Ratings & Prices for Oak Mill Apartments, Germantown, MD

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2.9
Safety	2.7
Office Staff	2.9
Maintenance	3.4
Neighborhood	4.6
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	7

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	4 days

Ratings & Reviews (198 Reviews)

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Naomi_F • Prospective Resident • Visited 2020

12/22/2020

I had a very excellent experience at Oak Mill Apartments. I am very pleased with Ingrid from the leasing department. I am looking to relocate to a new development in Germantown. I've visited their site recently and I am very pleased with the staff and services.… See More

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Oak Mill Apartments Manager

12/28/2020

Wow - thank you for your review! It's great to hear that Ingrid provided you with the exceptional customer service you deserve! You are truly valued and we thank you for sharing your great experience with us.

C. Flores • Prospective Resident • Visited 2020

12/22/2020

I recently visited your location in Germantown, I was very pleased with the staff in your leasing office.Everybody was was very pleasant, ecspecially Ingrid, I was very impressed with her professionalism, and knowledge of the complex and community.She was extremely helpful in answering all of our… See More

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Oak Mill Apartments Manager

12/28/2020

Thank you so much for your kind words. We pride ourselves on taking great care of our prospects and residents. We are pleased to learn that Ingrid provided you with the level of service that you deserve. Thank you!

anonymous • vrp • 2020

Updated Review

05/20/2020

BH Management bought it from Bainbridge management one year ago, now is worst, mice infected complex, overnight overflow of trash dumpster, main source of the Mice !!!! In the weekend after 5:00 pm Friday all over to Monday early morning easy to find over 300 pounds… See More

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Oak Mill Apartments Manager

05/26/2020

We sincerely appreciate you bringing this to our attention so your concerns can be addressed. While we strive to keep our community clean at all times, it truly helps when our residents let us know about certain areas that need more immediate attention. We would love to share your address with pest control vendor in order to get this resolved as soon as possible for you. Please contact the leasing office at your earliest convenience so we may personally address all your concerns. Again, we apologize if the experiences you had with us were not to your satisfaction and assure you that it is not the level of service we strive to provide. Oak Mill Apartments (833) 283-2479

Previous Review

· 09/10/2020

Resident • 2020

05/19/2020

Cops, noise and thrash. Management will not listen or do anything about noise or thrash. Neighborhood is unsafe but if you do not believe me, please visit. Walk the area and check out the cigarret buds all over the ground. If you have a professional career,… See More

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Oak Mill Apartments Manager

05/26/2020

Please know that your feedback does not go unheard and we would love the opportunity to be able to address these items for you directly. Please contact the leasing office at your earliest convenience so we may personally address all your concerns. Again, we apologize if the experiences you had with us were not to your satisfaction and assure you that it is not the level of service we strive to provide.

Verified Resident 755862 • vrp • 2020

03/27/2020

Brandon Demar was very helpful. I like my apartment. Big and spacious. I do have a few thing that needs fixing. How do I go about getting it fixed? Other than that, this first week of living at Oak Mill has been great. Very quiet and… See More

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Oak Mill Apartments Manager

03/29/2020

We appreciate you taking time to submit a review about our community! We are so glad you are happy here. Please contact us directly at the office and we can tell you how to submit work orders 240-618-3461.

Resident • 2020

03/25/2020

I don't have a good experience in 2 years that I have been here . I have had trouble with the rent payments, the staff is very rude and unfriendly and definitely unprofessional. I would not recommend these apartments.

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Oak Mill Apartments Manager

03/26/2020

We appreciate you taking the time to provide feedback on our community. We apologize if our level of service has not been to your standards, and would greatly appreciate the opportunity to discuss how we can better serve you. Please feel free to contact the office. Thank you.

Verified Resident 751256 • vrp • 2020

03/10/2020

The neighbors can be heard but not like very loudly but muffled sounds. So far no real issues. The building is well maintained. Beware of the dog poop. It seems no one cleans up after their dogs. The unit itself is large just wish I had… See More

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Oak Mill Apartments Manager

03/10/2020

Thank you very much for taking the time to review our property! We appreciate your kind words and feedback. We look forward to many more years having you as a member of our community!

Verified Resident 749844 • vrp • 2020

03/05/2020

I have been living at the apartments for less than a week, but so far I have had nothing but a great experience, from friendly neighbors to very helpful management, the move in process was a breeze and my husband and I really like the community.… See More

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Oak Mill Apartments Manager

03/05/2020

Thank you for your positive review! We appreciate all feedback. We are so happy your experience has been great thus far. We will be sure that continues!

Verified Resident 717730 • vrp • 2019 - 2020

02/06/2020

I love the place from the beginning no two ways about that because it is easier for me to get to work and the kids school but the pests are driving me crazy and if something need to be done the better because I can't afford… See More

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Oak Mill Apartments Manager

11/14/2019

Thank you for your positive rating! We appreciate your feedback. We hope that you continue to love it here!

