What are noise levels like at Pinnacle at Town Center?

The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Pinnacle at Town Center?

The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How safe is Pinnacle at Town Center?

The community is rated 4.2/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.3/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 97.3% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 11.84 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?

February Special! Apply Now and Move-in before the end of the month! Get $1,000 OFF Your First Full Months Rent. *Restrictions may apply*

Ratings & Prices for Pinnacle at Town Center, Germantown, MD

Renter Ratings

Noise	N/A
Grounds	4.1
Safety	4.2
Office Staff	4.7
Maintenance	4.3
Neighborhood	4.8
SatisFacts™ Tour Survey	4.3/5
SatisFacts™ Move-In Survey	4.5/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	3.7/5

Review Count

Number of reviews in the past 365 days	37

Manager's Review Engagement

Percentage of reviews responded to	97.3%

Manager's Review Reply Time

Average time to respond to reviews	11.84 days

Ratings & Reviews (261 Reviews)

No reviews match your search.

Verified Resident • vrp • 2020 - 2021

Updated Review

02/23/2021

Great Community very clean and friendly! I would recommend living here. Staff are great! Ana is caring and professional, she never hesitates to help me with any of my needs. Ana is the to go person!!!!

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

02/26/2021

Wow - we truly want to thank you for your glowing review of Pinnacle! We are so happy to hear you are enjoying the support from our team and your overall living experience. Please reach out to our team in the office if you need anything at all and we want to thank you for choosing to call Pinnacle home.

Previous Review

· 11/11/2020

Verified Resident • vrp • 2020 - 2021

Updated Review

02/23/2021

Lovely apartment complex! All Staff is always there when you need them. When needing something checked, maintenance staff are always there in a timely manner. Maintenance handles things efficiently! The Staff at the Pinnacle are awesome! See More

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

02/26/2021

Thank you so much for your wonderful review of Pinnacle! We are so delighted to hear you are enjoying your home and the support from our team. Please reach out to our team in the office if you need anything at all and we want to thank you for choosing to call Pinnacle your home!

2 Previous Reviews· Last 01/07/2021

Verified Resident • vrp • 2020 - 2021

Updated Review

02/17/2021

Very pleased. Like the unit, the office staff is professional, personable and friendly. They always address any questions or needs promptly as do the maintenance staff. Location is great. I recommend this property for anyone looking for an apartment in this area. I haven't had any… See More

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

02/19/2021

Thank you so much for your five-star review! We're so glad you're enjoying your residency at Pinnacle at Town Center. If there's anything we can do for you, please do not hesitate to contact our management team in the office!

Previous Review

· 09/10/2020

Verified Resident 802858 • vrp • 2016 - 2021

Updated Review

02/16/2021

???????????????????????????????????????????????????????????

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

02/18/2021

Thank you so much for your four star review of Pinnacle at Town Center! If there is anything we can do to give you a five star experience, please don't hesitate to contact us! Thank you!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

Updated Review

02/09/2021

The property is located adequately near all enmities and shops and thus makes you feel easy for need to buy stuff. generally safe and secure place due to busy surrounding businesses. I believe the place can be better if some issues can be resolved and implemented.… See More

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

02/12/2021

Thank you so much for taking the time to share your glowing review of Pinnacle! We are delighted to hear you are enjoying the amenities, support from our team, and convenience of the location. Please reach out if you need anything at all and we want to thank you for choosing to call Pinnacle your home!

2 Previous Reviews· Last 01/16/2021

dorothypuff 658939 • vrp • 2012

Updated Review

02/28/2012

I moved to Pinnacle in February and I am loving every bit of it. The Leasing Office, especially Sean and Anna, made me feel very welcome on the initial introduction and no matter what time you walk in the office, they are always full of smiles… See More

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

02/28/2012

Thank you so much for your review! We are glad you chose to make Pinnacle your home.

2 Previous Reviews· Last

Verified Resident • vrp • 2018 - 2021

02/04/2021

Very accessible . Welcoming and very quiet.. I love my neighborhood. Very close to bustop. . The hub is so good . I love the washing machine. So please with tolerance the office with their entire family members love the community. See More

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

02/08/2021

Thank you so much for taking the time to share your wonderful review of Pinnacle at Town Center! We are pleased to hear you are happy with your home, the accessibility, the neighborhood, and the sense of community. Please reach out if you need anything at all and we want to thank you for choosing to call Pinnacle home.

