| Number of reviews in the past 365 days | 5 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 1 days |
The Elms at Century
12845 Fairchild Drive, Germantown, MD 20874
12845 Fairchild Drive, Germantown, MD 20874
Floor Plans
- $1,615+
- $1,910+
- $2,200+
Contact Property
The Elms at Century
12845 Fairchild Drive
Germantown, MD 20874
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (5 Reviews)
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achrista • Resident • 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/22/2021
The elms at century is an amazing place! I have lived here for the past two years and have had an amazing experience. The leasing staff are also amazing and Sandra has been so helpful and nice! If you're considering moving here I highly recommend it!… See More
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The Elms at Century Manager
02/23/2021
Thank you for sharing your 5-star review! We are so happy that you have had a good experience with us and we appreciate your kind words about Sandra! Please continue to share your feedback with us! We aim to please and love to hear from our residents! Have a nice day! The Elms at Century
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/15/2021
This is my 2nd time renting from an Elms community. The 1st time was a great experience, but we decided that we wanted to move from a garden apartment to a secure apartment. Both of the management teams we extremely helpful in assisting us in a… See More
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The Elms at Century Manager
02/16/2021
Thank you for sharing your 5-star review! We are so happy to hear that you are enjoying your experience with us. Please continue to reach out to share any additional feedback, questions or concerns. Have a great day! The Elms at Century
Resident • 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/13/2021
Elms at Century made my move very smooth and easy that I decided to renew my lease. I am thoroughly impressed with the office staff (Sandra especially) who continually make living here an awesome experience. See More
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The Elms at Century Manager
02/16/2021
Thank you for the 5-star review! We appreciate your wonderful feedback about Sandra and we will be sure to praise her for her outstanding work! Please continue to reach out and share any additional feedback with us! We aim to please and love to hear from our residents! Thank you, The Elms at Century
Resident • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/12/2021
When I moved in last year, it was during the pandemic and I was a bit scared of the entire process. I wasn’t really happy with my apartment complex where I lived but moving was scary. But after I visited the century apartments, I knew I… See More
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The Elms at Century Manager
02/12/2021
Thank you for taking the time to share your review with us! We are so happy to know that you felt comfortable to move into our community after visiting and we so happy to have you! We aim to please and love to hear from our residents so please continue to reach out directly! Have a great day! The Elms at Century
Former Resident • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/12/2021
The management at this property are all about one thing....How can they nickle and dime you with everything. They will charge you for amenities that residents cannot even use such as the pool or gym due to COVID. They spy on you with cameras just in… See More
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The Elms at Century Manager
02/12/2021
Thank you for taking the time to share your review. I would like to mirror this response to the same review that was shared on Google. The amenity fee goes towards not just the on-site amenities which did remain open despite COVID, through the use of the reservation system in our property mobile, but also the free fitness classes for different age ranges and our socially distant resident events. Our cameras in the trash area are to prevent issues from arising due to contamination of the recycling. We do require that “lost” parking passes be replaced for a fee due to the limit amount of spaces we are able to provide to residents and guests. The electric and power cost are paid separately to the utility company, however if any resident feels as though their AC/Heat unit is not working properly, our dedicated service team would be happy to take a look and make any necessary repairs. Lastly, we apologize to hear about any concerns regarding your experience with Sandra. She has a remarkable record of providing exceptional customer service while remaining fair and consistent in enforcing our community policies in accordance with the lease that was agreed to upon move-in, and all Fair Housing laws. If you would like to have any other concerns addressed, please feel free to reach out to me directly at [email protected] and I would be happy to resolve. Thank you again, and we wish you all the best in your new home. Sincerely, Sabrina Leckemby, Marketing Coordinator, Legend Management Group
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Parking
- Garage
General
- Additional Storage Lockers Available
- Amazon Hub Package Lockers
- Award Winning Team
- Bike Storage with Convenient Access to Bike Trail
- Business Center
- Clubhouse
- Convenient to I-270 and Shady Grove Metro
- Elevator
- Fitness Center
- High-Speed Internet
- Nature Trail Leading to Community Exercise
- On-Site Maintenance
- Outdoor Fire Pit
- Pet Friendly Community with Dog Park
- Playground
- Pool with Sundeck
- Resident Social and Networking Events
- Smoke Free Community
- Yoga Room with Fitness on Demand
Pets
- Dogs Allowed
Restrictions: Some breeds are prohibited and all pets are subject to the approval of management. Restricted breeds include pit bull, american staffordshire terrier, rottweiler, doberman, and chow-chow as a pure bred or a mix of the breed. Specifics regarding your pet's breed and proof of rabies documentation from your veterinarian and a photo of your pet will be required prior to move-in.
