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Crystal Park at Waterford
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
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Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Dear Resident, Thank you for sharing this feedback. It sounds like you have had some frustrating experiences, and for that we are truly sorry. We can understand how upsetting this is to you and this is the opposite experience we want you to have while living here at Crystal Park. I would welcome the opportunity to speak with you in person or over the phone about these issues if you like. Please feel free to contact me at (301) 662-8887 or via email at [email protected] so we can resolve your concerns and make sure that issues like these do not happen in the future. I look forward to speaking with you. Sincerely, Katey Ramsburg Property Manager Crystal Park Apartments
We are glad you chose Crystal Park as your home and are delighted to hear you had a wonderful experience. We appreciate you taking the time to provide your feedback. Sincerely, Katey Ramsburg Property Manager Crystal Park Apartments
Thank you so much for the wonderful compliments! It is always our pleasure to help make your home a better place. We are glad to hear that you are enjoying being a resident of Crystal Park. Sincerely, Katey Ramsburg Property Manager Crystal Park Apartments
Thank you for the wonderful review of Crystal Park! We appreciate you taking the time to share your thoughts and are glad that you chose another Bozzuto community! Sincerely, Katey Ramsburg Property Manager Crystal Park Apartments
Thank you for taking the time to provide feedback on Crystal Park Apartments. Crystal Park strives to make sure that all maintenance requests are answered and completed as soon as possible and I am sorry to hear about the frustrating experience you had with the noisy HVAC units. In regards to the interior of the apartments, Crystal Park also offers fully renovated apartment homes with new cabinetry, stainless steel appliances, updated two tone painted walls, and new flooring and fixtures throughout the apartment. Thank you again for providing feedback. Sincerely, Katey Ramsburg Property Manager Crystal Park Apartments
Dear Resident, We strive to make sure our residents are happy and I am sorry to hear that you had a bad experience here at Crystal Park Apartments. Sincerely, Katey Long Property Manager
Dear Resident, Thank you for taking the time to provide feedback! Sincerely, Katey Long Property Manager
Dear Resident, Thank for taking the time to provide feedback. As stated before in the past please let us know when you are ready for carpet and tile replacement and we will be happy to schedule it for you and assist you in any way we can. As for the other maintenance issues you are having please give us a call at the office so we can schedule our maintenance team to fix everything for you. We love having you as a resident and we appreciate your help in making Crystal Park a great community! Sincerely, Katey Long Property Manager
Thank you so much for the compliment! Sincerely, Katey Long Property Manager
We are glad you chose Crystal Park as your home. We strive to create the best possible living environment for our customers and we are so happy to hear that we have met your needs. Sincerely, Katey Long Property Manager
Thank you so much for the wonderful compliment! It is always our pleasure to help make your home enjoyable. Sincerely, Katey Long Property Manager
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$1,767
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1 Bedroom
$1,431
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1 Bedroom
$1,671
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2 Bedrooms
$1,830
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2 Bedrooms
$3,007
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3 Bedrooms
Located in historic Frederick among world-renowned restaurants and the Catoctin Mountains. Apartments with contemporary kitchens, wood burning fireplaces, private balconies, and covered parking. Offering a relaxing lifestyle with resort style amenities including tennis courts, fitness center, clubhouse and pool.
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Crystal Park at Waterford