Verified Resident • vrp • 2021

01/27/2021

The maintenance team is reliable, professional, and pleasant to work with. One of the team even called the office to report someone parked in our reserved space. I didn't get any of theiir names, but I should have.

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

02/01/2021

Thank you for sharing your wonderful review of our team at Pinnacle at Town Center! We strive to exceed resident's expectations and we are glad we could do just that. Please reach out to our team in the office if you need anything at all and thank you for choosing to call Pinnacle your home!

Verified Resident • vrp • 2018 - 2021

Updated Review

01/13/2021

It's a good area. There's a lot of restaurants and stores that you can easily walk to. The people in the community are usually friendly. However, cars occassionally get vandalized and shopping carts get stolen from grocery stores

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

01/13/2021

Thank you for taking the time to share your wonderful review! We are so happy to hear you are enjoying the convenience of location, overall community, and neighborhood. Please let our team in the office know about specific concerns so we can keep improving our community. Thank you for choosing to call Pinnacle your home!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2019 - 2021

01/08/2021

Office staff is great. When I need something fixed they come to take care of it right away. Everything you need from grocery stores, to food and entertainment is in walking distance. Great community life

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

01/11/2021

Thank you for sharing your supportive comments of our team at Pinnacle and the overall community! We appreciate your positive remarks as it helps build a sense of community and lets us know where we can improve upon. Please reach out if you need anything at all and we want to thank you for choosing to call Pinnacle at Town Center your home.

Verified Resident 847135 • vrp • 2020

11/25/2020

The leasing office is very friendly. They were respectful, prompt and helpful during our search and move-in process. The community is in a convenient location. Parking is a bit of a hassle sometimes. There were a couple of maintenance issues at move-in and we're hoping to… See More

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

12/01/2020

Thank you for sharing your wonderful living experience at Pinnacle at Town Center. We are so happy to hear you are enjoying your new home, the convenience of location, and the quick responsiveness from our whole team. Please let us know if you need anything at all and we want to officially welcome you to the community.

Former Resident • 2019 - 2020

11/24/2020

Racist staff who won't help you identify a resident whose dog attacks your own. I wasn't aware pit bulls were even allowed here but it's likely the resident lied. I know if I wasn't white they would have happily helped me.

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

11/24/2020

We are sorry that this happened to you and your dog as we are a pet-friendly property. Our team is not allowed to give out personal information about any of our residents. We highly recommend you to contact the police or animal control. You can also email us at [email protected] and send us a photo of the pet and we can reach out and see if they are a resident. We are truly sorry for this incident.

Verified Resident 843418 • vrp • 2020

11/21/2020

Melinda Quinones has been key to my move here. She has been kind, patient and very helpful. I feel like she has my back. I feel welcome here. The only criticism I have is that while I read that the registration process is required to be… See More

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

11/24/2020

Thanks so much for sharing your review and kind words about your recent move-in experience! We are happy to hear our team has made you feel welcome and at home. Please reach out if you have any questions as we are here to help!

Verified Resident 835330 • vrp • 2018 - 2020

10/22/2020

l communicated issues that I felt needed to addressed and Lee, the manager, listened and quickly fixed all the problems that had been approved which were most of them. Initially, I was very disappointed and discouraged & he turned it all around. I am very satisfied!… See More

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

10/26/2020

This review brings much happiness to our team! We are glad to hear you appreciate the extra work we put in to make sure our residents are happy with their home. Please feel free to reach out to our team if you need anything at all as we are here to help!

Verified Resident 835329 • vrp • 2018 - 2020

10/22/2020

Good and great people and they trying to work with there community service and they help out with the people who live here and try to make people safe due to the COVID-19 and they make people be safe See More

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

10/26/2020

Thank you so much for taking the time to leave a five-star review and recommendation! Our team has worked very hard to accommodate all current and future residents during the pandemic and we are glad to hear you had a wonderful move-in experience. Please reach out if you need anything at all and we want to officially welcome you home to Pinnacle!

Verified Resident 833630 • vrp • 2017 - 2020

10/18/2020

This is a great community. Nice clean place to live in. We are a couple with no kids and we had a good time here. We are also very close to DC. There is also top golf which opened at a stones throw distance.

