Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.17 days |
Contact Property
The Islands of Fox Chase
208 Somerset Bay Drive
Glen Burnie, MD 21061
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.17 days |
Dear Resident, We are pleased to hear that you are enjoying the comfortable environment of Islands of Fox Chase. We agree that the proximity to the hospital, retail, and nearby cities and attractions make Islands of Fox Chase a desirable place to live. Additionally, the Management staff and Maintenance team are always available to provide excellent customer service to all residents. We hope to keep you as a satisfied resident for many years!
Dear Resident, Thank you for your glowing review of the Islands of Fox Chase! Our Management team and Maintenance staff are always available to provide exceptional customer service to all residents and take pride in maintaining a clean and comfortable environment for all to enjoy. If you would like to recommend Islands of Fox Chase to family or friends, please take note of our generous Resident Referral Program, located on our website at: https://aandgmanagement.com/resident/refer-a-friend. We hope that you remain a satisfied resident with us for many years!
Dear Resident, Thank you so much for your positive review of Islands of Fox Chase. Your testimonial lets us know that our Management team and Maintenance staff are providing exceptional customer service to our residents. Please feel free to reach out to us at any time and we hope that you remain a satisfied resident with us for many years!
Dear Resident, We are thrilled to hear of how comfortable you are in your home. Your testimonial lets us know the Management staff and Maintenance team are both providing the quality care and customer service you deserve. We want you to enjoy the neighborhood and be comfortable in your apartment home for many years!
Dear Resident, Thank you so much for your review of Islands of Fox Chase. Our Management staff and Maintenance team strive to provide the quality customer service that all residents deserve. However, please contact your Property Manager if you feel that the heating in your apartment is still not adequate. Also, it is great to hear of the pleasant experiences you have had with your neighbors. We hope that you remain a resident with us for many years!
Dear Resident, We appreciate your feedback on our luxurious apartment community. We strive to provide the best in customer service for you and hope that you remain a resident with us for a long time!
Dear Resident, We appreciate your comments! Your testimonial lets us know the management staff and the maintenance team are providing the quality care and customer service you deserve. We want you to enjoy the neighborhood and be comfortable in your apartment home for many years!
Dear Resident, We are pleased you are comfortable in your Islands of Fox Chase apartment home. Based on requests and compliance with ADA standards, we will continue to review apartment conversions. We appreciate your input! Please contact the management for possible changes in your apartment home. It is our goal to have you with us for many years.
Dear Resident, We appreciate your comments! The goal of the management staff and the maintenance team is to provide the quality customer service you deserve. We want you to enjoy the neighborhood and we want you to be comfortable in your apartment home for many years.
Dear Resident, Our residents are our best source in determining how we are doing. Your testimonial lets us know we are providing the quality care and customer service you deserve. We welcome you to let others know how nice it is in the Islands neighborhood. We provide virtual tours and work very carefully to meet new residents in accordance with strict CDC guidelines.
Dear Islands Resident, We are pleased you are enjoying the comfort and quality of our Islands of Fox Chase Apartments! It is our goal to provide you with the service you deserve.
Dear Resident, We appreciate your comment concerning The Islands Of Fox Chase Apartments. Please contact our management staff and our maintenance team, should you have any issues. It is our goal to provide you with the customer service you deserve. We want you to enjoy your comfortable apartment home at The Islands for a long time!
Dear Resident, With the swirl of COVID-19 around us, it is heartwarming to know you are comfortable in your apartment home. Soon, the fitness center, and business center will re-open, and there will be fun community events to attend. Until then, continue to enjoy the maintained landscape as you take your stroll around the community. Should you need anything, our top-notch staff is here for you!
We appreciate your testimonial of our Islands of Fox Chase Apartments. Our leasing staff and maintenance team strive to provide the quality customer service you deserve. Our maintenance team works diligently to improve the buildings, and our contractors are there to keep the lawns and walkways a pleasant sight to come home to daily. Please consider our REFER-A-FRIEND program where, for a limited time, you can earn $1000 when your recommended friend or family member move into The Islands of Fox Chase. It is our goal for you to be with us for many years!
