Number of reviews in the past 365 days | 37 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 4.62 days |
Contact Property
Overland Gardens
3119 75th Avenue
Landover, MD 20785
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 37 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 4.62 days |
Thank you so much for this amazing feedback and 5-star rating! We're so glad you're loving our wonderful community and its peaceful atmosphere. Thanks for the review!
Thank you for this wonderful review! We are so glad your experience at Overland Gardens has been splendid. If there is anything else we can do for you, please don't hesitate to let us know. Thank you so much and have a great day!
We appreciate the 5-star rating! It's great to see you're enjoying Overland Gardens!
What great feedback! It's lovely to hear from long-term residents and we're so glad you would recommend Overland Gardens to others. Thanks for letting us know how we're doing -- we hope you have a fantastic day!
Thanks for taking the time to detail your experience with us. It lets us know how we're doing, and we're so glad our efforts have been noticed. Your comments about our courteous and friendly maintenance team are great to see!
We appreciate you taking the time to share your thoughts and suggestions with us. Our team is always here for you should you wish to discuss any aspects of your experience, including areas in which we could elevate your residency further. Please do not hesitate to send us a note at [email protected] Take care and we hope you have a great day.
We value your comments and thank you for choosing to call Overland Gardens home. It's great to hear our communication was spot-on and you found the application process to be seamless -- we wouldn't have it any other way. Our team is always here for you should you have any questions as you get settled.
We value your comments and want to say thank you for choosing to reside at Overland Gardens. It's good to hear our response times have been satisfactory, as we aim to provide attentive service. Should you ever wish to discuss any areas of your experience, we're always here for you and can be reached at [email protected]
Thanks for the 5-star rating and fantastic feedback! It's great to hear you're enjoying our amenities and close proximity to shopping. We appreciate the great review.
Thank you for the fantastic recommendation! We're so pleased our staff has been instrumental in ensuring you have a wonderful experience. It's great to know you're pleased calling Overland Gardens home!
Thank you very much for taking the time to leave us this review. We really appreciate all your kind words about our swift and handy maintenance team. However, I do want to apologize to hear about your concerns. I'd like to encourage you to email us at [email protected] when you get a chance, so we can better assist you. Thank you and I look forward to hearing from you.
This is wonderful feedback and we appreciate you sharing it with us! Our team is pleased to hear your experience has been satisfactory and you're enjoying our convenient location with so much to do nearby. We appreciate the 5-star rating!
Hello and thank you for this review! It is lovely hearing how you are having a good experience at Overland Gardens. Your kind words about our staff members are greatly appreciated, and I'll be sure to pass along this feedback to our team. Thank you again for your time and I hope you have an excellent day!
Oh no, we want to get your appliances working right away. Please send us a note at [email protected] so we can speak directly and provide you with a status update. We hope to hear from you soon.
We're sorry to hear we haven't met your expectations and invite you to contact our management team at [email protected] so we can assist. Please include the best method of contact in your message, so we can touch base. We hope to resolve your concerns quickly and in a satisfactory manner.
I am so sorry to hear about this. Your feedback does not reflect the standards we have in place, and I apologize that we haven't met your expectations. Please reach out to us at [email protected] so we can assist. We hope to hear from you soon.
Thanks for the excellent feedback and great recommendation! We're glad Overland Gardens is working out well and you find our staff to be friendly. Thanks for taking the time to leave us a review.
It's great to receive a big thumbs up for our beautiful apartments and we're glad to hear you're enjoying all of the space. If you ever have any questions or would like to discuss any aspects of your experience, please do not hesitate to let us know at [email protected] and we'll be happy to assist.
We value your feedback and would be happy to go over any questions or concerns. Please feel free to contact us directly at [email protected] so we can assist. In the meantime, we hope you have a great day!
This is fantastic to hear! We're so glad our service has been satisfactory and you're enjoying your residency. We're always happy to assist should you have any questions. Thanks for the positive review!
Thank you so much for the big thumbs up and awesome recommendation! We're floored by your kind words about our dedicated team and are delighted you are enjoying life at Overland Gardens. Have a wonderful day!
I'm so sorry to hear we haven't met your expectations and I invite you to contact us directly at [email protected] so we can go over your concerns. Our team looks forward to hearing from you.
Thank you for leaving us a review. We are very glad you are enjoying the atmosphere of your apartment. As for your move-in experience, I apologize if we didn't meet your expectations fully and I'd like to learn more about your experience. If you'd like to contact our management office at [email protected], I'd love to speak with you. Thank you and have a great day.
Wow, thank you for the excellent feedback! Your experience reflects the dedication we have to providing residents with an incredible place to call home. It's wonderful to know the community is in excellent condition each and every day!
Thank you for this excellent feedback! We are dedicated to providing residents with a phenomenal experience, and we're so glad it shows! It's always great to hear from happy residents, and we hope you have a fantastic day.
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Overland Gardens is a thriving Humphrey Management apartment community in Landover, Maryland offering expansive two and three bedroom apartments. Every well-appointed home features a washer and dryer, pantry, computer nook and fully equipped kitchen. Overland Gardens is conveniently located within walking distance to the Landover Metro and close to major interstates. At the center of this beautiful community sits a 6,500 square foot community center containing an after-school club, computer lab, community room, fitness center and pool. With so much to offer, and an incredible location - you'll love coming home to Overland Gardens! You'll be so happy to make Overland Gardens your new home. Just ask our residents!
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Contact Property
Overland Gardens
3119 75th Avenue
Landover, MD 20785