or concerns. Sincerely, Lerner Management

Verified Resident 574984 • vrp • 2019

09/20/2019

I Fist rented from surrey square apartment in 2014 and move out 2017. I moved back in The same apartments 2018. I love living here Surrey Square Apartments, it is very safe for kids and friendly place to live. If you call the Office for services… See More

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Lerner Surrey Square Manager

09/27/2019

Dear Resident, Thank you so much for this 5-Star review! We are happy that you are enjoying the University Square community. We will be sure to thank the team for providing you with excellent service and maintaining the sense of community. We look forward to many years to come. Sincerely, Lerner Management

Verified Resident 692728 • vrp • 1999 - 2019

09/09/2019

Love the community . And the staff the maintenance And grounds are very well kept whenever I call for service they are normally on point very accessible to subways and stores love the area. I have recommend Friends and family And employs to reside here which… See More

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Lerner Surrey Square Manager

09/13/2019

Dear Resident, Thank you for the positive review! We are happy to hear that you like your apartment home and community overall! We will be sure to thank our Leasing and Maintenance staff for providing you with excellent service as well. Thanks for calling Lerner Surrey Square your home! Sincerely, Lerner Management

•

Updated Review

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Features & Amenities

Laundry

Laundry On-Site

Parking

Street Parking Available

General

Air Conditioner and Heat
BBQ and Picnic Areas
Business Center
Convenient to Forestvill Military Academy, PGCC and Suitland Community Center
Convenient to Shopping and Dining at Forest Village Park Mall
Fully Equipped Kitchens with Modern Appliances
Gas Heat Included
Gated Community
Large Closets
Located on Pennsylvania Avenue Just Inside the Capital Beltway I-495
Near to Andrews Air Force Base and Convenient for NIH Employees
Playground
Pool
Private Balcony
Se Habla Espanol
Spacious Floor Plans

Pets

Cats Allowed
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
519
Available
Avail.
N/A
Model
Studio

View Floor Plan

Price
Price
N/A
SQ. FT.
800
Available
Avail.
N/A
Model
Victoria

View Floor Plan

Price
Price
N/A
SQ. FT.
950
Available
Avail.
N/A
Model
Ashley - Den

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
1,069
Available
Avail.
N/A
Model
Prairie

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,181
Available
Avail.
N/A
Model
Dutchess View - Den

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,319
Available
Avail.
N/A
Model
Carriage

View Floor Plan

4 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,522
Available
Avail.
N/A
Model
Coachman

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Convenience is at your doorstep at Surrey Square apartments in Forestville, Prince Georges County, located on Pennsylvania Avenue near Penn Mar Shopping Center and Penn Station Center. Our location is also just minutes from the attractions of the surrounding Washington D.C. area and is ideal for employees of nearby Andrews Air Force Base, UPS, Verizon, Maryland Hospital Center and the U.S. Census Bureau and students and faculty of Samuel P. Massey, one of the top rated schools in PG County. We have easy access to where you need to go via the Capital Beltway and Maryland Route 4, and bus stops at the front of our community, including a Metrobus that takes you directly to the nearby Suitland Metro station and beyond! Not only do we allow cats, but our pet fees are among the lowest around. Your home is waiting at Surrey Square apartments!

Office Hours

Sunday: 12:00 PM - 05:00 PM
Monday - Tuesday: 09:00 AM - 06:00 PM
Wednesday: 10:00 AM - 06:00 PM
Thursday - Friday: 09:00 AM - 06:00 PM
Saturday: 09:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Lerner Surrey Square?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Lerner Surrey Square?
The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is Lerner Surrey Square?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 1/5 stars, signifying no satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 15 days to their community reviews in the past year.

Who manages Lerner Surrey Square?
Lerner Enterprises

What is the pet policy at Lerner Surrey Square?
Cats Allowed
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths and 4 Beds, 2 Baths

Lerner Surrey Square

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsD+

Review CountF

Manager's Review EngagementA+

Manager's Review Reply TimeB+

Ratings & Reviews (224 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Lerner Surrey Square Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Lerner Surrey Square Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Lerner Surrey Square Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Lerner Surrey Square Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Lerner Surrey Square Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Lerner Surrey Square Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Lerner Surrey Square Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Lerner Surrey Square Manager

Noise

Maintenance

Neighborhood

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time