Dear Long-Time Resident, We appreciate your testimonial of our Islands Of Fox Chase Apartments your home for 15 years. Our leasing staff and maintenance team strive to provide the quality customer service you deserve. Our maintenance team works diligently to improve the buildings, and our contractors are there to keep the lawns and walkways a pleasant sight to come home to daily. Please consider our REFER-A-FRIEND program where, for a limited time, you can earn $1000 when your recommended friend or family member move into The Islands of Fox Chase. It is our goal for you to be with us for many years!
3/24/20 Dear Valued Resident, We appreciate you having shared your concerns with us. A&G Management prides itself on giving superior service; and after reading your comment we feel- most regrettably, to have missed the mark. Our goal is to consistently provide you with the customer care, you deserve and expect from The Islands of Fox Chase. Please contact Kelly, our on- site manager directly at 410-760-3434, to discuss a viable solution for your concerns. It is our hope that you'll remain with us, for many years to come. Thanks for choosing The Islands of Fox Chase - We appreciate you!
Dear Resident, We appreciate your heartfelt and enthusiastic testimonial of our Islands Of Fox Chase Apartments. It is our absolute pleasure to serve you. Our leasing staff and maintenance team strive to provide the quality customer service you deserve. We are glad you are familiar with our Islands of Foxchase award-winning staff. Please consider our REFER-A-FRIEND program where, for a limited time, you can earn $1000 when your recommended friend or family member move into The Islands of FoxChase. It is our goal for you to be with us for many years!
: 3/6/20 Dear Prior Resident, We are charmed to know that during your 6 years of residing at our Islands of Fox Chase Apartments community, that your experience was both- gratifying and wonderfully, memorable. It is our goal to provide the excellent customer care that you deserve. We wish you, many years of timeless memories- in your new home! Thanks for choosing and recommending, A&G-
Dear Resident, We appreciate your feedback, as it our best source on how we are providing the quality service you deserve. We are thrilled you enjoy the community activities and social events as much as we do. Stay tuned because you will get news on the fun planned for 2020!
Dear Resident, We are pleased we have met your expectations while residing at our Islands of Fox Chase Apartments. Your comfort is our priority. It is our goal to provide the excellent customer service you deserve!
Dear Resident, We appreciate your testimonial concerning our management/leasing staff and maintenance team. We strive to provide the best in customer service, to include our Blue Ribbon maintenance work. It is our goal for you to be with us at The Islands of Fox Chase for a long time!
Dear Resident, We appreciate your testimonial of our Islands Of Fox Chase Apartments. It is conveniently located, and our leasing staff and maintenance team strive to provide the quality customer you deserve. It is our goal for you to be with us for many years!
Dear Islands of Fox Chase Resident, We appreciate your feedback on the staff and team! Good customer service, and a pleasant community are goals we attempt to achieve. We appreciate you and want to provide great customer service for many years.
Dear Resident, We are glad you are settled in your luxurious apartment home, and have had the time to enjoy your surroundings. We value you as a resident of The Islands of Fox Chase, and hope to be able to provide you with quality service for many years.
Dear Resident, The management staff and the maintenance teams work diligently to provide the quality customer service you deserve. Your comment gives validation to our efforts to keep you comfortable. Thank you!
$1,786 - $2,021
1,130
N/A
Azalea
$1,922 - $2,032
1,175
N/A
Calla Lily
$1,922 - $2,032
1,211
N/A
Daffodil
$1,939 - $2,174
1,242
N/A
Forsythia
$1,939 - $2,174
1,266
N/A
Hibiscus
$1,966 - $2,201
1,353
N/A
Magnolia
$2,111 - $2,311
1,425
N/A
Orchid
The Islands of Fox Chase offers seven distinctive apartment floorplans from which to choose. Some with elevators, and all with controlled access entry buildings for your peace of mind. Select from 1 bedroom & den... 2 bedroom...2 bedroom & den and 3 bedroom with two full baths, huge closets for storage, private balconies or patios, convenient full-standard washers and dryers, and many with thoughtfully designed by a professional team of architects and interior designers to meet your needs and enhance your daily living. Gracious, spacious and well designed The Islands of Fox Chase is that rare rental opportunity that sacrifices nothing in the way of comfort and class.
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Contact Property
The Islands of Fox Chase
208 Somerset Bay Drive
Glen Burnie, MD 21061