Pet Limit: 2 - Cats Allowed
Restrictions: Some breeds are prohibited and all pets are subject to the approval of management. Restricted breeds include pit bull, american staffordshire terrier, rottweiler, doberman, and chow-chow as a pure bred or a mix of the breed. Specifics regarding your pet's breed and proof of rabies documentation from your veterinarian and a photo of your pet will be required prior to move-in.
Pet Limit: 2
Floor Plans & Pricing
MOVE-IN SPECIAL:
- OFFERING VIRTUAL TOURS & IN-PERSON TOURS BY APPOINTMENT ONLY.
- OFFERING VIRTUAL TOURS & IN-PERSON TOURS BY APPOINTMENT ONLY.
1 Bedrooms, 1 Bathroom
- PricePrice
$1,615
- SQ. FT.
858
- AvailableAvail.
N/A
- Model
A2
View Floor Plan
- PricePrice
$1,630
- SQ. FT.
870
- AvailableAvail.
1 Units
- Model
A1
View Floor Plan
- PricePrice
$1,700
- SQ. FT.
960
- AvailableAvail.
N/A
- Model
A1-A
View Floor Plan
- PricePrice
$1,790
- SQ. FT.
1,135
- AvailableAvail.
N/A
- Model
A2 Den
View Floor Plan
- PricePrice
$1,810
- SQ. FT.
1,098
- AvailableAvail.
N/A
- Model
A2 Loft
View Floor Plan
- PricePrice
$1,815
- SQ. FT.
1,098
- AvailableAvail.
1 Units
- Model
A1 Loft
View Floor Plan
- PricePrice
$1,815
- SQ. FT.
1,122
- AvailableAvail.
1 Units
- Model
A3 Den
View Floor Plan
- PricePrice
$1,880
- SQ. FT.
1,188
- AvailableAvail.
N/A
- Model
A1-A Loft
View Floor Plan
- PricePrice
$1,990
- SQ. FT.
1,370
- AvailableAvail.
N/A
- Model
A2 Den Loft
View Floor Plan
2 Bedrooms, 2 Bathrooms
- PricePrice
$1,910
- SQ. FT.
1,220
- AvailableAvail.
3 Units
- Model
CS1
View Floor Plan
- PricePrice
$1,940
- SQ. FT.
1,225
- AvailableAvail.
2 Units
- Model
CS2
View Floor Plan
- PricePrice
$1,995
- SQ. FT.
1,310
- AvailableAvail.
N/A
- Model
CS1-A
View Floor Plan
- PricePrice
$2,075
- SQ. FT.
1,375
- AvailableAvail.
N/A
- Model
CS3 Loft
View Floor Plan
- PricePrice
$2,110
- SQ. FT.
1,465
- AvailableAvail.
N/A
- Model
CS1 Loft
View Floor Plan
- PricePrice
$2,140
- SQ. FT.
1,450
- AvailableAvail.
N/A
- Model
CS2 Loft
View Floor Plan
- PricePrice
$2,175
- SQ. FT.
1,490
- AvailableAvail.
N/A
- Model
CS4 Den
View Floor Plan
- PricePrice
$2,195
- SQ. FT.
1,555
- AvailableAvail.
N/A
- Model
CS1-A Loft
View Floor Plan
3 Bedrooms, 2 Bathrooms
- PricePrice
$2,200
- SQ. FT.
1,350
- AvailableAvail.
