Number of reviews in the past 365 days | 68 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 3.24 days |
Contact Property
The Elms at Stoney Run Village
7581 Stoney Run Drive
Hanover, MD 21076
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 68 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 3.24 days |
Thank you for wonderful review and the amazing words about Marci! We are so happy that your leasing and move-in process went smoothly and you are enjoying your new apartment home. Please continue to reach out with any additional feedback, questions or concerns. We love to hear from our residents! Have a great day, The Elms at Stoney Run Team
Thank you for sharing your review! We are delighted to hear that you have had such a wonderful experience with us. We hope you continue to reach out with any additional feedback, questions or concerns. We aim to please and love to hear from our residents! Have a great day, The Elms at Stoney Run Village
Hi, Thank you for this 5-star review! We are so happy to know you are enjoying our convenient location, our amenities and our staff. We are also happy to know you are pleased with the community events and services. We would like to learn more about you AC issues so that we can find a solution. At your convenience, please contact a member of our staff. We hope you will continue to enjoy your time here. Have a wonderful day!
We appreciate you taking the time to leave a review. Our team is happy to know that you are enjoying our wonderful community that our dedicated staff works so hard to maintain. If you ever have any questions or need our assistance, please feel free to contact our office. We are always happy to help! Have a great day!
Hello, Thank you for the 4-star review! Here at The Elms at Stoney Run Village, we aim to ensure all our residents are having a phenomenal experience in the community and with their interactions with our staff. We apologize if this is not what you have experienced. We would love to learn more about your circumstances so that we can see how we can improve. At your convenience, please call or stop by the office. Have a great & wonderful day!
We appreciate you taking the time to leave a review. Our team is happy to know that you are enjoying our wonderful community that our dedicated staff works so hard to maintain. If you ever have any questions or need our assistance, please feel free to contact our office. We are always happy to help! Have a great day!
Hello, Wow, thank you for the amazing review and kind words for our hard-working and friendly team! We make every effort to provide the highest living experience to our community and invite you to continue sharing your feedback and suggestions. We love to hear from our residents! Have a wonderful day, The Elms at Stoney Run Village
Hello, We are so happy to receive such a great review about our community! Please let us know if there is anything we can do for you; we are more than happy to help!
Hi, Thank you for your wonderful review of our amazing community! We are happy to know you've enjoyed our central location and our staff. Our team works hard to ensure our community and amenities remain in pristine condition. Please feel free to reach out to us with any questions or concerns. Thank you and have a great day, The Elms at Stoney Run Village
Hi, Thank you for your wonderful review of our amazing community! Our team works hard to ensure our community and amenities remain in pristine condition. We are happy to know you've enjoyed our central location with safe and peaceful atmosphere. Please feel free to reach out to us with any questions or concerns. Thank you and have a great day!
Hi, Thank you for your wonderful review of our amazing community! We are happy to know you've enjoyed our central location with safe and peaceful atmosphere. Please feel free to reach out to us with any questions or concerns. Thank you and have a great day, The Elms at Stoney Run Village
Hello, Thank you for sharing your living experience! We are so happy to know you've had a positive experience with our team and have been enjoying our exciting community events! We strive to provide a friendly and welcoming community to residents and visitors alike and aim for the highest living experience possible. If you ever have questions or concerns, please feel free to reach out to a member of our team. Thank you and have a great day, The Elms at Stoney Run Village
Hello! Thank you for leaving a review! We are happy to know that you are enjoying the community as we always aim to give you the best experience possible. Please feel free to reach out to us if you have any suggestions or if there is anything we can do to assist you. At your earliest convenience, contact us directly or stop by our office in person. Have a great day!
Hello, Thank you for leaving a review! We are happy to know that you are enjoying the community's peaceful environment and our staff. We always aim to give you the best experience possible. Please feel free to reach out to us if you have any suggestions or if there is anything we can do to assist you. Have a great day!
Thank you for sharing your review! We are happy to hear what you enjoy about living in our community! Please feel free to share any additional feedback with us. We love to hear from our residents! Have a great day, Sabrina Leckemby, Marketing Coordinator, Legend Management Group
Thank you for sharing your review! We are happy to hear what you enjoy about living in our community! We appreciate your feedback about our parking options and would be happy to discuss your concerns. Thank you, The Elms at Stoney Run Village
Thank you for sharing your review! We are happy to hear what you enjoy about living in our community! Please feel free to share any additional feedback with us. We love to hear from our residents! Have a great day, Sabrina Leckemby, Marketing Coordinator, Legend Management Group
Hello, Thank you for your recommendation! We are pleased to hear you are enjoying your spacious apartment home and our beautiful community. We are also happy to know you find our location to be one of convenience. Please let us know if there is anything we can do to make your stay here even better! Have a great day!
Hi! Thank you for the 5-star rating! We are so happy to hear you find our central location to be one of convenience. We are so happy to have you as part of our community. If there is anything you may need, please don't hesitate to stop by, or call the office. We are always happy to help. Enjoy the rest of your day!
Hello, Thank you so much for your recommendation. Your kind words for our staff and maintenance team are truly appreciated. We strive to provide an atmosphere in the community that make our residents happy to call us home. We want everyone to feel comfortable and safe while living here and welcome all suggestions from our residents. Please feel free to stop by the office and speak to a member of management at your convenience. We look forward to speaking with you soon. Have a wonderful day! The Elms at Stoney Run Village
Hello, Thank you for taking the time to review our community! We are so grateful to know you have enjoyed your spacious apartment, living in our community and our convenient location. If we can be of any assistance to you, please be sure to let us know. We are always happy to help our residents. Thank you again and have a wonderful day!
Hello! Thank you for your wonderful review of our community! We are delighted to know you've enjoyed our great location and amenities. Please feel free to reach out to us with any questions or concerns. Thank you and have a great day,
Thank you for sharing your 5-star review! We appreciate your feedback and positive words about our team. We work hard to provide a strong sense of community! Have a great day, The Elms at Stoney Run Village
Hello, Thank you for your review! We are so happy to hear you are enjoying the community and your spacious apartment home. If there is anything we can do for you, or if you have any suggestions, please be sure to let us know. We love hearing from our residents! Have a wonderful day!
Thank you for your 5-star review! We are so happy to hear what you enjoy about your apartment home and living in our community. Have a great day! The Elms at Stoney Run Village
Thank you for sharing your feedback. Please email me at [email protected] so that we can try to address the smell you mention. Kind Regards, Megan Adams Director of Marketing Legend Management Group
$2,837
N/A
N/A
Studio
$1,991
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N/A
1 Bedroom
$1,779
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N/A
2 Bedrooms
$1,893
N/A
N/A
2 Bedrooms
$2,347
N/A
N/A
2 Bedrooms
$2,106
N/A
N/A
3 Bedrooms
Convenience meets luxury at The Elms at Stoney Run Village. A thoughtfully designed community of luxury apartment homes positioned perfectly between Baltimore and Washington, DC and close to Arundel Mills Mall. Here, an atmosphere of serenity is balanced by the excitement of the many nearby shopping, dining and entertainment opportunities.
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Contact Property
The Elms at Stoney Run Village
7581 Stoney Run Drive
Hanover, MD 21076