The Townes at Heritage Hill
Resident · 2014 - 2017
Entire row of townhomes are infested with BED BUGS... the rental office new about this problem and neglected to notify any of the tenants...I'm 8months pregnant with a one year old and all of our belongings that we have worked so hard for are now ruined... the one that manages the towns at heritage hill told me that he was gonna move my family and I into another unit and then all of a sudden refused to replace any of our belongings... all he could say was that it was unfortunate. I asked why weren't we even notified about this problem and he told me that it was because they have to respect other tenets privacy.. which is absurd... he offered to treat or home but who's to say how long or if the treatment even works??? I asked what are was suppose to do in the mean time, even the exterminator told us that the bugs are gonna get way worse before it even gets better, so in the meantime I have bed bugs crawling all over me and my baby along with bite marks and again all he could say to me was that it was unfortunate!!! Him and his staff new about this problem for several months and neglected to notify any of the tenants nor give us any warning what so ever... therefore they should be held accountable for this and replace all the damages!!!!