Verified Resident 559506 • vrp • 2018 - 2020

02/06/2020

EVERYTHING IN THIS APARTMENT ARE GOOD WHEN WE HAVE PROBLEMS THE MAINTENANCE TEAM ARE SPEEDY GOR THE REQUEST ALSO ONE THING IS DIFFICULT IS THE ELECTRIC BILL EVERY MONTH IS SO SO HIGH FOR IS $200 /MONTH

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Oak Mill Apartments Manager

02/06/2020

Thank you for your feedback!

Verified Resident 742297 • vrp • 2019 - 2020

02/05/2020

The staff is extremely efficient and pleasant. The entire application process has been the best that I have ever experienced. Absolutely no complications or delays,smooth process. So far I haven't encountered any issues within this community and would certainly recommend to anyone I know who's searching… See More

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Oak Mill Apartments Manager

02/06/2020

Thank you for your 5 star review! We are thrilled that you are enjoying it here. Please let us know if you need anything!

Verified Resident 741035 • vrp • 2018 - 2020

02/01/2020

It's pretty peaceful. It has a local playground, swimming pool and fitness center all in the same area. It has bus stops and shopping centers right out side of the buildings. It does have limited parking, but nothing to complain about.

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Oak Mill Apartments Manager

02/03/2020

Thank you for your positive feedback and wonderful rating! We are so glad that you are happy here! Please let us know if you need anything!

Verified Resident 681868 • vrp • 2019 - 2020

01/24/2020

no me gustaria compartir una opinion acerca de la comunidad, pero lo apartamentos son muy buenos algo sobrevalorado el costo del pago mensual creo que un 5% menos seria razonable el precio a pagar por ellos

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Oak Mill Apartments Manager

01/31/2020

Thank you very much for taking the time to review our property! We appreciate your feedback. We look forward to many more years having you as a member of our community! Please stop by the office so we may address any additional concerns.

Verified Resident 732587 • vrp • 2019

12/31/2019

I had to remind the guy in the office i had a pet moving in with me multiple times even after it was written down. there were a couple paperwork items that i wasn't informed about until the last minute, luckily non of which stopped me… See More

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Oak Mill Apartments Manager

01/08/2020

Thank you for your feedback! We appreciate it! We strive to give the best customer service. I am sorry there were items you were not happy about during move in, however I am so glad you are here with us. Please let me know if you need anything going forward!

Verified Resident 723378 • vrp • 2016 - 2019

12/04/2019

the other residents are friendly when we pass each other in the [email protected]@@@@[email protected]@@@@@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!community,,,,,,,,,,................................................. ..mmmmmmmm See More

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Oak Mill Apartments Manager

12/05/2019

Thank you for your positive review! We are so happy that you love it here!

Verified Resident 722135 • vrp • 2019

11/30/2019

The aparments are in a good location, staff members are so helpful price it's on the range, aparments are pretty good sized, I recommend this neighborhood for who ever have a kids school it's close, community has a child play ground

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Oak Mill Apartments Manager

12/02/2019

Thank you for your 5 star review! We appreciate all feedback. We are so happy to hear you love it here. Let us know if you need anything at all!

Verified Resident 721571 • vrp • 2016 - 2019

11/27/2019

Has been good for the most part. Only a few hiccups in 3 years. Staff is helpful and knowledgeable. Neighbors are nice and friendly. Only concern is with maintenance workers at times. Oakmill has been home for 3 years because of its proximity to schools, public… See More

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Oak Mill Apartments Manager

11/30/2019

Thank you for taking the time to share your experience. We take all feedback as a chance to better serve you. We hope to have you as a member of our community for many more years.

Verified Resident 718386 • vrp • 2019

11/16/2019

This apartment building is calm, quite, beautiful and clean. And also the staffs are really really helpful. I love this place. I will recommend my friends/ relatives to apply for Oak Mill. This place is a Peace of MIND!!

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Oak Mill Apartments Manager

11/18/2019

Thank you for your 5 star rating! We appreciate your feedback and are so happy you love it here! Please let us know if you need anything while you are here.

Verified Resident 668459 • vrp • 2019

11/12/2019

This community is like HOME. I'm very fortunate to belong to one of the best communities in the Montgomery county. However, l would like to suggest serious problem about how residents smoke on the floors. I think there should be a smoke area for smokers. Some… See More

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Oak Mill Apartments Manager

11/13/2019

Thank you so much for your 5 star review! We really value all feedback from our residents. We are so glad you love it here. Please let us know if you need anything at all!

Verified Resident 714828 • vrp • 2019

11/06/2019

I love quit neighbors hood and feel safe this community filled my expectations!!! I never have problem to find parking spot , and the maintenance people are very kindly, I love privacy , I alway work late and my way back to my home I have… See More

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Oak Mill Apartments Manager

11/07/2019

Thank you for your 5 star review! We appreciate your feedback and are so glad you love it here. Please let us know if you need anything at all!

Verified Resident 645835 • vrp • 2019

11/05/2019

Went through some hard times with random people knocking on my door, overall quite neighborhood with a lot of kids. Neighbors stay out of your own business, at least in my apartment building. Lots of senior citizens also.

