Renter Ratings

Noise	N/A
Grounds	4.5
Safety	4.6
Office Staff	4.6
Maintenance	4.6
Neighborhood	4.6
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.5/5
SatisFacts™ Maintenance	4.6/5
SatisFacts™ Renewal Survey	4.4/5

Review Count

Number of reviews in the past 365 days	34

Manager's Review Engagement

Percentage of reviews responded to	55.88%

Manager's Review Reply Time

Average time to respond to reviews	65.94 days

Ratings & Reviews (202 Reviews)

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Charlestowne North Manager

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Verified Resident 771604 • 2020 Recommended

Updated 05/23/2020

Reviewed 05/23/2020

The management teen Vanya and Kelly were very pleasant friendly helpful the apartment was nice and clean The maintenance crew worked quickly to solve problems. The anger all appearance of the property was nice and clean The of residence river I friendly it's close to the… See More

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Verified Resident 510849 • 2017 - 2020 Recommended

Updated 05/16/2020

Reviewed 07/09/2018

Good community, generally safe and secure community. Noise is at s tolerable level. The only down side about living in the apartment is the constant smoking of other tenants in the building which comes through the vents.

Charlestowne North Manager09/09/2018

We are so glad that you have been able to call Charlestowne North your home for the last 2 years, and that our on-site teams are taking care of you. If you would like assistance or guidance with your neighbors or other concerns, please visit us in the Leasing Office so that we can discuss together! Thank you, Charlestowne North Apartments Team

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Resident • 2020 Recommended

Updated 05/13/2020

Reviewed 05/13/2020

Wonderful staff and place to live , I have been here almost 1 month and I really love living here. Everything is so nice and clean and everything this is a place u really wanna check out I really like how everything is so close like… See More

Charlestowne North Manager20/20/2020

Thank you for the 5-stars! It makes us truly happy to hear that you are enjoying your living experience at Charlestowne Apartments! We are grateful for your residency and if there is anything you need, please feel free to reach out to us!

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• 2019 - 2020 Recommended

Updated 05/05/2020

Reviewed 05/05/2020

I'm a single senior, so safety, parking and elevator service were important to me. I still work and come home after dark, so the parking lot and lighting are crucial. I hardly see neighbors due to the spacing of apartments, and that is okay with me.… See More

Charlestowne North Manager08/08/2020

Thank you for the kind words! We appreciate your residency and if there is anything you need, please feel free to contact us!

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Verified Resident 391930 • 2017 - 2020 Recommended

Updated 05/05/2020

Reviewed 09/04/2017

I love the quietness of the building. Very seldom hear my neighbors. The staff are very friendly and courteous and always address my needs in an efficient manner. There is ample parking for tenants and visitors. See More

Charlestowne North Manager30/30/2018

Thank you for taking the time to review our community at Charlestowne North. We are so glad that we were able to provide you with a 5 star experience! If you should ever have questions or concerns in the future, please do not hesitate to visit us in the Leasing Office. Thank you, Charlestowne North Apartment Team

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• 2018 - 2020 Recommended

Updated 05/05/2020

Reviewed 05/05/2020

IF YOU LOOKING FOR A NICE AND REALLY QUITE PLACE, THEN THIS IS THE PLACE. GREAT OFFICE STAFF, ALWAYS HELPFUL. /////////////////////////////////////////////////////////// See More

Charlestowne North Manager08/08/2020

Thank you for the 5-star feedback! We appreciate your residency and if there is anything you need, please feel free to contact our office!

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Verified Resident 707705 • 2019 - 2020 Recommended

Updated 04/28/2020

Reviewed 10/17/2019

Wonderful, very nice office staff and maintenance workers. They always respond quickly to my requests. The community and the surroundings are clean and quiet. Everybody respects each other. The only problem I have is that the walls and the ceiling are not noise proof. I hear… See More

Charlestowne North Manager18/18/2019

Thank you for the feedback! We are thrilled to know that living at Charlestowne North has been nothing less than a 5 star experience. It is our goal to continue to meet your expectation and if there is anything you need please do not hesitate to reach out to us!

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Verified Resident 476057 • 2017 - 2020 Recommended

Updated 04/25/2020

Reviewed 04/13/2018

I've enjoyed my time here. It's a really nice and quiet community. Nice parking and the rent is reasonable. A gym is in the building and laundry on each floor. I've been here three years and will probably stay a little longer

Charlestowne North Manager16/16/2018

Thank you for your review of our community. We are so glad to hear that your move in process went smoothly, and that you are being well taken care of by our Leasing and Maintenance teams. If you should ever have questions or concerns, please visit us in the Leasing Office so that we can best assist you. Thank you, Charlestowne Apartments Team

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Resident • 2020 Recommended

Updated 04/17/2020

Reviewed 04/17/2020

Great staff. Maintenance gets done quickly and commutation with the office is always pleasant. Kelly and Tonya are very nice and professional. I had a problem with putter tenants and they worked hard with me to solve the problem. The only thing I don't like there… See More

Charlestowne North Manager20/20/2020

Thank you recognizing our community and staff! We are very grateful for your residency and would love the opportunity to assist you with your washer and dryer. Please contact our leasing office by calling 301-474-2213 at your earliest convenience. Thank you and we look forward to hearing from you!

