Maintenance is very quick to fix any maintenance issue, they are always in and out before I'm home from work. I've been at the property for close to two years and I've only experience two, maybe three fire alarms, which isn't bad at all. I would say there are only two downsides to this property: the property manager and the lack of natural light. Since the building is built with the pool in the middle and the apartments built around it, any unit that faces into the pool area are pitch black all day. I have to keep all my lights on just to feel like its daylight, obviously that cant be changed. The property manager Solomon unfortunately is another negative. I've lived at the building for almost two years and he was also around the day that I leased. To this day he never remembers my name or who I am. He always seems generally confused and uninformed about what going on at the property. Many of the times I've talked to him hes been pretty abrasive or flat out rude. Andrea and Dana are wonderful! Always polite and courteous. They are always very professional and warm when I talk to them. Andrea has been working at the property for half of the time I've been living there and she always remembers me by name, she is always very warm and welcoming and always on point. Same with Dana. The pool and rooftop areas area great plus and there is nothing better than walking across the street to grab something from the Yes organic, or running to Elevation burger on the days I don't feel like cooking.
Palette at Arts District Manager09/19/2018
Hi Verified Resident 518370, we appreciate your honest review. We set a high standard for ourselves, so we are sorry to hear that all of your experience with us was not a positive one. Your satisfaction is our top priority. Reviews like this give us motivation and help us to improve and provide high-quality care.