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Anonymous
Resident · 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/06/2021
This is by far the worst experience I have ever in countered dealing with a leasing office!!!! They never answer the phones so you have to go there in person, they steal your c.c. Info and take unauthorized money , the apartments are infested with mice and roaches, water leaks atLeast once a month , the office staff is very rude and unprofessional... Don't Move here !!! they are very nice and caring the first few months and after that they could care less.
Franklin Park at Greenbelt Station Manager
01/08/2021
Thank you for your feedback. Having a credit card comprised is not an issue we take lightly. Since this is an anonymous review, we ask you to please reach out to resident services at 301-474-1602 so we can directly address these concerns. We want to work towards creating a better experience and resolving any issues you're experiencing. We want to provide a community that you truly love. Thank you again.
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