Ratings & Prices for Serenity Place at Dorsey Ridge, Hanover, MD

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3
Safety	2.3
Office Staff	2.7
Maintenance	3.3
Neighborhood	4.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (44 Reviews)

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Resident • 2020

12/30/2020

We truly regret moving into this community. Leasing staff unbelievably unprofessional and ineffective in addressing concerns. Cars stolen and vandelized in the parking garage. Extreme drug use of marijuana and unkept hallways. Dogs barking. Not worth the cost of rent. Count down to our moving date.… See More

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Resident • 2019 - 2020

09/15/2020

Please note that I enjoyed my stay at Dorsey Ridge. I've never lived in an apartment so therefore I didn't know exactly what to expect. I must admit, Serenity Dorsey Ridge set the bar incredibly high. The Staff is amazing. Customer Service, Secure facility, landscaping and… See More

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Resident • 2017 - 2020

09/02/2020

I have lived here for a few years and I have seen the property go down. The staff in the front office is not friendly or professional. The amount of rent that you pay and not be able to 24hrs access to the gym is unheard… See More

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Resident • 2018 - 2019

06/17/2019

Here's my evaluation after about a year. Overall, pretty good except for noise -- and be sure to negotiate on your rent at signing and at renewal. PROS: AMENITIES: Nice to have a garage. Really good gym at the midrise, though some equipment needs attention, like… See More

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Linda_J609 • Resident • 2018

05/21/2018

I love my apartment but I'm very uncomfortable with some of the management staff the director and Serenity and the young Gentlemen she's friend with Him the worst attitude I ever seen in my life and I just moved her I've been having problem with them… See More

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[email protected] • Resident • 2017

11/22/2017

From Sas Mwine - - I have lived in dozens of apartment communities across the USA and Dorsey Ridge in Hanover, MD is hands down the best ever. The amenities are impeccable, it is literally incredible 5-star hotel living that you enjoy every day of the… See More

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Serenity Place at Dorsey Ridge Manager

11/22/2017

Thank you for your message! We are pleased that you are so happy living at Serenity Place at Dorsey Ridge. Our team strives to provide amazing and friendly service to all of our residents. We have several events coming up for our residents to meet and make new friends, so look for an email from us soon! Thanks for calling Serenity Place at Dorsey Ridge home.

Sas Mwine 450596 • vrp • 2017

11/19/2017

I have lived in dozens of apartment communities across the USA and Dorsey Ridge in Hanover, MD is hands down the best ever. The amenities are impeccable, it is literally incredible 5-star hotel living that you enjoy every day of the lease. However, the key game… See More

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Serenity Place at Dorsey Ridge Manager

11/20/2017

Thank you for your kind words! Our team works hard every day to promote the kind of community and 5-star living you have come to expect. With such a great location and so many amenities, Serenity Place at Dorsey Ridge offers something for everyone. We appreciate you feedback and thank you for choosing to call Serenity Place at Dorsey Ridge your home.

Resident • 2015 - 2017

07/27/2017

I've been a resident here for 2 years and counting. I love my apartment community and couldn't have asked for better staff and awesome neighbors to share it with. I believe this is one of the best 5 star apartment communities I've ever lived in. Maintainance… See More

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Serenity Place at Dorsey Ridge Manager

08/31/2017

We have enjoyed having you as a resident, and thank you for your kind words. We work very hard to provide consistently excellent and friendly service. Our maintenance team is well-trained and always ready to help when needed. We will be sorry to lose you as a resident but wish you all the best in your future journey. You always have a home at Serenity Place at Dorsey Ridge.

Prospective Resident • Visited 2017

07/27/2017

I am a soon to be tenant cheers to Mario. I remembered walking into the lobby a year ago stunned by the décor and Mario's friendly welcome. At that time I was debating about relocating from my current home to Dorsey Ridge. I had so many… See More

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Serenity Place at Dorsey Ridge Manager

08/31/2017

This is a heart-warming story to hear. We are proud to have Mario on our team, and his diligence in maintaining a relationship during your apartment search demonstrate his commitment to excellent service. We strive to offer excellent service to our residents, but also to guarantee those searching for an apartment a memorable and easy experience. Welcome home to Serenity Place at Dorsey Ridge, we're happy you're finally home!

anonymous • vrp • 2016 - 2017

07/27/2017

Great place to live I love the staff they were nice and friendly especially Mario he answered every question we had and helped us all the way up to move in day he always checks on us whenever we come in the lobby to get packages… See More

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Serenity Place at Dorsey Ridge Manager

08/31/2017

Thanks for your review! We're happy that you had such a nice experience finding your new home. Mario takes pride in the service he provides and truly cares about his clients. Now that you are here, we hope you take advantage of all the amenities that Serenity Place at Dorsey Ridge has to offer. With a full-time concierge, fitness center, business center and more, there are many amenities available for you. Please let us know if there is anything we can do improve your experience at home at Serenity Place at Dorsey Ridge.