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

10/21/2020

Thank you for taking the time to share your glowing review as a resident of Pinnacle! We love to hear you are enjoying the community, convenience of location, and local attractions. Please let our team know if you need anything at all as we are here to help!

Verified Resident 832276 • vrp • 2020

10/13/2020

Well, the apartment is beautiful it just has a few little flaws. The neighbors here are very unfortunate to deal with. They're very nosey and always in people's business besides their own. Other than that it's a good community.

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

10/13/2020

Thank you for taking the time to share your wonderful review and recommendation. Our team appreciates the kind words and comments about what we can do to improve our community. Please let our team in the office know if you need assistance as we are here to help.

anonymous • vrp • 2019 - 2020

10/09/2020

this is an ok place to live, but... they filed a lawsuit against me for being 10 days late on my rent, I've paid on time every month for 14 months but was late september. This seems cruel during a pandemic but they are within their… See More

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

10/13/2020

Thank you for sharing your review as we do appreciate you understand how we must take all rent payments on time. Our team in the office is more than happy to speak with you if you have any concerns or questions about payments or the practices of our team.

Verified Resident 830356 • vrp • 2020

10/08/2020

I lived in different apartments the Pinnacle is one of the best so far. Moved in everything was nice and clean. No roaches no mice. Stores banks hospitals just a few blocks from the community and restaurants are all in walking distance, great scenery, Library in… See More

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

10/13/2020

Wow - thank you for sharing your wonderful review of Pinnacle! We are so glad to hear you are enjoying the support from our team, appliances, and convenience of location. Please let us know if you need anything at all and thank you for choosing to call Pinnacle home.

Verified Resident 819794 • vrp • 2020

09/17/2020

Just moved in not yet sure about the environment but I'm sure it's a great place to live. Will come and rate in a few months but the staff is wonderful and awesome to work with n the application process was very easy

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

09/21/2020

Welcome to the community here at Pinnacle! We are so glad you have decided to call our community your new home and we look forward to providing you with an exceptional living experience. If there is anything we can do for you please do not hesitate to contact our team in the office!

Verified Resident 800108 • vrp • 2015 - 2020

08/04/2020

The Pinnacle at Town Center Germantown is a great community. The location is perfect - BlackRock Center for the Arts and the library are close by, there are tons of restaurants, grocery stores, and pharmacy.

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

08/05/2020

Thank you for taking the time to share your review as a resident of Pinnacle! We love to hear you are enjoying the community, convenience of location, and local shops! Please reach out to our team if you need anything at all and we want to thank you for choosing Pinnacle to call home.

Verified Resident 797371 • vrp • 2019 - 2020

07/28/2020

I like living here. Never had a problem with office staff or maintenance. Everything is handled in a timely manner. My stove broak and the next day I came home to a brand new stove. Some residents do not clean up after themselves appropriately.

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

07/30/2020

Thanks so much for taking the time to share your experience as a resident of Pinnacle! We are sorry to hear about your stove, but glad our team got it fixed quickly. Please let our team know if you need anything else as we are here to help!

Verified Resident 795542 • vrp • 2020

07/23/2020

It is good compared to other apartments in the area, the dissatisfaction is that they no longer clean the hallways of the apartments, since there are neighbors who leave their garbage in the stands and drink beer on the stairs, leave the garbage in the floor… See More

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

07/27/2020

Thank you so much for sharing your wonderful review as a resident of Pinnacle! We love to hear you are enjoying the overall community and we look forward to having you as a resident for years to come. We appreciate you sharing your concerns about the upkeep of the hallways. Please let our team know if you need anything at all and thank you for choosing to call Pinnacle your home.

Verified Resident 789814 • vrp • 2020

07/11/2020

The move in was really easy. The staff members went above and beyond to help me with my move. Although it took them a while to initially approve my application however, given the current global pandemic situation, it is totally understandable.

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

07/14/2020

Thank you so much for your wonderful review! We are thrilled to welcome you home to Pinnacle and hope you enjoy all of the excellent amenities and conveniences that our community has to offer. If there's anything we can do to assist you as you settle into your new space, please do not hesitate to contact our management team. Thank you for choosing Pinnacle - we hope you enjoy your residency for many years!

Verified Resident 609152 • vrp • 2019 - 2020

06/26/2020

My experience started out very pleasant and a great place to live . I am sorry to say I no longer feel this way . This property has gone down completely in terms of the property up keep and maintenance . I am tired of seeing… See More

Useful 0

Thanks for voting!

