Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
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Lawrence Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Hello Silla190, Thank you for your interest in Lawrence Apartments. For leasing information please contact our Leasing Consultant at 301-563-9021 ext. 24. We look forward to working with you!
I would like to first start by saying thank you for bringing your concerns to our attention. I will be send out an introductory letter with all my contact information and please feel free to contact me either by phone or email. We have implemented a new maintenance program to insure a quicker response time for all maintenance requests. We will also follow up with a phone call or email to make sure our residents are satisfied with the repairs in their apartment home . I would also like to hear more about your issues with the laundry room in order for us to attempt to find a resolution to the issues. We are happy to look at possibly adding more laundry machines if possible. I appreciate your time to provide feedback. Thanks to you I am awarded the opportunity to diligently work much harder to provide a better living community that both myself and residents can and will be proud of. You are appreciated, and I sincerely thank you
Thank you so much for the lovely review! We're working with your neighbors about the smoking. Let us know if there is anything else we can do for you.
$1,404
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1 Bedroom
$968
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2 Bedrooms
Greenbelt's best kept secret! Art Deco charm with modern kitchens and baths. Close to I-495, B-W Parkway and Greenbelt Metro. Within walking distance of shopping, dining and entertainment.
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Lawrence Apartments