Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
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River Pointe
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Great to hear that you're enjoying life at River Pointe! It's true that it can be difficult to get into the right apartment at the right community. We're happy to hear that you appreciate the great value, all things considered. Our property management team works hard, and our residents are to be thanked as well for making it a great place to call home.
Thank you for providing a review. We're glad your experience has been such a positive one!
Thank you for providing a review. We'd like to escalate this to the regional property manager, Ross Lloyd (703-876-9590, [email protected]), to discuss with him. Please contact him at your nearest convenience. We look forward to connecting.
Thank you for noticing the difference. We have brought new ideas to the community. You're right in that we value being fair and balanced in all matters.
Thank you for providing a review. We'd like to discuss your concern. Please visit us during office hours: Mon-Sat, 8:30am-5:30pm and Sun, 11am-5pm. You can also call (301) 839-4690 or email [email protected] We look forward to connecting.
Thank you for providing a review. We'd like to escalate this to the regional property manager, Ross Lloyd (703-876-9590, [email protected]). Please contact him at your nearest convenience. We look forward to connecting.
Thank you for providing a review. We'd like to discuss and address your concerns. Please visit us during office hours: Mon-Sat, 8:30am-5:30pm and Sun, 11am-5pm. You can also call (301) 839-4690 or email [email protected] We look forward to connecting.
Thank you for providing a review. We'd like to escalate this to the brand new regional property manager, Ross Lloyd (703-876-9590, [email protected]). Please contact him at your nearest convenience. We look forward to connecting.
Thank you for providing a review. We're glad to hear you appreciate the quiet location and efficient staff!
Thank you for providing a review. We're glad that you appreciate the renovations and convenience of the location!
Thank you for providing a review. Please contact our new regional property manager, Ross Lloyd (703-876-9590, [email protected]). He looks forward to connecting.
Thank you for providing a review. Please contact our new regional property manager, Ross Lloyd (703-876-9590, [email protected]). He looks forward to connecting.
Thank you for providing a review. We'd like to discuss and address your concerns. Please visit us during office hours: Mon-Sat, 8:30am-5:30pm and Sun, 11am-5pm. You can also call (301) 839-4690 or email [email protected] We look forward to connecting.
Thank you for providing a review. We're glad your experience has been such a positive one!
Thank you for providing a review. Please contact our new regional property manager, Ross Lloyd (703-876-9590, [email protected]) to discuss. He looks forward to connecting.
Thank you for your feedback. We are sorry that we have been unsuccessful in creating a wonderful living environment for you. Although we strive to address and rectify any and all resident concerns, it's individuals like you that help us to further improve our efforts. Please feel free to call me directly at the corporate office to discuss your individual needs ( Jonathan Shymoniak 703-876-9590). I look forward to speaking with you.
$1,672
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N/A
Studio
$1,548
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N/A
1 Bedroom
$1,741
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2 Bedrooms
$2,238
N/A
N/A
3 Bedrooms
$1,653
N/A
N/A
3 Bedrooms
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River Pointe