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Plaza Towers Apartments

6700 Belcrest Rd, Hyattsville, MD 20782
6700 Belcrest Rd, Hyattsville, MD 20782

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Plaza Towers Apartments

6700 Belcrest Rd

Hyattsville, MD 20782

 
 
 
 
 
 

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Ratings & Reviews (73 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/24/2020
I hate it here. Please don't come here. It's like our problems were never the main concern. And when there was a maintenance request no one came or they did a crap job. Also, it's dirty they don't clean ew. It's just not worth it and… See More
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Plaza Towers Apartments Manager

10/28/2020

We appreciate your feedback about your experience in our community. We regret your disappointment, especially regarding responsiveness and community maintenance. We train our staff members to provide the highest level of service, and your comments suggest there may be room for improvement. Please contact us at 301-559-9100 or [email protected] at your earliest convenience so we can work with you to address the concerns you have mentioned here. We look forward to restoring your confidence in us.

topherwillow • Prospective Resident Visited 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/15/2020
We contacted Plaza Towers Apartments on September 7th, 2020. We told our leasing agent Francis T. we would be moving in with three large dogs; Francis told us "it was fine." All would seem to be moving forward, except we noticed lack of communication. We reached… See More
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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/10/2020
My family have lived here for quite some time now and we have seen the building go through all types of trials and tribulations. My problem is they care less for those that have been living here for awhile so I can't imagine how they treat… See More
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Plaza Towers Apartments Manager

05/13/2020

We always appreciate honest feedback from current and past residents, so we're grateful you took the time to share your thoughts. We are glad to know you are happy with the convenient location of our community. Please accept our sincere apologies if our team's service to longtime residents does not meet your expectations. We will be looking into the maintenance and pest issues you described in order to make our community better for everyone. We would appreciate a message to our team at [email protected] or 301-559-9100 so we can discuss your concerns in depth. Thank you for the helpful review!

Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2020
Hi, I live here for over 2.5 years and it's the worst experience of my life. The staff was mean and we even got harassed by staff. One of the staff even entered my Appartment without my permission while my wife was alone in the house.… See More
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Plaza Towers Apartments Manager

04/19/2020

Thank you for reaching out to us with your concerns. Please accept our genuine apologies if you've been dissatisfied with the upkeep of the community and the behavior of our team. We want your residency with us to be pleasant, and we'd like an opportunity to discuss your comments in greater depth. At your convenience, please contact us at [email protected] so that we can address these concerns and improve your comfort. We look forward to hearing from you soon.

Resident 2004 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/27/2020
I love this community because of the location best of all. Close to metro station and bus right in front of building. You are close to grocery stores and Prince George's Plaza. They are have upgraded that lighting system in the hall ways that is great.… See More
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Plaza Towers Apartments Manager

03/03/2020

We are glad to hear that Plaza Towers is so convenient for you to access public transportation and shopping! Thank you for noticing the improvements we've made to our common areas for the comfort and enjoyment of our residents. If we can do more to improve your experience in our community, please contact us at 301-559-9100 or [email protected] We appreciate you letting us know that you are happy and satisfied with our community!

Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/14/2020
I love this community because The staff has been fantastic! Roselio did a great job coming on time to fix my fridge and he was very friendly. Roselio is a very nice Gentleman and helped me a lot. Lisa and Michael have been very nice to… See More
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Plaza Towers Apartments Manager

02/19/2020

Thank you so much for your enthusiastic support of our team here at Plaza Towers apartment community! Roselio, Lisa, Michael, and the rest of us are here to assist you with your home maintenance and service with a smile. Please keep our contact information handy so you may reach us whenever you need to at 301-559-9100 or [email protected]

Ileana_V • Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/03/2019
I like the changes they are providing so far and the staff is doing a good job as well . And I like that all the store are near by. Like target , Ross, giant , Safeway, and restaurants as well . I can't wait until… See More
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Plaza Towers Apartments Manager

02/05/2019

Thank you for reviewing Plaza Towers! We're delighted that you like our location. We do our best to provide excellent services and amenities with minimal fees for our residents, so please accept our apologies if private parking costs have caused you any stress or inconvenience. We'd like the opportunity to discuss your concerns with you. Please feel free to call us at 301-559-9100 or email [email protected] if we can be of assistance.

Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/02/2019
I don't love this community. Whoever the new owner is, is a heartless monster. First of all, the property is TOO big for it not to have security and concierge services. They fired the ENTIRE concierge staff On Thanksgiving weekend. My God, these are individuals who… See More
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Plaza Towers Apartments Manager

12/14/2019

Thank you for taking the time to share your concerns with us. We are here to serve you courteously and professionally, and any communication from our residents is much appreciated. Although we aim to maintain seamless service to our residents during a management transition, we regret to learn that your experience hasn't reflected that goal. We are extremely concerned by your assessment of our service, as we do not tolerate discrimination of any nature in our community. We have changed concierge services beginning December 1, 2019. When you have a moment to reach out, we would appreciate an opportunity to review your feedback in greater depth so we can determine opportunities for improvement. Please connect with us at [email protected]

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/22/2019
It's been 2 years that I moved into plaza towers. I love this place and all the new renovations that are happening. New team and all. I also love the construction that is happening out and inside the building. Keep up the good job PLAZA!!!!!! See More
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Plaza Towers Apartments Manager

11/26/2019

Thank you for letting our team at Plaza Towers know how much you appreciate our recent renovations! Such kind words from a loyal resident will really help our team members keep up the momentum for continued improvements to the community. If we can serve you in any way, please let us know at 301-559-9100 or [email protected]

Resident 1995 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/21/2019
I love this community. I have lived here for over 20 years and do not want to move. The new landscaping looks incredible. The building renovation ideas have me very excited to stay here. Roselio changed my filter and answered all of my questions and concerns.… See More
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Plaza Towers Apartments Manager

11/26/2019

It is so rewarding to hear from a loyal resident that Plaza Towers is getting better and better! Our team has worked diligently on recent renovations and landscaping, and we are delighted with your positive response. To say that you love this community and appreciate our outstanding team members, Roselio, Michael, Eliza, and Rosy, just renews our commitment to making the community even better. Please let us know what else we can do for you by calling 301-559-9100 or e-mailing [email protected] Thank you for the heartwarming review!

Resident 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/18/2019
I need to contact owner of this building, for weeks they renovating front desk and they locate front desk now in front of main door.People working at night are freezing from cold weather. Since they desk is open without glass. I live here and I feel… See More
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Plaza Towers Apartments Manager

11/22/2019

We always appreciate feedback from our residents. We appreciate your observations about cold drafts at the entrance, and we will do our best to find an appropriate resolution. Thank you for letting us know! For anything else we can assist with, please send a message to [email protected]

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/14/2019
The stuff stuff is amazing especially Miss Rose:) they been fixing outside and inside. Love living here. I recommend this place and love all the renovations happening. The lobby, hallways and apartments are being renovated plus new staff is great. See More
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Plaza Towers Apartments Manager

11/18/2019

Thank you for the lovely review of Plaza Towers! It is outstanding to hear that our team is providing excellent service. We will be sure to pass along your kind words to Rose. We're also delighted to know that you are enjoying the improvements in our community. If you have any questions or feedback, please don't hesitate to reach out at 301-559-9100 or [email protected] We'd be thrilled to hear from you anytime.

Resident 2011 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/10/2019
this Apartment building is terrible!!!!starting with management and all people working in the office!!! Mean , never smiling , I have no idea how they work with people! in the hall is always bad smell dirty carpets and roaches everywhere!!! don't mention mouses. Please consider 100… See More
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Plaza Towers Apartments Manager

10/15/2019

Thank you for leaving us a review. We strive to provide the best service and a clean community. As you can imagine, we are sorry to hear that you feel we have missed the mark in these areas. We'd like the chance to hear more about your concerns. At your convenience, please email us at [email protected] We look forward to learning how we can do better.

Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2019
DO NOT MOVE HERE!!!!!!!!!!!!!!!!!! NEW MANAGEMENT IS HORRIBLE!! THEY ARE TURNING IT INTO THE PROJECTS!! ROACHES, MICE. THEY TURNED DOWN THE WATER PRESSURE, TURNED A 10 MINUTE SHOWER INTO A 25 MINUTE SHOWER. NO COMMUNICATION. NEW OWNER WON'T EVEN REVEAL THEMSELVES TO THE RESIDENTS!! HAS TAKEN… See More
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Plaza Towers Apartments Manager

09/14/2019

Thank you for sharing your concerns with us. We regret to learn that you are so displeased with the upkeep of our community and our customer service. Please note that the hours to our concierge service have been changed to overnight hours (10pm to 6am) and we do have a 24-hour maintenance service for any emergencies. Residents may retrieve packages during office hours and concierge hours. If you need any additional information or have any further concerns, please contact us at [email protected]? We will be more than happy to assist you.