Report

Pinnacle at Town Center Manager

06/26/2020

Thank you for sharing your review and we are sorry to hear you are experiencing concerns with your home! Our team is always here to help and we want to make things right. Please email me at [email protected] and I will be more than happy to speak with you!

•

Updated Review

Useful

Thanks for voting!

Report

Manager

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
N/A
Available
Avail.
N/A
Model
BENNETT RENOVATED - One Bedroom One Bathroom (aa2r)

View Floor Plan

Price
Price
N/A
SQ. FT.
800
Available
Avail.
N/A
Model
SANDOR One Bedroom One Bathroom with Den (aad1)

View Floor Plan

Price
Price
N/A
SQ. FT.
800
Available
Avail.
N/A
Model
SANDOR RENOVATED - One Bedroom One Bathroom with Den (aad1r)

View Floor Plan

Price
Price
$1,360
SQ. FT.
700
Available
Avail.
1 Units
Model
NORBECK One Bedroom One Bathroom (aa1)

View Floor Plan

Price
Price
$1,408 - $1,418
SQ. FT.
800
Available
Avail.
2 Units
Model
BENNETT One Bedroom One Bathroom (aa2)

View Floor Plan

Price
Price
$1,530 - $1,540
SQ. FT.
700
Available
Avail.
2 Units
Model
NORBECK RENOVATED - One Bedroom One Bathroom (aa1r)

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
900
Available
Avail.
N/A
Model
GOSHEN RENOVATED - Two Bedrooms One Bathroom (ba1r)

View Floor Plan

Price
Price
$1,610
SQ. FT.
900
Available
Avail.
1 Units
Model
GOSHEN Two Bedrooms One Bathroom (ba1)

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,028
Available
Avail.
N/A
Model
CHURCHILL RENOVATED - Two Bedrooms Two Bathrooms (bc2r)

View Floor Plan

Price
Price
N/A
SQ. FT.
1,060
Available
Avail.
N/A
Model
BROOKEVILLE Two Bedrooms Two Bathrooms (bc3)

View Floor Plan

Price
Price
N/A
SQ. FT.
1,355
Available
Avail.
N/A
Model
WARREN RENOVATED - Two Bedrooms Two Bathrooms Den Loft (bcd1r)

View Floor Plan

Price
Price
$1,707
SQ. FT.
1,028
Available
Avail.
1 Units
Model
CHURCHILL Two Bedrooms Two Bathrooms (bc2)

View Floor Plan

Price
Price
$1,740
SQ. FT.
1,028
Available
Avail.
1 Units
Model
SENECA Two Bedrooms Two Bathrooms (bc1)

View Floor Plan

Price
Price
$1,825
SQ. FT.
1,028
Available
Avail.
2 Units
Model
SENECA RENOVATED - Two Bedrooms Two Bathrooms (bc1r)

View Floor Plan

Price
Price
$1,834 - $1,859
SQ. FT.
1,060
Available
Avail.
2 Units
Model
BROOKEVILLE RENOVATED - Two Bedrooms Two Bathrooms (bc3r)

View Floor Plan

Price
Price
$1,890
SQ. FT.
1,355
Available
Avail.
1 Units
Model
WARREN Two Bedrooms Two Bathrooms Den Loft (bcd1)

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,233
Available
Avail.
N/A
Model
SUGARLOAF RENOVATED - Three Bedrooms Two Bathrooms (cc1r)

View Floor Plan

Price
Price
N/A
SQ. FT.
1,233
Available
Avail.
N/A
Model
SUGARLOAF Three Bedrooms Two Bathrooms (cc1)

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Virtual Tours Are Now Available! Experience life to the fullest. Where comfort meets convenience, The Pinnacle at Town Center delivers top-notch quality on every aspect of apartment living. From incredible amenities to an extraordinary neighborhood, you’re just steps away from everything you could possibly want and need. Located in the heart of Germantown’s Town Center, enjoy easy accessibility to a wide variety of restaurants and shops, an amazing urban park, the local Regal Cinema, and a Safeway; all within walking distance. If staying in is more your speed, cozy up to the spacious, open floor plan and stylish finishes that your one, two or three bedroom home has to offer. When you live at The Pinnacle, every moment is unforgettable.

Office Hours