From day 1 Franklin Park was a disaster. My wife was pregnant at the time and we asked specifically for a 1st or 2nd floor apartment, preferably close to the metro. What we received was a 3rd floor apartment on the opposite end of the property from the metro. Unfortunately, we didn't have enough time to fight it as we only had a few days to move, with a new baby coming in a few days after that. During the 6 years we lived there we had consistent $400 electric bills because of the horrible windows, doors, and antiquated heat and ac units. The water runoff for a couple weeks after every rain left what you see in the photos. This is what we walked through to go in and out of our apartment. This is what was left stagnant for children to be around outside, not to mention the 10-12" drop offs on the side of the sidewalk. My vehicle was broken into and window busted 4 different times, to the point that I just stopped reporting it because it was always to no avail. I will continue to upload pictures of everything that this property has to offer. Now finally, upon moving, although they admittedly knew that we were moving, they claim that I did not provide a notice to vacate, and are charging me another $1,595 in fees. This place does nothing but take advantage of the people who don't have the means to just up and move, and once you do finally have the means to move, they'll attach bogus fees as your parting gift. Do not! I repeat, DO NOT put yourself in position to be taken advantage of by this company!!!!!!!! Renters beware!!!
Franklin Park at Greenbelt Station Manager06/19/2019
Thank you for taking the time to share your feedback. We're disappointed that being a long term resident for over 6 years you didn't have a better experience. We'd like to speak with you in hopes earning the chance to change your mind and resolve any remaining issues you may have. We understand you have moved on, but we would like to end on a positive note. Please feel free to give us a call at (301) 474-1600 whenever you have the time or stop by the resident service office. Your happiness is important to us. Thank you.