Resident 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2019
This review is long overdue (since May of this year), but I purposed to write this review to tell of the excellent customer service offered by the assistant resident manager, Stephany Lazzo, of Plaza Towers in Hyattsville, MD. All apartment communities have their pros and cons… See More
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Plaza Towers Apartments Manager

04/10/2017

We are sincerely sorry for your unpleasant experience. We are committed to offering our residents a clean and comfortable living environment. We take our residents' concerns very seriously. We would like to resolve your cockroach situation at the earliest. Unfortunately, it is very difficult to address anonymous reviews. So please contact our office immediately so that we can resolve this issue to your satisfaction. We can be reached at [email protected] or (888) 737-3152.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/22/2019
This review for -------------!! Someone have to remind her if all residents not living here!! She can not seat her chair!! Someone have remind her manager job is helping people!! She's making money from all residents!! Residents not making money from her!! Horrible customer service!! Horrible… See More
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Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/13/2019
I wish I could do negative marking.I do not know why such a big apartment complex does not have any security system or person. This is pretty embarrassing that, this Saturday a visitor came to visit us and his brand new car's wheels got stolen(blue one-see… See More
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Plaza Towers Apartments Manager

05/25/2019

Sheikh, we're truly happy to hear that you're satisfied with most aspects of our community. However, we deeply regret to learn that your guest had a problem with his car while visiting you. Please rest assured that we take reports of this nature very seriously. While we investigate this incident, will you please contact us at [email protected], so we can gather more information? Thank you for caring about our community.

Resident 2007 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/07/2019
I love the community and atmosphere here at plaza towers. Been living here for a while and I must say the staff and maintenance is the best! when something things to get fixed they are right on it. The whole staff is very responsive. It's safe,… See More
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Plaza Towers Apartments Manager

02/13/2019

We're thrilled that you love Plaza Towers! You're very kind to recognize our team's responsiveness. It means a lot to us. If we can ever be of service, please call us at 301-559-9100 or email [email protected]

Anomyones • Resident 2001 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/01/2019
I am a long-time resident of Plaza Towers (18 yrs.) and I have experienced several management teams for this facility. However, your current team members are one of the most professional and polite management teams I have experienced during my residence. Ms. Heidi, Stephanie, and Rosy… See More
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Resident 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/30/2019
I've been a resident for 4 years and I absolutely love it. I understand we have had mice issues but, somethings are uncontrollable with the construction going around its understandable. Somethings are out of the managements and staffs hands as far as the carpets and remodeling.… See More
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Plaza Towers Apartments Manager

02/05/2019

We appreciate your lovely review of Plaza Towers! It's always great to hear from our loyal residents. Thank you for noticing our recent upgrades to the common areas. If we can ever be of service, please call us at 301-559-9100 or email [email protected]

Analandaeta • Resident 2005 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/24/2018
The housekeeping on the common areas is very minimal, they haven't never clean the carpets on the hallways for many years more then 20 years these carpets are collecting dust, dirt, soil, animals, and more!!!! The walls of the hallways never a complete repaint job, this… See More
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Plaza Towers Apartments Manager

05/20/2018

Thank you for bringing this matter to our attention. We want to assure you that our team's top goal is providing our residents with excellent service and the best in living, so we are concerned to hear about the upkeep needed in some of our shared spaces. We will be addressing this matter immediately, but please let us know of any additional details that might help us in that effort. Our email address is [email protected] Thank you very much.

Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/10/2017
I have lived here for ten months now. I had used Apartment Ratings to choose this complex when apartment hunting and wanted to wait until I had a firm confidence in my overall opinion of living here before writing my review. After ten months of living… See More
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Plaza Towers Apartments Manager

10/12/2017

Hello, thank you for your detailed feedback about Plaza Towers. We take pride in our diverse community and our exceptional customer service. It is good to see your recognition for both. We welcome suggestions from residents and we have made note of your feedback regarding maintenance heads-up and pet policy among others. If you need any assistance, please contact us at 301-559-9100 or [email protected] http://hyattsvillerentalapartments.com/.

MariaG84 • Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/22/2017
Despite the negative reviews I've seen, my experience here has been awesome. The front desk personnel are very friendly and welcoming no matter what time of day. The maintenance staff are always on top of any issues I have. I love the changes that have been… See More
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Plaza Towers Apartments Manager

09/27/2017

Hello, thank you for your excellent feedback about Plaza Towers. Our office and maintenance team believes in winning over residents with their friendly attitude and professional service. We are so glad that you appreciate the positive changes to the gym and party room brought about by our new manager. We are constantly working to improve the living experience we offer, Your acknowledgment of our team's service and their welcoming attitude means a lot to us. If you need any assistance, please reach out to us 301-559-9100 or [email protected] http://hyattsvillerentalapartments.com/. We look forward to having you as our long-term resident.

Resident 1998 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/19/2017
Awful. I lived there nineteen years, and the plumbing and building infrastructure got worse and worse. My bathroom ceiling collapsed seven times while I was there from chronic flooding upstairs. Washers and dryers are busted. I knew of one shooting, two car jackings, one stabbing, five… See More
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Plaza Towers Apartments Manager

09/21/2017

Dear Resident, on behalf of the management we sincerely apologize for your unpleasant experience. We are committed to offering our residents a stress-free, comfortable, and safe living experience enhanced by excellent customer service. We have security patrolling our community every night. We completely understand your frustration. Please give us an opportunity to investigate and address your concerns regarding plumbing, building infrastructure and security measures. Since this review is anonymous, we cannot reach out to you. Kindly contact the management team at [email protected] We are here to assist you and we would like to see you satisfied.

Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/25/2017
Overall property sucks. The management office is unreliable except the lady that sits by the printer. The other two have very disgusting attitudes especially the young lady who sits right in front of the door when you first walk in, she will brush you off. Or… See More
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Plaza Towers Apartments Manager

08/29/2017

Hello, we sincerely apologize for your unpleasant experience. Our team holds all residents in the highest regards and respects them equally. We are here to take care of our residents and make their living as comfortable and enjoyable as we can. We would really like to look further into the issues you have raised with our team and regarding the notices. Please give us an opportunity to discuss this with you and take action. Since this review is anonymous we cannot reach out to you. Please contact the management team at [email protected]

 Updated Review
Rating Breakdown
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Maintenance
Neighborhood
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Office Staff
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Features & Amenities

Laundry

  • Laundry On-Site

General

  • Concierge
  • Elevator
  • High-Speed Internet
  • On-Site Maintenance
  • On-Site Management
  • Package Receiving Service
  • Pool
  • Tennis Court

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,280

  • SQ. FT.

    616

  • Available
    Avail.

    1 Units

  • Model

    EFF - Efficiency

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,357 - $1,665

  • SQ. FT.

    773

  • Available
    Avail.

    N/A

  • Model

    1D - 1BR, 1BA

  • Price
    Price

    $1,420 - $1,599

  • SQ. FT.

    693

  • Available
    Avail.

    1 Units

  • Model

    1A - 1BR, 1BA

  • Price
    Price

    $1,465

  • SQ. FT.

    700

  • Available
    Avail.

    1 Units

  • Model

    1B - 1BR, 1BA

  • Price
    Price

    $1,485

  • SQ. FT.

    760

  • Available
    Avail.

    1 Units

  • Model

    1C - 1BR, 1BA

  • Price
    Price

    $1,580 - $1,775

  • SQ. FT.

    867

  • Available
    Avail.

    1 Units

  • Model

    1E - 1BR, 1BA

  • Price
    Price

    $1,939 - $2,150

  • SQ. FT.

    1,091

  • Available
    Avail.

    N/A

  • Model

    2BR - 2BR, 2BA Ren

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,824 - $2,095

  • SQ. FT.

    1,008

  • Available
    Avail.

    1 Units

  • Model

    2A - 2BR, 2BA

  • Price
    Price

    $1,915 - $1,985

  • SQ. FT.

    1,085

  • Available
    Avail.

    1 Units

  • Model

    2B - 2BR, 2BA

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $2,210 - $2,505

  • SQ. FT.

    1,246

  • Available
    Avail.

    1 Units

  • Model

    3A - 3BR, 2BA

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
The Donaldson Group
VIEW 41 COMMUNITIES

Welcome to Plaza Towers apartments. Plaza Towers is a perfect fit for people who enjoy convenience. Plaza Towers is located 2 blocks from the Metro and offers easy access to I-495, 95, Baltimore Washington Parkway, US Rte. 1, major shopping malls, fine restaurants, Metro bus and MARC commuter rail. Please call for an appointment today.

Office Hours

  • Sunday: 11:00 PM - 04:00 AM
  • Monday - Saturday: 09:00 AM - 06:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Plaza Towers Apartments?
The community is rated 3.5/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Plaza Towers Apartments?
The community is rated 2.9/5 stars, signifying moderate satisfaction on average.

How safe is Plaza Towers Apartments?
The community is rated 2.6/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.8/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 75% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 59 days to their community reviews in the past year.

Who manages Plaza Towers Apartments?
DONALDSON GROUP

What is the pet policy at Plaza Towers Apartments?
No pet policy available

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths


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Plaza Towers Apartments is a 616 - 1,246 sqft apartment in Hyattsville in zip code 20782. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,280 - $2,505. Nearby cities include Mount Rainier, Brentwood, Bladensburg, Langley Park, and Riverdale. 20712, 20722, 20781, 20783, and 20912 are nearby zip codes.

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    • (Resident photo uploaded on 07/15/2007) Image of Plaza Towers Apartments in Hyattsville, MD
    • (Resident photo uploaded on 07/15/2007) Image of Plaza Towers Apartments in Hyattsville, MD
    • (Resident photo uploaded on 07/15/2007) Image of Plaza Towers Apartments in Hyattsville, MD
    • (Resident photo uploaded on 04/17/2015) Image of Plaza Towers Apartments in Hyattsville, MD
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