Number of reviews in the past 365 days | 37 |
Percentage of reviews responded to | 97.3% |
Average time to respond to reviews | 11.84 days |
Contact Property
Pinnacle at Town Center
19860 Century Boulevard
Germantown, MD 20874
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 37 |
Percentage of reviews responded to | 97.3% |
Average time to respond to reviews | 11.84 days |
Wow - we truly want to thank you for your glowing review of Pinnacle! We are so happy to hear you are enjoying the support from our team and your overall living experience. Please reach out to our team in the office if you need anything at all and we want to thank you for choosing to call Pinnacle home.
Thank you so much for your wonderful review of Pinnacle! We are so delighted to hear you are enjoying your home and the support from our team. Please reach out to our team in the office if you need anything at all and we want to thank you for choosing to call Pinnacle your home!
Thank you so much for your five-star review! We're so glad you're enjoying your residency at Pinnacle at Town Center. If there's anything we can do for you, please do not hesitate to contact our management team in the office!
Thank you so much for your four star review of Pinnacle at Town Center! If there is anything we can do to give you a five star experience, please don't hesitate to contact us! Thank you!
Thank you so much for taking the time to share your glowing review of Pinnacle! We are delighted to hear you are enjoying the amenities, support from our team, and convenience of the location. Please reach out if you need anything at all and we want to thank you for choosing to call Pinnacle your home!
Thank you so much for your review! We are glad you chose to make Pinnacle your home.
Thank you so much for taking the time to share your wonderful review of Pinnacle at Town Center! We are pleased to hear you are happy with your home, the accessibility, the neighborhood, and the sense of community. Please reach out if you need anything at all and we want to thank you for choosing to call Pinnacle home.
Thank you for sharing your wonderful review of our team at Pinnacle at Town Center! We strive to exceed resident's expectations and we are glad we could do just that. Please reach out to our team in the office if you need anything at all and thank you for choosing to call Pinnacle your home!
Thank you for taking the time to share your wonderful review! We are so happy to hear you are enjoying the convenience of location, overall community, and neighborhood. Please let our team in the office know about specific concerns so we can keep improving our community. Thank you for choosing to call Pinnacle your home!
Thank you for sharing your supportive comments of our team at Pinnacle and the overall community! We appreciate your positive remarks as it helps build a sense of community and lets us know where we can improve upon. Please reach out if you need anything at all and we want to thank you for choosing to call Pinnacle at Town Center your home.
Thank you for sharing your wonderful living experience at Pinnacle at Town Center. We are so happy to hear you are enjoying your new home, the convenience of location, and the quick responsiveness from our whole team. Please let us know if you need anything at all and we want to officially welcome you to the community.
We are sorry that this happened to you and your dog as we are a pet-friendly property. Our team is not allowed to give out personal information about any of our residents. We highly recommend you to contact the police or animal control. You can also email us at [email protected] and send us a photo of the pet and we can reach out and see if they are a resident. We are truly sorry for this incident.
Thanks so much for sharing your review and kind words about your recent move-in experience! We are happy to hear our team has made you feel welcome and at home. Please reach out if you have any questions as we are here to help!
This review brings much happiness to our team! We are glad to hear you appreciate the extra work we put in to make sure our residents are happy with their home. Please feel free to reach out to our team if you need anything at all as we are here to help!
Thank you so much for taking the time to leave a five-star review and recommendation! Our team has worked very hard to accommodate all current and future residents during the pandemic and we are glad to hear you had a wonderful move-in experience. Please reach out if you need anything at all and we want to officially welcome you home to Pinnacle!
Thank you for taking the time to share your glowing review as a resident of Pinnacle! We love to hear you are enjoying the community, convenience of location, and local attractions. Please let our team know if you need anything at all as we are here to help!
Thank you for taking the time to share your wonderful review and recommendation. Our team appreciates the kind words and comments about what we can do to improve our community. Please let our team in the office know if you need assistance as we are here to help.
Thank you for sharing your review as we do appreciate you understand how we must take all rent payments on time. Our team in the office is more than happy to speak with you if you have any concerns or questions about payments or the practices of our team.
Wow - thank you for sharing your wonderful review of Pinnacle! We are so glad to hear you are enjoying the support from our team, appliances, and convenience of location. Please let us know if you need anything at all and thank you for choosing to call Pinnacle home.
Welcome to the community here at Pinnacle! We are so glad you have decided to call our community your new home and we look forward to providing you with an exceptional living experience. If there is anything we can do for you please do not hesitate to contact our team in the office!
Thank you for taking the time to share your review as a resident of Pinnacle! We love to hear you are enjoying the community, convenience of location, and local shops! Please reach out to our team if you need anything at all and we want to thank you for choosing Pinnacle to call home.
Thanks so much for taking the time to share your experience as a resident of Pinnacle! We are sorry to hear about your stove, but glad our team got it fixed quickly. Please let our team know if you need anything else as we are here to help!
Thank you so much for sharing your wonderful review as a resident of Pinnacle! We love to hear you are enjoying the overall community and we look forward to having you as a resident for years to come. We appreciate you sharing your concerns about the upkeep of the hallways. Please let our team know if you need anything at all and thank you for choosing to call Pinnacle your home.
Thank you so much for your wonderful review! We are thrilled to welcome you home to Pinnacle and hope you enjoy all of the excellent amenities and conveniences that our community has to offer. If there's anything we can do to assist you as you settle into your new space, please do not hesitate to contact our management team. Thank you for choosing Pinnacle - we hope you enjoy your residency for many years!
Thank you for sharing your review and we are sorry to hear you are experiencing concerns with your home! Our team is always here to help and we want to make things right. Please email me at [email protected] and I will be more than happy to speak with you!
N/A
N/A
N/A
BENNETT RENOVATED - One Bedroom One Bathroom (aa2r)
N/A
800
N/A
SANDOR One Bedroom One Bathroom with Den (aad1)
N/A
800
N/A
SANDOR RENOVATED - One Bedroom One Bathroom with Den (aad1r)
$1,360
700
1 Units
NORBECK One Bedroom One Bathroom (aa1)
$1,408 - $1,418
800
2 Units
BENNETT One Bedroom One Bathroom (aa2)
$1,530 - $1,540
700
2 Units
NORBECK RENOVATED - One Bedroom One Bathroom (aa1r)
N/A
900
N/A
GOSHEN RENOVATED - Two Bedrooms One Bathroom (ba1r)
$1,610
900
1 Units
GOSHEN Two Bedrooms One Bathroom (ba1)
N/A
1,028
N/A
CHURCHILL RENOVATED - Two Bedrooms Two Bathrooms (bc2r)
N/A
1,060
N/A
BROOKEVILLE Two Bedrooms Two Bathrooms (bc3)
N/A
1,355
N/A
WARREN RENOVATED - Two Bedrooms Two Bathrooms Den Loft (bcd1r)
$1,707
1,028
1 Units
CHURCHILL Two Bedrooms Two Bathrooms (bc2)
$1,740
1,028
1 Units
SENECA Two Bedrooms Two Bathrooms (bc1)
$1,825
1,028
2 Units
SENECA RENOVATED - Two Bedrooms Two Bathrooms (bc1r)
$1,834 - $1,859
1,060
2 Units
BROOKEVILLE RENOVATED - Two Bedrooms Two Bathrooms (bc3r)
$1,890
1,355
1 Units
WARREN Two Bedrooms Two Bathrooms Den Loft (bcd1)
N/A
1,233
N/A
SUGARLOAF RENOVATED - Three Bedrooms Two Bathrooms (cc1r)
N/A
1,233
N/A
SUGARLOAF Three Bedrooms Two Bathrooms (cc1)
Virtual Tours Are Now Available! Experience life to the fullest. Where comfort meets convenience, The Pinnacle at Town Center delivers top-notch quality on every aspect of apartment living. From incredible amenities to an extraordinary neighborhood, you’re just steps away from everything you could possibly want and need. Located in the heart of Germantown’s Town Center, enjoy easy accessibility to a wide variety of restaurants and shops, an amazing urban park, the local Regal Cinema, and a Safeway; all within walking distance. If staying in is more your speed, cozy up to the spacious, open floor plan and stylish finishes that your one, two or three bedroom home has to offer. When you live at The Pinnacle, every moment is unforgettable.
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Contact Property
Pinnacle at Town Center
19860 Century Boulevard
Germantown, MD 20874