Prospective Resident • Visited 2016

07/12/2016

First off, I'm not a resident and I have found somewhere else to live, but my review comes from touring the property as I seriously considered living there. Reviews aside, it is human to want to check out a location yourself especially when the exterior is… See More

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Resident • 2015 - 2016

06/29/2016

YOU NEVER KNOW WHEN MANAGEMENT IS IN YOUR APARTMENT. THERE HAS BEEN TRASH IN THE HALLWAY LEFT FOR DAYS. WALLS ARE THIN. YOU CAN HEAR DOGS BARKING AND PEOPLE SMOKE IN THE GARAGES. ONE MINUTE THEY ARE TOWING, THE NEXT MINUTE THEY ARE NOT. THE GAS… See More

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Verified Resident 233814 • vrp • 2016

04/27/2016

Nice community. I would recommend the community; however, it is too soon for me to determine if I would recommend the apartment complex. I would prefer to rate the apartment complex after I have been here for at least six months. There are issues that need… See More

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Resident • 2014 - 2015

11/28/2015

This is the worst apartment living I have experienced thus far solely because of the office staff. Office staff is rude and inconsiderate. They enter your apartment with little to no notice(no privacy!). Very arrogant for no apparent reason. They don't make you feel like a… See More

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pedwards1984 • Resident • 2015

10/23/2015

I will attempt capture a years worth of pros and cons about this Serenity without seeming too disappointed with living here. When I arrived here at Serenity Place it captivated me by its charm, amenities and wonderful staff. Pros Serenity Places has the best staff and… See More

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Verified Resident 192692 • vrp • 2015

10/21/2015

We are new to the area and found the web page for the property extremely helpful in deciding our transition home away from home. The staff was exceptional in executing our seamless transition. The community and grounds are wonderful and and the staff is very friendly.… See More

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Serenity Place at Dorsey Ridge Manager

11/19/2015

Thanks for your great review. Finding a new apartment is definitely a process and we are glad to hear it was a positive one for you. Please continue to reach out to our team if you need anything during your time at Dorsey Ridge.

Verified Resident 191692 • vrp • 2015

10/19/2015

Lovely landscaping and buildings. Wonderful provisions and environment for dogs, which is the primary reason I moved here. Lovely amenities that includes business center, theater and fitness center. Staff is exceptional. Above reproach. See More

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Serenity Place at Dorsey Ridge Manager

11/19/2015

Thank you for your review. We pride ourselves on being an extremely pet-friendly property and we even have a new dog park coming this year. Please keep in touch with us if there is anything we can do for you during your time at Dorsey.

Verified Resident 191587 • vrp • 2014 - 2015

10/19/2015

very rude management staff! Please treat your tenants with more respect! The carpet in the apartments seems cheap. My experience in this community has been awful. The property Security team is awful, there is no professionalism in the Security team hired. I often observe the Security… See More

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Verified Resident 191409 • vrp • 2015

10/19/2015

Apartment complex overall is a Beautiful. Really love the apartment itself, very nice floor plan -open living area, bedroom and love the bathroom. Maybe needs "more" work on the staff representatives part - some are unfriendly -not approachable. See More

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Serenity Place at Dorsey Ridge Manager

11/03/2015

Thank you for you review. We are glad you like your apartment. Customer service is important to us. Please feel free to come to a member of our management team or concierge staff and we will make your issues a priority.

Hay • Resident • 2014 - 2015

08/02/2015

Expensive but very nice. I have lived here almost one year. I had an insect issue and the staff sent an exterminator the next day-and did fix my issue. I never hear my neighbors.The appliances and bathrooms are really nice. Maintenance and front staff are always… See More

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Verified Resident 131706 • vrp • 2015

01/31/2015

Alexis and Lori were extremely informative and helpful during the entire experience. The apartments are nice, modern and the community is clean with a great location. The garage parking is also a nice convenience, especially in the winter months. See More

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Serenity Place at Dorsey Ridge Manager

02/06/2015

Verified Resident 121889 • vrp • 2014 - 2015

01/09/2015

This is a fantastic community to live in. I am close to everything that I like. Being close to work is also great because of he traffic issues in this area. The staff is very approachable and willing to help whenever there is a problem. I… See More

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Serenity Place at Dorsey Ridge Manager

01/12/2015

Thank you for taking the time to review our community. It is great to hear that it is meeting your expectations and you like it enough to share with your friends. Please continue to be in touch if there is anything we can do for you.

Verified Resident 115540 • vrp • 2014

12/02/2014

Leasing agent Chris, EXCEEDED my expectations. He has GREAT customer skills and made me feel like a valued potential resident. I was late for our first meeting/tour of the unit/grounds and he waited over an hour for me to drive from Virginia.

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Serenity Place at Dorsey Ridge Manager

12/31/2014

Thanks for sharing your great review. Chris is very diligent with his clients and works hard to find them the perfect apartment. We are glad he was able to impress you and find you a place at Dorsey Ridge.

