3350 at Alterra

3350 Toledo Terrace, Hyattsville, MD 20782
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3350 at Alterra

3350 Toledo Terrace

Hyattsville, MD 20782

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
Noise
Maintenance
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4.6National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.4
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.6
Work Order
Our team's performance in responding to service requests.
75%RECOMMENDED
THIS PROPERTY
VS
72%CITY AVERAGE

Ratings & Reviews

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Verified Resident 582103 2018 Recommended
Reviewed 12/11/2018
The community is very clean and updated. Love the look of the apartment and the amenities. The staff was very helpful with my move. I got all that I needed Before my move in. I would recommend this apartment to other people 
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Verified Resident 704362 2019 Recommended
Reviewed 10/08/2019
My experience has been good so far. Staff is very friendly. Amenities and features of apartment are ideal. Area is great with the location of public transportation being walking distance. Was able to work with me in accepting my pet. All good so far.
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Verified Resident 696469 2019 Recommended
Reviewed 09/17/2019
It's nice so far, but I just moved in and it's too soon for me to formulate and opinion. Overall, I love how spacious the apartment is, and the look of the place. I will be able to formulate a better opinion moving forward.
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Verified Resident 695138 2019 Recommended
Reviewed 09/15/2019
The staff is responsive to my requests. Thanks ...........................................................
3350 at Alterra Manager10/16/2019

Hi there, it is our pleasure to be meeting your expectations within our community. Our team at Alterra is proud of the reliability and accountability we provide to our residents. Thanks again for your kind words and have a great day!

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Verified Resident 680219 2019 Recommended
Reviewed 08/14/2019
The environment of this community is great, people are friendly and nice to each other. Gym is clean and convience, also it is easy to get our package. Staff are very nice and helpful. Parking is not too hard.
3350 at Alterra Manager08/16/2019

Thank you for leaving a review about your experience living at 3350 at Alterra so far! It's fabulous to hear that you're enjoying our great community. We'd like to ensure your maintenance issue gets resolved as quickly as possible -- please reach out to your Community Manager or email our team at [email protected] so we can help! Thank you again, and take care.

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Verified Resident 665476 2019 Recommended
Reviewed 07/16/2019
Wonderful. i have been there a few months and my experience has been fufilling. My grandkids love to come and swim. The office staff is always courteous and available. The maintenance staff are on point. I look forward to going to the gym at some point… See More
3350 at Alterra Manager07/18/2019

Thank you for your 5 star review of 3350 at Alterra. We are happy to hear that your experience as part of our community has been great so far and that you are excited to give all of our amenities a try! We are thrilled to have you and hope that you have a great rest of your day!

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Verified Resident 625704 2019 Recommended
Reviewed 06/30/2019
The community is beautiful, very clean and quiet so far. However apartments are very small not enough closet space. Large furniture pieces will not fit in move in elevator. All tenants must use loading dock and elevator to move furniture in and out which is very… See More
3350 at Alterra Manager07/03/2019

Hello and thank you for your review of 3350 at Alterra! We are happy to hear that you appreciate the beauty and cleanliness of our community. We are also happy to hear of your improvement recommendations as we are always looking for ways to improve and make our community more convenient for everyone in it. If you have any other recommendations, please don't hesitate to contact us directly!

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Verified Resident 648159 2019 Recommended
Reviewed 06/03/2019
New to the area but great location and apartment amenities. Huge mall next door, lots of eateries. The management team have been warm, welcoming and very professional. Good support for those with physical disabilities.
3350 at Alterra Manager06/05/2019

Thank you for sharing your thoughts on your initial experience living at 3350 at Alterra! We are always happy to help our residents and go the extra mile to make sure they are comfortable with their unit and living conditions within the community.

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Verified Resident 647533 2019 Recommended
Reviewed 06/02/2019
############$$$$#$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 44344,, 4444444,&&&&&&&&&&&&&&&&&&&&&&&&&^&&& See More
3350 at Alterra Manager06/03/2019

Thank you for leaving us a review! We're looking forward to many years of a strong continued relationship with you as a resident at 3350 at Alterra!

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Resident 2016 - 2019 Not Recommended
Reviewed 05/15/2019
Alterra used to be a really nice place when it first opened (the building is only like 4 or 5 years old), but it has severely declined since. Front desk people are just going through the motions. We've lived here for 3 years and they never… See More
3350 at Alterra Manager05/17/2019

Dear Verified Resident, we truly appreciate you taking the time to leave us your feedback. We are glad to hear that your first impression of our community was great, but are disheartened that you feel it has only gone downhill. We want to work towards changing that for you and ask that you reach out to us at [email protected] to discuss this further! Thanks again and take care.

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Verified Resident 637881 2019 Recommended
Reviewed 05/09/2019
I've only been at the apartment for a week now but everything is great. It's a very quiet community and clean. The building is in a very good location. It's walking distance to two grocery stores,a shopping center and a lot of restaurants. The metro is… See More
3350 at Alterra Manager05/09/2019

Thank you for taking the time to post a review. Our management and staff here at 3350 at Alterra are delighted to learn how much you are enjoying the neighborhood and convenient location. We are thrilled that you've had a fantastic first impression of our community and hope to hear from you again soon! Take care.

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Resident 2017 - 2019 Not Recommended
Reviewed 04/25/2019
The reviews on here were written by the complex. Stay away! The leasing office is incompetent, people egg the hallways, the trash rooms are never maintained, the people in the building behind the complex are so loud at all hours of the night, half the time… See More
3350 at Alterra Manager04/30/2019

Hi there, thank you for taking the time to detail your living experience. We are sad to hear we dropped the ball in keeping our amenities in top shape. We use feedback like this to evaluate our community policies and make sure our community exterior and amenities always stay in top shape. If you have any further concerns or questions, please reach out to [email protected] Thank you, and have a great rest of your day!

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Verified Resident 616524 2017 - 2019 Not Recommended
Reviewed 03/17/2019
Love living at Alterra. The staff is very nice and dog friendly. Response time to service requests is very good. Close to metro. Close to the Mall at Prince George's. Walking distance to good restaurants.
3350 at Alterra Manager03/19/2019

That's what we like to hear! Thank you for taking the time to let us know that our staff has had an impact on your positive experience and that you appreciate the amenities surrounding our community. We are happy to have you as part of our community, have a great day!

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Verified Resident 615770 2018 - 2019 Recommended
Reviewed 03/14/2019
It's been a good experience so far. I had a maintenance issue resolved within the first 4 days of my move in. Management was very accommodating and professional to my family and I during my move in process .
3350 at Alterra Manager03/15/2019

Thank you for your review of 3350 at Alterra! We are thrilled to hear that your experience has been good so far! Our management team strives to be helpful and accommodating when we are able and are glad to hear that we were able to help make your move in process stress free! Thanks again and have a great day!

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Verified Resident 582103 2018 Recommended
Reviewed 12/11/2018
The community is very clean and updated. Love the look of the apartment and the amenities. The staff was very helpful with my move. I got all that I needed Before my move in. I would recommend this apartment to other people
3350 at Alterra Manager12/12/2018

Thank you for the recommendation of 3350 at Alterra! Our team here is thrilled to hear that you are enjoying your clean modern apartment and that your move in process was stress free. Thanks again and take care.

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Verified Resident 582340 2018 Not Recommended
Reviewed 12/11/2018
3350 at Altera is advertised as "Luxury Apartment" and priced as such and the information given to prospective residents suggest that there're indeed a luxury apartment complex however; the quality of service obtained upon moving-in is anything but "luxury residence". The information communicated to residences post-move-in… See More
3350 at Alterra Manager12/12/2018

Thank you for taking the time to leave us your feedback! Our team strives to provide a luxury experience to all of our residents and we are sorry to hear that was not the case for you. Please reach out to us directly at [email protected] for any further comments or concerns.

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Verified Resident 567355 2017 - 2018 Recommended
Reviewed 11/06/2018
Nice apartments in a nice area without the amenities to live up to the price. Metro and plenty of stores are minutes away. Parking will be an issue if you don't pay for underground parking which is a rip off to me but a coomon practice… See More
3350 at Alterra Manager11/08/2018

Hello! Thanks for leaving us a review. We hope that you will see the value of having an apartment over time with our goal to provide excellent customer service and benefits. If there is anything you wish to discuss further, please reach out to [email protected]! Have a great rest of your week!

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Resident 2018 Not Recommended
Reviewed 10/08/2018
PLEASE DO NOT BE FOOLED!!! The community has a nice appeal overall and decent amenities but the parking for the community is ABSOLUTELY HORRIBLE!! If you are renting a two or three bedroom and have more than one vehicle good look with finding adequate parking for… See More
3350 at Alterra Manager10/11/2018

Hello and thank you for your feedback. Our team apologizes for the inconvenience you experienced regarding parking for a secondary vehicle. While we want to ensure that each resident has space for their vehicle, we understand that some need more space. We're sorry that our solutions are not favorable, but we do appreciate the feedback so we know where improvements can be made. If you would like to further discuss your concerns, please contact us at [email protected]

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Verified Resident 552325 2018 Recommended
Reviewed 10/07/2018
The amenities are fantastic; there can be no complaints---there's even non-essential things like granite countertops! Also, the fact there is "first-come, first-served" free parking is an excellent cost-saver. Perhaps most importantly, this building feels safe and is in a safe, well-lit area. See More
3350 at Alterra Manager10/08/2018

Thank you for your outstanding review! We are glad that you have enjoyed the amenities we have to offer and are thrilled to have you as part of our community. Thanks for the 5-stars, take care.

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Verified Resident 535186 2018 Not Recommended
Reviewed 08/29/2018
Not good at the moment. All of our request are being ignored. We just moved in and the floor is sinking. We have no a/c and moving in was horrible. I will not recommend this place to anyone I know. I feel like the amount of… See More
3350 at Alterra Manager08/31/2018

Thank you for your review. Our team strives to make it to everyone's maintenance requests in a timely manner and we are sorry to hear that we did not get to yours in an efficient matter. We appreciate you leaving us your review, but please reach out to us directly at [email protected] so that we can reprimand this experience.

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Verified Resident 533726 2018 Recommended
Reviewed 08/28/2018
Incredibly spacious bathroom and a huge walk in closet! The kitchen is spacious and well laid out with a big sink. Ialso am very happy to have a patio space. The gym is pretty small, but it's open 24/7 and so convenient.
3350 at Alterra Manager08/29/2018

Thank you for taking the time to leave us your review of 3350 at Alterra! Our team is committed to ensuring the satisfaction of our residents and we are happy to hear that you have taken advantage of our amenities. We are happy to have you as part of our community and hope to have you for many years to come.

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Verified Resident 533965 2017 - 2018 Recommended
Reviewed 08/28/2018
The community has been GREAT!!! Even though I have had a bad experience with the contractor, I do not think its part of the maintenance staff or management nor do I think its the maintenance staff or management is at fought.
3350 at Alterra Manager08/29/2018

Thank you for your 5 star review of 3350 at Alterra! Our team is thrilled to hear that you love our community as well as our management and maintenance teams as well. We are happy to have you, take care.

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Verified Resident 526688 2018 Recommended
Reviewed 08/13/2018
I have only been in the complex for a couple days now but everything is accessible and around me. The amenities are to die for and you only really see other tenants if you want to not cause you have to . Overall great customer service… See More
3350 at Alterra Manager08/14/2018

Thank you for your great review of 3350 at Alterra! Our team is thrilled to hear that your needs and wants have been covered with our community, and hope that you will continue to enjoy the months and years to come, take care.

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Resident 2019 Not Recommended
Reviewed 08/13/2018
I lived here for about a year and it's awful. The noise is ridiculous, the staff does NOTHING. The hallways are always trashed and malodorous. The parking for guest is basically impossible without getting towed. If you're thinking of moving here, think again. A lot of… See More
3350 at Alterra Manager08/15/2018

Thank you for your review! We are happy to hear that you have enjoyed our beautiful, modern community. However, we are disheartened that your experience with your neighbors has been less that satisfactory. We understand your frustration and hope that your will consider reaching out to us directly at [email protected] to give us any further details you may have.

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Resident 2017 - 2018 Recommended
Reviewed 08/06/2018
3350 at Alterra is a great place to call home! It is truly professionally managed. The apartments feature high efficiency in-unit washer-dryers, and stainless steel appliances. They are modern, elegant, and roomy. It always felt safe, clean, friendly, and it is very accessible to anything you… See More
3350 at Alterra Manager08/08/2018

We are happy to hear that you are able to call our community your home. Our team is always striving to ensure our apartments are modern, with up to date appliances and amenities. We also aim to be friendly, and helpful to our residents. We are glad that you have had a good experience so far and look forward to having you for the time to come, take care.

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Verified Resident 516824 2016 - 2019 Recommended
Reviewed 07/22/2018
I lived close to the Alttera apartments and always wanted to live their, it's close to every thing. And the staff always are willing to assist in any way possible. Thank you for allowing us to be part of your community. See More
3350 at Alterra Manager07/23/2018

Thank you for your review. We are happy to hear that we were able to help you out where it has been needed and that we have treated you well. We are happy to have you as part of our community, take care.

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Features & Amenities

Parking

  • Garage

General

  • 24-Hour Management Availability
  • Bike Storage
  • Clubhouse
  • Cyber Café
  • Elevator
  • Fitness Center
  • Free Weights
  • Gaming Area
  • High-Speed Internet
  • On-Site Maintenance
  • On-Site Management
  • Package Receiving Service
  • Paw Spa
  • Pool
  • Poolside Pergola
  • Resident Lounge with Multimedia Wall
  • Short Term Lease Available
  • Sundeck

Pets

  • Dogs Allowed
    Deposit: $500
    Rent: $35
    Restrictions: Restricted breeds include (but not limited to): Akita, Rottweiler, Doberman, German Shepherd, Pit Bull, American Staffordshire Terrier, Staffordshire Bull Terrier, Bull Terrier, Chow, Presa Canario and Sharpei. Any mixed breeds that include prohibited breeds, dogs with defensive or attack training, former Military or Police trained dogs and any dog with a history of biting / $500 refundable deposit
    Pet Limit: 2
    Comments: $500 deposit or $87.50 Sure Deposit per pet $35/pet per month
  • Cats Allowed
    Deposit: $500
    Rent: $35
    Restrictions: Restricted breeds include (but not limited to): Akita, Rottweiler, Doberman, German Shepherd, Pit Bull, American Staffordshire Terrier, Staffordshire Bull Terrier, Bull Terrier, Chow, Presa Canario and Sharpei. Any mixed breeds that include prohibited breeds, dogs with defensive or attack training, former Military or Police trained dogs and any dog with a history of biting / $500 refundable deposit
    Pet Limit: 2
    Comments: $500 deposit or $87.50 Sure Deposit per pet $35/pet per month

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    $1,597

  • SQ. FT.

    528

  • Available
    Avail.

    1 Units

  • Model

    S1 Citrine 528 sq ft

1 Bedrooms, 1 Bathroom

  • Price

    $1,598

  • SQ. FT.

    726

  • Available
    Avail.

    N/A

  • Model

    A1 Magenta 726 sq ft

  • Price

    $1,653

  • SQ. FT.

    670

  • Available
    Avail.

    N/A

  • Model

    A3M4 Saffron 670 sq ft

  • Price

    $1,673

  • SQ. FT.

    726

  • Available
    Avail.

    1 Units

  • Model

    A1M1 Magenta 726 sq ft

  • Price

    $1,678

  • SQ. FT.

    749

  • Available
    Avail.

    N/A

  • Model

    A3 Saffron 749 sq ft

  • Price

    $1,693

  • SQ. FT.

    768

  • Available
    Avail.

    1 Units

  • Model

    A3M1 Saffron 768 sq ft

  • Price

    $1,713

  • SQ. FT.

    767

  • Available
    Avail.

    N/A

  • Model

    A3M3 Saffron 767 sq ft

  • Price

    $1,758

  • SQ. FT.