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Oak Mill Apartments Manager

11/05/2019

Thank you for taking the time to provide your feedback.You can reach me at the office at 240-618-3461 to talk about these issues Please know your feedback is extremely valuable to us and we appreciate you bringing this to our attention.

Verified Resident 709977 • vrp • 2018 - 2019

10/24/2019

I am satisfied with the way the management responds to urgent requests. The security of renters here is really commendable. Cleanliness is one of the practice I cherished most , here in this community. See More

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Oak Mill Apartments Manager

10/28/2019

Wow! Thank you for your 5 star rating! We are so glad that you enjoy it here. Please let us know if you need anything at all!

Verified Resident 681000 • vrp • 2019

10/16/2019

?????????????????? leaving here at this nice place, liked the safety. The neighborhood is nice and safe. The p?cnic area is good, the gym is very good and clean, the parking is ok clean and safe. Good for my Family See More

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Oak Mill Apartments Manager

08/16/2019

Thank you for your five star review! We are so happy to hear that you love it here. Please let us know if you need anything at all while you are here!

Verified Resident 704014 • vrp • 2017 - 2019

10/07/2019

It was ok. The employees when you go the office are ok. The quality of work in prone services are slow. Need more. The parking is not free I think he community. The condo is not updated. Is good kiss . Near school And Park See More

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Oak Mill Apartments Manager

10/09/2019

Thank you for sharing your experience. We take all feedback seriously and use it as a chance to learn how to better serve you. Additionally, we apologize if the experiences you had with us were not to your satisfaction and assure you that it is not the level of service we strive to provide.

Verified Resident 698287 • vrp • 2019

09/23/2019

Very nice and very clean apartment available to me. Staff is awesome and application process was very fast. They call and email to check up on you to make sure you are okay. They have a dog park for entertainment.

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Oak Mill Apartments Manager

09/24/2019

Thank you for the 5 star review! We value all feedback. We are so glad you are happy here! Please let us know if you need anything at all.

•

Updated Review

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Features & Amenities

Laundry

Washer and Dryer Included in Apartment Home

Parking

Complimentary Off Street Resident Parking

General

Balcony or Patio
Bark Park with Agility Equipment
Black Appliances
Breakfast Bar
Brushed Nickel Finishes and Fixtures
Built-in Microwaves
Business Center
Carpet
Clubhouse
Digital Thermostats
Fitness Center
Free Weights
Linen Closets
Modern Cabinetry
On-Site Maintenance
On-Site Management
Online Payments Accepted
Package Receiving Service
Pet Friendly with Breed Restrictions
Playground
Pool
Public Transportation
Recycling Program
Se Habla Espanol
Short Term Lease Available
Sundeck
Two Poolside Gas Grilling Stations
White Appliances
Window Coverings
Wooded Views

Pets

Cats Allowed
Fee: $300
Rent: $50
Pet Limit: 2
Comments: Breed restrictions apply
Dogs Allowed
Fee: $300
Rent: $50
Pet Limit: 2
Comments: Breed restrictions apply

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,294 - $1,714
SQ. FT.
706
Available
Avail.
3 Units
Model
A1

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,447 - $1,954
SQ. FT.
887
Available
Avail.
3 Units
Model
B1

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,469 - $1,811
SQ. FT.
937
Available
Avail.
2 Units
Model
B2

View Floor Plan

Price
Price
$1,501 - $1,966
SQ. FT.
1,013
Available
Avail.
3 Units
Model
B4

View Floor Plan

Price
Price
$1,550 - $1,959
SQ. FT.
942
Available
Avail.
2 Units
Model
B3

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Welcome home to Oak Mill Apartments, located in the Germantown, MD. Our community offers an easy commute to area employers via I-270 as well convenient access to shopping, dining and entertainment options that can be found minutes from the property at Neelsville Village Center.Our pet-friendly community boasts well-appointed floorplans in one and two-bedroom options that come equipped with washers and dryers in every home, built-in microwaves, private patios and balconies, brushed nickel fixtures and finishes and breakfast bars, just to name a few of our interior amenities. Our community features include a fitness center, bark park, swimming pool, reserved parking and a resident business center. Contact our professional, on-site management team today to learn more about Oak Mill and how you can make our community your new home.

Office Hours

Sunday: 01:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

There are no questions yet for this property!

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· Just Now

Frequently Asked

What are noise levels like at Oak Mill Apartments?
The community is rated 3.1/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Oak Mill Apartments?
The community is rated 2.9/5 stars, signifying moderate satisfaction on average.

How safe is Oak Mill Apartments?
The community is rated 2.7/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 4 days to their community reviews in the past year.

Who manages Oak Mill Apartments?
BH Management Services, LLC

What is the pet policy at Oak Mill Apartments?
Cats Allowed
Fee: $300
Rent: $50
Pet Limit: 2
Comments: Breed restrictions apply
Dogs Allowed
Fee: $300
Rent: $50
Pet Limit: 2
Comments: Breed restrictions apply

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths

What is the move-in special?
***We are currently operating with a heightened sensitivity to social distancing. We would still very much love to show you our community and discuss available options for touring. Please contact us to learn more.***