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Verified Resident 759260 • 2019 - 2020 Recommended

Updated 04/13/2020

Reviewed 04/13/2020

Everyone is very friendly -- I have been invited to group church meetings downstairs by a lady on my floor a few times. I am not involved in the community but I know there are opportunities to be involved if I wanted to.

Charlestowne North Manager15/15/2020

We are so happy to know that you are enjoying our community! We appreciate your residency and if there is anything you need, please feel free to contact us!

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Verified Resident 758105 • 2019 - 2020 Recommended

Updated 04/07/2020

Reviewed 04/07/2020

Charlestowne North provides a quite yet accessible home. Location is just steps away from a park to take a walk or a morning run. Shopping is close by and a quick drive into the heart of Washington DC. The apartment has responsive staff and a diverse… See More

Charlestowne North Manager09/09/2020

Thank you for the awesome 5-star review! It means such a great deal to us to know that you are enjoying our community and staff! We are truly grateful for your residency and If there is anything you need, please feel free to reach out!

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Verified Resident 754427 • 2020 Recommended

Updated 03/21/2020

Reviewed 03/21/2020

I recently move in on February and it was very nice. At least for the first month. But since the upstairs neighbor move in it's been really hard. They make a lot of loud noises after 9:00 pm. The stomp on the floor very hard.

Charlestowne North Manager23/23/2020

Welcome to the community! We appreciate your feedback and would love to work together to help address your concerns. Please use the following link http://bit.ly/2ZKI80w and complete the contact form to have someone from our Resident Help Team reach out to you shortly. Thank you and we look forward to hearing from you!

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Carol Hardy • Resident • 2020 Recommended

Updated 03/12/2020

Reviewed 03/12/2020

Hi Kelley and Vonya, Please post the following review on my behalf. I moved to Charlestowne North apartments five months ago. I love it here. My apartment is lovely with a floor to ceiling sliding glass door and windows out to my patio (I am on… See More

Charlestowne North Manager17/17/2020

Hello Carol, thank you for the awesome 5-star review! It means such a great deal to us that you are enjoying our community and staff! We are truly grateful for your residency and If there is anything you need, please feel free to reach out!

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Verified Resident 751447 • 2020 Recommended

Updated 03/10/2020

Reviewed 03/10/2020

I'm 52 years old and a retired Marine. This is the best experience I've ever had living in an apartment!!! I can't say bravo Zulu enough!! The location is amazing the apartments are a very nice size and very clean!! The location is very convenient and… See More

Charlestowne North Manager12/12/2020

We are so happy to hear that living at Charlestowne North Apartments has been a positive experience for you! Your 5-star feedback means a great deal to us because we truly strive to have loyal residents. It is our goal to continue to meet your expectation and if there is anything you need please don’t hesitate to reach out to us!

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Verified Resident 228573 • 2015 - 2020 Recommended

Updated 02/20/2020

Reviewed 04/06/2016

I absolutely love this community. The neighbors are friendly and the management staff is top notch! I've never had any issues in the time I've been here. This community is close to everything!! I'd definitely recommend living here to people I know... See More

Charlestowne North Manager06/06/2016

Thank you for your response. We value your business!

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Verified Resident 451530 • 2017 - 2020 Not Recommended

Updated 02/18/2020

Reviewed 02/04/2020

Hallways and facilities are rarely if ever cleaned (chicken bones found littering the hallways for weeks at a time). Laundry machines are frequently broken. Staff rarely answers the phone - often says they will send forms/paperwork etc. and don't unless reminded multiple times. Happens like once… See More

Charlestowne North Manager06/06/2020

Thank you for taking the time out to provide your feedback. It means a great deal to us that you are enjoying your apartment and its location! We are sorry to hear that you’ve had a few frustrations with management and would love the opportunity to speak with you directly to hear more details about your concerns. It is our goal to improve your experience, please use the following link http://bit.ly/2ZKI80w and complete the contact form to get in contact with our Resident Help Team. Thank you and we hope to hear from you soon!

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Verified Resident 162160 • 2017 - 2020 Recommended

Updated 02/09/2020

Reviewed 04/28/2017

The day we got here we were welcomed. Everyone is friendly and the staff is cool. Maintainance does their job in a quick and orderly fashion. The setting is nice and the environment is safe. Pets are also allowed.

Charlestowne North Manager09/09/2017

Thank you for your feedback. We appreciate your time and your business.

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Verified Resident 735322 • 2014 - 2020 Recommended

Updated 01/11/2020

Reviewed 01/11/2020

Pretty good experience , the rent is really high and so is the increases and the apartment needs to be upgraded such as the carpet and a few appliances. On the top floor there are wasps and sometimes animals crawl in the roof. Neighbors are friendly… See More

Charlestowne North Manager14/14/2020

We are so happy to hear that your overall experience at Charlestowne North Apartments has been positive! We would love the opportunity to address your concerns as we take all pest control matters very seriously. Please contact our leasing office at your earliest convenience for assistance. Thank you and we hope to hear from you soon!