    787

  • Available
    Avail.

    N/A

  • Model

    A4M1 Indigo 787 sq ft

  • Price

    $1,758

  • SQ. FT.

    842

  • Available
    Avail.

    2 Units

  • Model

    A2 Jade 842 sq ft

  • Price

    $1,768

  • SQ. FT.

    823

  • Available
    Avail.

    2 Units

  • Model

    A3M2 Saffron 823 sq ft

  • Price

    $1,778

  • SQ. FT.

    787

  • Available
    Avail.

    N/A

  • Model

    A4 Indigo 787 sq ft

  • Price

    $1,808

  • SQ. FT.

    909

  • Available
    Avail.

    2 Units

  • Model

    B1 Debian 909 sq ft

  • Price

    $1,828

  • SQ. FT.

    821

  • Available
    Avail.

    1 Units

  • Model

    B1M1 Debian 821 sq ft

  • Price

    $1,833

  • SQ. FT.

    825

  • Available
    Avail.

    N/A

  • Model

    A5 Veridian 825 sq ft

2 Bedrooms, 1 Bathroom

  • Price

    $2,052

  • SQ. FT.

    926

  • Available
    Avail.

    N/A

  • Model

    B2 Fuschia 926 sq ft

  • Price

    $2,052

  • SQ. FT.

    980

  • Available
    Avail.

    N/A

  • Model

    C2 Opal 980 sq ft

2 Bedrooms, 2 Bathrooms

  • Price

    $2,097

  • SQ. FT.

    1,122

  • Available
    Avail.

    N/A

  • Model

    C1 Amaranth 1122 sq ft

  • Price

    $2,172

  • SQ. FT.

    1,152

  • Available
    Avail.

    1 Units

  • Model

    C1M1 Amaranth 1152 sq ft

  • Price

    $2,197

  • SQ. FT.

    1,176

  • Available
    Avail.

    N/A

  • Model

    C1M2 Amaranth 1176 sq ft

  • Price

    $2,232

  • SQ. FT.

    1,248

  • Available
    Avail.

    N/A

  • Model

    C1M3 Amaranth 1248 sq ft

3 Bedrooms, 2 Bathrooms

  • Price

    $2,405

  • SQ. FT.

    1,266

  • Available
    Avail.

    N/A

  • Model

    D1M1 Peridot 1266 sq ft

  • Price

    $2,465

  • SQ. FT.

    1,252

  • Available
    Avail.

    3 Units

  • Model

    D1 Peridot 1252 sq ft

  • Price

    $2,520

  • SQ. FT.

    1,320

  • Available
    Avail.

    N/A

  • Model

    D1M3 Peridot 1320 sq ft

  • Price

    $2,580

  • SQ. FT.

    1,315

  • Available
    Avail.

    1 Units

  • Model

    D1M4 Peridot 1315 sq ft

  • Price

    $2,704

  • SQ. FT.

    1,282

  • Available
    Avail.

    2 Units

  • Model

    D1M2 Peridot 1282 sq ft

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Discover apartments in Hyattsville, MD, where possibilities are endless and the future is yours It's vibrant. It's connected. It's 3350 at Alterra. Dynamic, authentic and stylish apartments with everything you want - the Metro, restaurants, shops, entertainment - and just minutes away from all the action of Arts District Hyattsville. The only thing for you to decide is... what's next.

Management Company: Grady Management

Office Hours Closed

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 09:00 AM - 05:00 PM

Questions & Answers (1)

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How much does parking cost and how many spaces can you get per apartment?

Anonymous · September, 15 2018
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3350 at Alterra is a 528 - 1,320 sqft apartment in Hyattsville in zip code 20782. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,597 - $2,704. Nearby cities include Mount Rainier, Brentwood, Bladensburg, Riverdale, and Langley Park. 20712, 20722, 20781, 20783, and 20912 are nearby zip codes.

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3350 at Alterra

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Management Photos (76)

  • (Manager photo uploaded on 03/09/2019) Image of 3350 at Alterra in Hyattsville, MD
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