I have lived in and visited a number of different communities. I first came across The Residences in old Ellicott City and fell in love with the style, service, and amenities they offered there. When my lease was up I applied to that community only to learn there was another one closer to where I worked in Hanover. I found the Hanover community to be just as high end and have even more conveniences. All of the appliances have been great, the finishes are nice, and the way they organize the space in the apartment is perfect for me. But what really sets these communities apart is their service. This community has gone above and beyond what they offer on paper. I am always greeted with a smile, they staff have always been curteous and I have not once had an incident with any staff no matter what their role. I can say outside of the high end communities in major cities, I have never received better service or attitude than here at The Residences at Arundel Preserve.
The Residences at Arundel Preserve Manager06/11/2015
A positive experience like what you have describe is never just one thing. It is a combination of many small things such as the style, amenities, or being greeted with a smile, but even the greatest places can fall short without great people who get the job done. All feedback is genuinely appreciate, but reviews like yours that are thoughtful and balanced are truly the best we can hope for. We are really glad that you are having such a wonderful experience and we hope we get to keep you as a member of this community for years to come. Sincerely, Jessica @ Community Relations