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Verified Resident 730935 • 2019 Recommended

Updated 12/24/2019

Reviewed 12/24/2019

Clean Building with great staff! They had a building holiday party, it was Fun. The office staff always asks about my family when I stop in, love how friendly they are. The Maintenance staff is fast and professional.

Charlestowne North Manager26/26/2019

Thank you for taking the time out to recognize our Community and Staff! We are pleased to hear that you are having a positive living experience at Charlestowne North Apartments! It is our goal to continue to meet your expectation and if there is anything you need please do not hesitate to reach out to us!

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Resident • 2019 Recommended

Updated 12/19/2019

Reviewed 12/19/2019

Staff is Better than any apartment that I arranged visits. The staff actually takes pride in the work that they do. Clean building, dog friendly, extremely convenient location, 295 access, good safe The community is well maintained and very clean. The location is fantastic and the… See More

Charlestowne North Manager20/20/2019

Thank you for taking the time out to recognize our Community! We are pleased to hear that you enjoy your living experience at Charlestowne North. It is our goal to continue to meet your expectation and if there is anything you need please do not hesitate to reach out to us!

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Mariambakshi • Resident • 2019 Recommended

Updated 11/21/2019

Reviewed 11/21/2019

Absolutely a very safe, quiet and clean apartment complex. Special thanks to Vonya and Kelly as well as the maintenance team. The apartment is spacious and well designed. The cabinets have lots of space. Definitely will refer a friend.

Charlestowne North Manager25/25/2019

This is great news! We are extremely delighted to know that you are having nothing less than a 5-star experience at Charlestowne North! It is our goal to continue to meet your expectation and if there is anything you need please do not hesitate to reach out to us.

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Verified Resident 714434 • 2019 Not Recommended

Updated 11/05/2019

Reviewed 11/05/2019

The move-in experience was horrible!!!! I will tell everyone not to move into this place and will definitely leave a google review. When I first moved in, I experienced the following issues. 1.A few blinds missing for the windows 2. Oven not cleaned, smoky when turned… See More

Charlestowne North Manager07/07/2019

We sincerely apologize this has been your experience since moving in. We would love to speak with you to make sure all items of concern are properly addressed. As we cannot identify your residency directly, we hope you will reach out to one of our team members at your earliest convenience at [email protected] Thank you and we look forward to hearing from you!

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Verified Resident 553700 • 2018 - 2019 Recommended

Updated 11/05/2019

Reviewed 10/10/2018

Peaceful but however my neighbor has an annoying barking dog. Which you don't hear from other pet owners apartment. Updated appliances should be put in all newly moved in apartments. I want to move to a bigger apartment however they are not as updated as mine… See More

Charlestowne North Manager11/11/2018

We're pleased to know that you are taking advantage of the pool and parks, and that you are getting to know your neighbors! If you ever have any questions or concerns, please visit us in the Leasing Office! Thank you, Charlestowne North Apartments Team

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Verified Resident 307497 • 2016 - 2019 Recommended

Updated 11/01/2019

Reviewed 02/03/2017

I really like living here and find it convenient to stores, churches, transport and especially old greenbelt with all it's activities. Persons (both residents and staff) are friendly and courteous and responsive to concerns.I am glad I moved here.

Charlestowne North Manager15/15/2017

Thank you for taking the time to share your feedback. We appreciate your time and your business.

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Verified Resident 497767 • 2018 - 2019 Not Recommended

Updated 10/31/2019

Reviewed 06/08/2018

I would not move into this apartment for a few reasons. First roaches. second water leaks from the air conditoners (and I mean big leaks) third they don't turn the AC on soon enough and this place gets unbearable.

Charlestowne North Manager13/13/2018

Thank you for your feedback about your experience with our service at Charlestowne North. We greatly appreciate you as a resident and are committed to providing you and all your neighbors with a positive living experience.

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Floor Plans & Pricing

Studio, 1 Bathroom

Price
$1,320 - $1,415
SQ. FT.
500
Available
Avail.
3 Units
Model
Studio

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
N/A
SQ. FT.
650
Available
Avail.
N/A
Model
1B 1BA (K)

View Floor Plan

Price
$1,395 - $1,605
SQ. FT.
650
Available
Avail.
2 Units
Model
1B 1BA

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
N/A
SQ. FT.
825
Available
Avail.
N/A
Model
2B 2BA (K)

View Floor Plan

Price
N/A
SQ. FT.
950
Available
Avail.
N/A
Model
2B 2BA LG (K)

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Welcome to Charlestowne North Apartments, a classic high-rise community with everything you're looking for. Unwind at the swimming pool or take advantage of the newly redecorated community room. At Charlestowne North, you'll live surrounded by mature trees in a quiet residential neighborhood, but yet you're close to transportation, shopping and entertainment. With a wide variety of apartment layouts to choose from, there's a perfect apartment home waiting for you at Charlestowne North Apartments.Professionally Managed By: