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Oak Mill Apartments

20010 Frederick Road

Germantown, MD 20876



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angiej772 • Resident 2002 - 2004 Not Recommended
Reviewed 08/15/2004
Staff is imcompetent and rude, and are never there to answer phone, even during office hours. Their so-called gym is joke, with hardly any equipment. And what they do have is broken half the time. Our upstairs neighbors bathroom leaked onto our ceiling leaving water damage. The water damge was never fixed, just painted over, even though roof was actually sagging where the damage was. It took them two weeks to "fix" our ac in the middle of summer. It never actually worked after that and the tempature in the apartment was always at least 80 degrees. Despite this our electric bills were extremely high because we had to run the ac at lowest tempature constantly just to keep it from being any hotter than it was. It also took them several weeks to fix our washing machine, which kept literally coming apart during the spin cycle. And the dryer has to be run for 2 or 3 hours to actually dry a small load of clothes. When we moved, before our lease was up, because we were moving out of state, the office mamager told us that we needed to pay 2 months rent to break our lease, but that if the apartment was rented before 2 months time, then we would get that pro-rated amount back. When we called to check if the place had been rented, they said yes, but denied that they had ever told that. <br>My recommendation is to run like hell.
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