Review History for Verified Resident 123184

Hammarlee House

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Verified Resident 123184

VRP 2011 - 2015

1/16/2015

The building is lovely and a good place for a senior. It is well maintained and the manager goes out of her way to provide activities for our enjoyment. My one complaint is that the first year the owner contracted with an agency called Partners In Care to help create community and help get activities going, but at the end of the year their contract was suddenly dropped. As a result there are fewer activities and community spirit has seriously declined. Also, it can take a long time to deal with major maintenance issues, like parking lot lights out.
Manager

1/20/2015

Hammarlee House
Thank you for your feedback. Since we brought our event planning in-house we've actually been able to schedule more for our residents. We strive to keep our residents happy and engaged to build a strong sense of community for all. We also work hard to ensure a prompt and effective maintenance department. Your comments have been forwarded to senior management for immediate attention. Please let us know if there's anything else we may do for you. Thank you again.

Review 6 out of 7

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