N/A
- Model
E1
View Floor Plan
- PricePrice
$2,200
- SQ. FT.
1,388
- AvailableAvail.
N/A
- Model
E3
View Floor Plan
- PricePrice
$2,350
- SQ. FT.
1,440
- AvailableAvail.
N/A
- Model
E1-A
View Floor Plan
- PricePrice
$2,425
- SQ. FT.
1,605
- AvailableAvail.
N/A
- Model
E1 Loft
View Floor Plan
- PricePrice
$2,500
- SQ. FT.
1,695
- AvailableAvail.
N/A
- Model
E1-A Loft
View Floor Plan
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
The appeal of The Elms at Century begins with its enviable location. These Germantown apartments are just around the corner from shopping, dining and entertainment at Germantown Town Center, as well as major employers and commuter routes. They are truly spacious, beautifully designed and complemented by an array of amenities thoughtfully selected to make your time at home even more valuable. Best of all, our team is dedicated to delivering exceptional customer experiences. When you live at The Elms at Century, you will soon discover why the Legend Management Group is one of the nation's most distinguished property management companies.
Office Hours
- Sunday: Closed
- Monday - Friday: 08:00 AM - 06:00 PM
- Saturday: 10:00 AM - 05:00 PM
Questions & Answers
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Frequently Asked
What are noise levels like at The Elms at Century?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.
The community is rated 4/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Elms at Century?
The community is rated 4/5 stars, signifying much satisfaction on average.
The community is rated 4/5 stars, signifying much satisfaction on average.
How safe is The Elms at Century?
The community is rated 4/5 stars, which is considered being very safe on average.
The community is rated 4/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.
The community is rated 4/5 stars, which is considered being very effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 1 days to their community reviews in the past year.
Managers have replied within 1 days to their community reviews in the past year.
Who manages The Elms at Century?
Legend Management Group
Legend Management Group
What is the pet policy at The Elms at Century?
Dogs Allowed
Restrictions: Some breeds are prohibited and all pets are subject to the approval of management. Restricted breeds include pit bull, american staffordshire terrier, rottweiler, doberman, and chow-chow as a pure bred or a mix of the breed. Specifics regarding your pet's breed and proof of rabies documentation from your veterinarian and a photo of your pet will be required prior to move-in.
Pet Limit: 2
Cats Allowed
Restrictions: Some breeds are prohibited and all pets are subject to the approval of management. Restricted breeds include pit bull, american staffordshire terrier, rottweiler, doberman, and chow-chow as a pure bred or a mix of the breed. Specifics regarding your pet's breed and proof of rabies documentation from your veterinarian and a photo of your pet will be required prior to move-in.
Pet Limit: 2
Dogs Allowed
Restrictions: Some breeds are prohibited and all pets are subject to the approval of management. Restricted breeds include pit bull, american staffordshire terrier, rottweiler, doberman, and chow-chow as a pure bred or a mix of the breed. Specifics regarding your pet's breed and proof of rabies documentation from your veterinarian and a photo of your pet will be required prior to move-in.
Pet Limit: 2
Cats Allowed
Restrictions: Some breeds are prohibited and all pets are subject to the approval of management. Restricted breeds include pit bull, american staffordshire terrier, rottweiler, doberman, and chow-chow as a pure bred or a mix of the breed. Specifics regarding your pet's breed and proof of rabies documentation from your veterinarian and a photo of your pet will be required prior to move-in.
Pet Limit: 2
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths
What is the move-in special?
OFFERING VIRTUAL TOURS & IN-PERSON TOURS BY APPOINTMENT ONLY.
OFFERING VIRTUAL TOURS & IN-PERSON TOURS BY APPOINTMENT ONLY.
The Elms at Century Gallery
Manager Uploaded Photos
Floor Plans
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The Elms at Century is a 858 - 1,695 sqft apartment in Germantown in zip code 20874. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,615 - $2,500. Nearby cities include Montgomery Village, Clarksburg, Gaithersburg, North Potomac, and Derwood. 20876, 20879, 20886, 20886, and 20871 are nearby zip codes.
