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The Beacon at Waugh Chapel

1433 South Main Chapel Way

Gambrills, MD 21054

 
 
 
 
 
 

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  Verified Resident 93329
vrp · 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/29/2014
An amazing residence in an amazing location, the Beacon at Waugh Chapel truly shines. The facility is elegant, clean, well maintained, and brightly lit. The maintenance staff is proficient, timely, and is receptive to concerns. However, there is no concierge on staff. While the management staff handles the services generally offered by a concierge, they are first and foremost management. Their priority is on assisting potential residents, setting up events, and managing the complex. Issues such as maintenance concerns and receiving packages often seems like a burden and is not necessary well received. All-in-all, the Beacon is truly an amazing place to live, and comes highly recommended.
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The Beacon at Waugh Chapel Manager

09/01/2014

Hi! Thank you for taking the time to let others know of your positive experience here at The Beacon. We strive to provide the highest level of customer service and apologize if any of our staff has not met these standards in regards to your maintenance needs. Please do not hesitate to let us know if there's anything we can do! We hope you continue to enjoy your time here! Thank you again! Tara Ryan Property Manager

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