Verified Resident 115227 • vrp • 2014

12/01/2014

everything is perfect about this community. The only flaw i've found is from living on the lower floors. i live on the first floor and i can literally hear the person above me run to their bedroom and kitchen every day. It can get very annoying… See More

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Serenity Place at Dorsey Ridge Manager

12/31/2014

Thank you for your review - it is definitely appreciated. Please let us know if you continue to hear extra noises. We can see what we can do with regards to extra carpeting or asking them to be cognizant of their neighbors. Our management team is happy to assist.

mmledwards88 • Resident • 2014

11/04/2014

Great Apartment Community! I have lived here since the end of June and have had nothing but great experiences. Below you will get my opinion on the hot topic complaints on this building. 1- AC is too loud- No its not loud at all 2- Dirty… See More

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Serenity Place at Dorsey Ridge Manager

11/11/2014

Thanks for your great review. We definitely appreciate the insight into your experiences at Dorsey and are glad to know they are positive. Our team will remain focused on ensuring a great residency for you at Dorsey Ridge.

•

Updated Review

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Manager

Features & Amenities

Laundry

Washer/Dryer

Parking

Garage
Parking Deck with Same Level Entry

General

9' or Vaulted Ceilings
Alarm
Built-In Closet Shelving
Built-in Desks
Business Center
Concierge
Dog Park
Dual Sinks
Elevator
Energy Star Stainless Appliances
Fitness Center
Gas Fireplace
Gated Access
Gourmet Demonstration Kitchen
Granite Countertops
Great Room with Piano
High-Speed Internet
Kitchen Islands
Leed Silver Certified Community
Library
Pool
Premium 42" Maple Cabinetry
Premium Carpet in Bedrooms
Premium Light Fixtures
Resident Amenity Program
Smoke Free Community
Soaking Tubs
Spacious Balcony or Patio
Verizon FiOS and Comcast Available
Walk In Closets
Wi-Fi at Clubhouse and Pool

Pets

Cats Allowed
Fee: $250
Rent: $35
Pet Limit: 2
Dogs Allowed
Deposit: $150
Fee: $250
Rent: $50
Restrictions: Breed
Pet Limit: 2
Comments: Fees vary by pet weight

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
891
Available
Avail.
N/A
Model
A3 - The Hermes

View Floor Plan

Price
Price
$1,650 - $1,725
SQ. FT.
770
Available
Avail.
4 Units
Model
A1 - The Argos

View Floor Plan

Price
Price
$1,775 - $1,799
SQ. FT.
818
Available
Avail.
3 Units
Model
A2 - The Demeter

View Floor Plan

1 Bedrooms, 1.5 Bathrooms

Price
Price
N/A
SQ. FT.
949
Available
Avail.
N/A
Model
A4 - The Medea

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,188 - 1,202
Available
Avail.
N/A
Model
B4 - The Plethon

View Floor Plan

Price
Price
$2,050 - $2,099
SQ. FT.
1,117
Available
Avail.
4 Units
Model
B1 - The Minerva

View Floor Plan

Price
Price
$2,099 - $2,210
SQ. FT.
1,248
Available
Avail.
5 Units
Model
B3 - The Perseus

View Floor Plan

Price
Price
$2,199 - $2,221
SQ. FT.
1,200
Available
Avail.
1 Units
Model
B2 - The Persephone

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,442
Available
Avail.
N/A
Model
C1 - The Theseus

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

As you drive through this gated community, you will be impressed with smart, sophisticated architecture that wraps around unrivaled community amenities; all under one roof! Step inside the beautifully designed 4-story mid-rise elevator building and witness the excitement of our two story, 12,000 square foot club house, “The Hub Club”, with floor-to-ceiling windows overlooking the sparkling swimming pool and recreational enclave. Our full-time concierge will greet you each day as you stop by to use free WiFi in the business center, work out in the expansive fitness center, or kick back and relax in the library. Enjoy a movie or sports event in the theater with state-of-the-art surround sound. Challenge your rival to a game of billiards or meet new friends at the cooking classes in the large Demonstration Kitchen. The Great Room extends your floor plan as you hear the grand piano and see the glow of the fireplace. “People meeting People”, that’s Serenity Place at Dorsey Ridge.

Office Hours

Sunday: 12:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

Can you hear your neighbors?

Anonymous · March, 19 2018 · 1 answer

· Just Now

No! I live here and the walls are not thin at all.

Anonymous · April, 10 2018

Frequently Asked

What are noise levels like at Serenity Place at Dorsey Ridge?
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Serenity Place at Dorsey Ridge?
The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is Serenity Place at Dorsey Ridge?
The community is rated 2.3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.3/5 stars, which is considered being very effective on average.

What is the pet policy at Serenity Place at Dorsey Ridge?
Cats Allowed
Fee: $250
Rent: $35
Pet Limit: 2
Dogs Allowed
Deposit: $150
Fee: $250
Rent: $50
Restrictions: Breed
Pet Limit: 2
Comments: Fees vary by pet weight

What types of floor plans are available?
1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths