It has been a great pleasure living here at the Residences, we are happy that we found a place to call home. It Is an upscale place, which is extremely clean and attractive. The apartments themselves are quite nice bamboo floors, stainless steel appliances, granite counter tops, high efficiency washers. It is located close to major highways, BWI airport, Baltimore harbor, and few blocks from a big outlet mall and casino. The staff are wonderful. Chanez is the weekday day receptionist who is always charming and very helpful. We are blessed to have John Hughes, the Property manager, who is known as a quick responder and someone who goes the extra mile to solve any resident needs as soon as possible. Maintenance issues are solved fast. In the four years we have lived here, we have recently replaced our refrigerator, and the young cheerful maintenance man, Jairo, came within 20 minutes after we made a call and replaced It. However, things are not perfect. Even though the garage is 2 way, there are blind spots when driving around the corners. Mirrors were installed at these corners so cars can be seen making turns, but some residents sometime seem to forget to look in the mirror and tuning the corners can still be hazardous if you are not careful. The only other issue is the entrance door from the garage to the apartments are a bit heavy to pull to enter, especially when you have your hands full. The doors will close very fast behind you, so you have to be careful if you are carrying anything heavy.
The Residences at Arundel Preserve Manager04/30/2015
Thorough and well thought out reviews like yours are exactly what we hope to see, because it helps convey the real experience of living at the Residences at Arundel. We will certainly pass on your complements to John, Chanez, Jairo and the whole team; they work hard to provide excellent service and this will definitely brighten their day. Thank you for writing such a balanced and wonderful review. Sincerely, Jessica @ Community