Review History for Verified Resident 759879

Overlook Apartments


Updated Review

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Resident 759879

Verified Resident 2020 - 2023

5/9/2023

Apartments are affordable and spacious, property well maintained, grounds and hallways clean for the most part but hall way carpets need replaced! office staff are always friendly, welcoming and helpful, ample parking where I park
    Manager

    5/9/2023

    Overlook Apartments
    We appreciate you sharing your feedback. We're happy to hear our spacious homes have been a great fit for you! We're happy to hear our awesome Overlook team was able to assist you! We value your feedback as we're always looking for ways to improve our community. We'll be sure to consider your feedback for future community improvements. Thanks again, you're truly appreciated!
    6 Previous Reviews

    Previous Review

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    Resident 759879

    Verified Resident 2020 - 2023

    1/1/2023

    My apartment is nice,spacious and affordable! The office staff and maintenance team are always helpful. The property is kept clean and maintained for the most part. Quiet neighborhood, close to the shopping mall and restaurants
      Manager

      1/3/2023

      Overlook Apartments
      It sounds like you're having a positive living experience at Overlook and we're thrilled to hear all about it! We're happy to hear our spacious homes and convenient location have been such a great fit for you. If there's anything we can do to increase your comfort, our team is happy to help!

      Previous Review

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      Resident 759879

      Verified Resident 2020 - 2022

      8/14/2022

      Nice, affordable property. Ony issue is my neighbors upstairs are very loud all day long! But I would recommend this property its in a nice quiet neighborhood and my apartment is very spacious an updated.
        Manager

        8/15/2022

        Overlook Apartments
        Thanks for your positive review and recommendation! It's good to know our spacious homes have been a great fit. Regarding your neighbors, we'd be happy to assist with addressing this concern. When noise disturbances are brought to our attention, we work to send out a warning notice to the resident. That said, we invite you to contact our leasing office at your earliest convenience with further details of your concern so we can address this ASAP. Thank you and we look forward to hearing from you.

        Previous Review

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        Resident 759879

        Verified Resident 2020 - 2022

        3/8/2022

        My experience at this community has been good so far I love my apartment it's spacious and fairly affordable, the ladies in the office are always so nice and helpful! The grounds are always kept up as well as inside of my building. My only complaint is that my neighbors upstairs are EXTREMELY loud at ALL times of the day. Other than that I would definitely recommend this property.
          Manager

          3/8/2022

          Overlook Apartments
          Thank you for your review and recommendation. It's good to know our spacious homes and exceptional service have been a positive aspect of your residency! However, we're sorry to hear of the noise issues you’ve experienced. We strive to keep our community comfortable and peaceful to the best of our ability. We encourage residents to either call the security hotline or non-emergency to report disturbances or loud music in which our office can properly address the matter. If you would like further discuss your noise concerns, please fill out our contact form by using the following link http://bit.ly/2ZKI80w to have someone from our team contact you directly. Thank you and we look forward to hearing from you.

          Previous Review

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          Resident 759879

          Verified Resident 2020 - 2021

          7/29/2021

          It's a nice, affordable,mostly quiet community they keep the halls and grounds clean, they have a nice pool but didn't open this summer 2021 which was very disappointing!! But overall it has been nice living here, the office staff and md maintenance are always helpful!!
          Manager

          7/29/2021

          Overlook Apartments
          We're so pleased to hear you are enjoying an overall positive living experience with us at Overlook Apartments and we thank you for sharing your feedback with us. It sounds like our peaceful and clean location has been such a good fit and we're glad that our exceptional office staff has been a positive aspect of your residency. Regarding our pool, we share in your disappointment with the decision not to open swimming pools for the 2021 season and we sincerely apologize for this inconvenience. We are optimistic that pools will be able to fully open the following season, and we appreciate your patience and understanding in the meantime. Your feedback is greatly appreciated and we encourage you to let us know if there's anything we can do to improve your living experience. Thank you!

          Previous Review

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          Resident 759879

          Verified Resident 2020 - 2021

          1/5/2021

          Its a nice, affordable community with nice updated amenities and lots of space as well as closet space. All utilities included plenty of parking, nice pool pretty quiet area although my neighbors upstairs aemre very loud at times all in all I would recommend.
            Manager

            1/6/2021

            Overlook Apartments
            It's great to hear that you've enjoyed such a positive overall living experience with us and we value the feedback. We apologize for any noise issues you've encountered and would love the opportunity to assist you. Please feel free to contact our office for further assistance. Thank you and we are grateful for your residency!

            Previous Review

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            Resident 759879

            Verified Resident 2020

            6/4/2020

            Very nice, spacious, updated modern apartments. The community has a pool and its for the most part a quiet community, the grounds and landscaping are kept up pretty decent. I would definitely reccomend the property. The staff and maintenance are always helpful and friendly.
              Manager

              10/30/2020

              Overlook Apartments
              We are so happy to hear that you are enjoying your living experience at Overlook Apartments! We are truly grateful for your residency and if there is anything you need from us, please do not hesitate to reach out!

              Review 10 out of 120

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              Overlook Apartments

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