Review History for whatheverb

Adler at Waters Landing Apartments


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whatheverb

Resident 2015 - 2016

2/13/2017

This is an absolutely appalling organization, and someone genuinely needs to drain the swamp that is the regional management team at Adler. I recently spoke to -------------------- (Regional Supervisor, apparently) about a complaint that I made due to an entire month's rent being withdrawn from my account the following month AFTER I had already moved out. She refused to acknowledge the complaint, did not provide an apology for the sheer competence and oversight of the staff, and dodged every single question that I had asked of her. I will be posting this review on every apartment review site I can find. Again, beware of this company, as they are interested not in your well-being, but in your bank account. Full complaint will be posted separately.
    Manager

    2/18/2017

    Adler at Waters Landing Apartments
    Dear Resident, Thank you for sharing your experience. We sorry to hear that your time at Adler at Waters Landing has not been what you expected, as it always our aim to exceed them. We strive to make it easy for our residents to pay rent by providing an online service, as with sometimes with technology their will be a few glitches which may cause temporary inconveniences as we work to make the online services easy and accessible. We would really like to chat with you about some of your grievances and the encounter you had with our Regional Management team. We valued your residency with us and would welcome the opportunity to turn your opinion of us around. Please call the Management Office at 301-601-0040 or email at leasing@adlerwaterslanding.com. Thank you again for your feedback and hope to hear back from you real soon! Staff at Adler at Waters Landing

    Review 6 out of 73

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    Adler at Waters Landing Apartments

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